Product Support Program for Replacing the Muffler That May Crack on Certain 416D Backhoe Loaders
[REBE1098]
AIR INLET AND EXHAUST SYSTEM
MUFFLER GP
Product Support Program for Replacing the Muffler That May Crack on Certain 416D Backhoe Loaders
REBE1098-00
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| 25Oct2006 |
U-692
A-668
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE MUFFLER THAT MAY CRACK ON CERTAIN 416D BACKHOE LOADERS |
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| 1062 | PS51238 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51238" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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TERMINATION DATE |
| 31Oct2008 |
PROBLEM
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| The existing 235-5363 or 235-5364 Muffler Group may crack or break on certain 416D Backhoe Loaders. If the existing muffler group fails, it can cause abnormal noise and power loss. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 416D | B2D00150, 157-159, 164-173, 176-179, 181, 183-184, 186-187, 189-191, 194, 196, 198-202, 205-260, 265, 294, 324, 327-333, 337-344, 346-385, 387, 389, 391, 398-403, 405-409, 412-416, 418-420, 424-466, 477, 485, 491, 496, 505-506, 509, 513, 516-517, 520-528, 531-532, 534-535, 537-538, 541-544, 547-560, 562-564, 566-570, 572-578, 582-584, 586-588, 590-592, 594-595, 597, 599, 601-602, 605, 607-609, 613, 616-638, 647, 649-653, 656-658, 660, 666, 668, 670, 672, 675-678, 680-696, 698, 700-702, 704-706, 708, 710-711, 713, 716-717, 720, 722, 725, 727-728, 730, 732, 734-737, 739-750, 758-773, 776-777, 783-787, 790, 797-798, 803, 805, 809, 812-837, 839-843, 846, 850, 854-855, 858-859, 861-868, 870-871, 874-875, 877-880, 882-883, 888, 890-893, 898-901, 907-908, 911-913, 916-923, 926, 928-929, 934-941, 944-948, 950-953, 956-976, 978-1013, 1015, 1017-1036, 1038-1050, 1052-1056, 1058-1062, 1064-1073, 1075-1079, 1081-1097, 1099-1106, 1108-1110, 1112-1119, 1121-1128, 1136-1137, 1140-1147, 1149-1154, 1156-1160, 1163-1171, 1173-1183, 1185-1191, 1194-1196, 1198, 1200-1202, 1206-1210, 1212-1216, 1218-1222, 1224-1226, 1229-1233, 1235-1239, 1243-1244, 1247-1250, 1256-1258, 1260, 1264-1265, 1269-1271, 1273-1275, 1281, 1285-1286, 1291, 1301, 1306, 1312, 1315, 1318, 1320-1321, 1323-1326, 1328, 1330-1334, 1338, 1340-1342, 1344-1348, 1350-1353, 1356-1357, 1362, 1365-1366, 1368, 1372-1375, 1378-1381, 1385-1387, 1390-1393, 1397-1398, 1400-1406, 1408-1415, 1418-1421, 1423-1427, 1430-1445, 1447-1457, 1459-1461, 1463-1474, 1478-1485, 1490, 1492-1493, 1496-1499, 1501-1504, 1507-1511, 1513-1514, 1516-1517, 1519-1520, 1522-1523, 1526-1529, 1531-1532, 1536, 1544, 1548, 1550, 1554, 1556, 1560, 1562-1563, 1566-1568, 1574, 1580, 1586-1587, 1590, 1592, 1596-1615, 1617-1620, 1622-1624, 1626-1631, 1633-1637, 1640-1643, 1646-1648, 1650-1654, 1657-1660, 1662-1665, 1673, 1675, 1677-1678, 1687, 1692, 1697, 1702, 1716, 1727, 1729-1730, 1732-1735, 1738-1739, 1743, 1747-1748, 1751-1754, 1760, 1765, 1770-1772, 1777, 1780-1784, 1787-1788, 1790-1792, 1794-1795, 1797-1801, 1803-1807, 1809-1812, 1814-1815, 1817, 1819-1821, 1823-1824, 1826, 1829-1832, 1835-1836, 1849-1851, 1858-1859, 1862, 1864-1865, 1869-1870, 1876-1878, 1880-1881, 1884, 1886, 1889, 1893-1894, 1897, 1901-1903, 1905, 1908, 1912-1913, 1916, 1921, 1931-1945, 1947-1955, 1957-1965, 1967-1969, 1971, 1977-1979, 1981-1982, 1986, 1990, 1994-1997, 2016-2027, 2030-2031, 2033-2034, 2036-2047, 2049, 2051, 2062-2063, 2080-2081, 2086-2093, 2095-2098, 2107-2114, 2125, 2127, 2130-2132, 2134-2136, 2138-2140, 2145-2146, 2148-2151, 2155-2161, 2167-2170, 2176-2177, 2179-2180, 2188-2189, 2194, 2202, 2221, 2227, 2233, 2242, 2246-2265, 2267-2275, 2277-2278, 2281, 2285-2286 |
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| *******Group 2******* | |
| 416D | B2D00151-00153, 155-156, 160-163, 174-175, 180, 182, 185, 188, 192-193, 195, 197, 203-204, 261-264, 266-286, 288-293, 295-323, 325-326, 334-336, 386, 388, 390, 392-397, 404, 410-411, 417, 421-423, 467-476, 478-484, 486-490, 492-495, 497-504, 507-508, 510-512, 514-515, 518-519, 529-530, 533, 536, 539-540, 545-546, 561, 565, 571, 579-581, 585, 589, 593, 596, 598, 600, 603-604, 606, 610-612, 614-615, 639-646, 648, 654-655, 659, 661-665, 667, 669, 671, 673-674, 679, 697, 699, 703, 707, 709, 712, 714-715, 718-719, 721, 723-724, 726, 729, 731, 733, 738, 751-757, 774-775, 778-782, 788-789, 791-796, 799-802, 804, 806-808, 810-811, 838, 844-845, 847-849, 851-853, 856-857, 860, 869, 872-873, 876, 881, 884-887, 889, 894-897, 902-906, 909-910, 914-915, 924-925, 927, 930-933, 942-943, 949, 954-955, 977, 1014, 1016, 1037, 1051, 1057, 1063, 1074, 1080, 1098, 1107, 1111, 1120, 1129-1135, 1138-1139, 1148, 1155, 1161-1162, 1172, 1184, 1192-1193, 1197, 1199, 1203-1205, 1211, 1217, 1223, 1227-1228, 1234, 1240-1242, 1246, 1251-1255, 1259, 1261-1263, 1266-1268, 1272, 1276-1280, 1282-1284, 1287-1290, 1292-1300, 1302-1305, 1307-1311, 1313-1314, 1316-1317, 1319, 1322, 1327, 1329, 1335-1337, 1339, 1343, 1349, 1354-1355, 1358-1361, 1363-1364, 1367, 1369-1371, 1376-1377, 1382-1384, 1388-1389, 1394-1396, 1399, 1407, 1416-1417, 1422, 1428-1429, 1446, 1458, 1462, 1475-1477, 1486-1489, 1491, 1494-1495, 1500, 1505-1506, 1512, 1515, 1518, 1521, 1524-1525, 1530, 1533-1535, 1537-1543, 1545-1547, 1549, 1551-1553, 1555, 1557-1559, 1561, 1564-1565, 1569-1573, 1575-1579, 1581-1585, 1588-1589, 1591, 1593-1595, 1616, 1621, 1625, 1632, 1638-1639, 1644-1645, 1649, 1655-1656, 1661, 1666-1672, 1674, 1676, 1679-1686, 1688-1691, 1693-1696, 1698-1701, 1703-1715, 1717-1726, 1728, 1731, 1736-1737, 1740-1742, 1744-1746, 1749-1750, 1755-1759, 1761-1764, 1766-1769, 1773-1776, 1778-1779, 1785-1786, 1789, 1793, 1796, 1802, 1808, 1813, 1816, 1818, 1822, 1825, 1827-1828, 1833-1834, 1837-1848, 1852-1857, 1860-1861, 1863, 1866-1868, 1871-1875, 1879, 1882-1883, 1885, 1887-1888, 1890-1892, 1895-1896, 1898-1900, 1904, 1906-1907, 1909-1911, 1914-1915, 1917-1920, 1922-1930, 1946, 1956, 1966, 1970, 1972-1976, 1980, 1983-1985, 1987-1989, 1991-1993, 1998-2015, 2028-2029, 2032, 2035, 2048, 2050, 2052-2061, 2064-2079, 2082-2085, 2094, 2099-2106, 2115-2124, 2126, 2128-2129, 2133, 2137, 2141-2144, 2147, 2152-2154, 2162-2166, 2171-2175, 2178, 2181-2187, 2190-2193, 2195-2201, 2203-2220, 2222-2226, 2228-2232, 2234-2241, 2243-2245, 2266, 2276, 2279-2280, 2282-2284, 2287-2288 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 2355364 | MUFFLER AS - NA |
| 1 | 2474001 | PLATE AS. |
| *******Group 2******* | ||
| 1 | 2355363 | MUFFLER AS-TURBO |
| 1 | 2474001 | PLATE AS. |
ACTION REQUIRED
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| If the muffler group has cracked and failed, replace the muffler group with a new muffler group of the same part number. The new muffler groups have a bracket welded around the inlet and scavenge areas in order to increase the muffler strength. Then replace the 237-0976 Plate Assembly with a new 247-4001 Plate Assembly. The new plate assembly is needed to add a ninety degree bend to the top of the plate for increased stiffness. |
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SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | ||||||
0-12 mo |
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13-24 mo |
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| NOTE: This is a 1.0-hour job for Group 1 | ||||||
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| *******Group 2******* | ||||||
0-12 mo |
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13-24 mo |
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| NOTE: This is a 1.0-hour job for Group 2 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Information System:
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PRODUCT SUPPORT PROGRAM FOR REPAIRING CAB WINDOW VENT LATCHES ON CERTAIN 416E, 420E, and 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE LATCH ON THE LEFT SIDE ENGINE ENCLOSURE DOOR ON CERTAIN 302.5C MINI HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR RELOCATING THE BOOM ACCUMULATORS ON CERTAIN M325C MH AND M325D MH EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE CONTROL FILM INSTRUCTION ON CERTAIN 323D, 324D, 325D, AND 330D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR CORRECTING THE SERVICE BRAKE RESERVOIR HOSE LENGTH ON CERTAIN 416E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE GAUGE CLUSTER ON CERTAIN 301.6C, 301.8C AND 302.5C MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK THAT MAY CRACK ON CERTAIN 325C L EXCAVATORS THAT ARE EQUIPPED FOR LONG REACH EXCAVATION
PRODUCT SUPPORT PROGRAM FOR THE REPLACEMENT OF THE HOOD FILMS ON CERTAIN 422E, 428E, 432E, 434E, 442E, AND 444E BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR CEASING HOE OPERATION ON CERTAIN 416E, 420E AND 430E BACKHOE LOADERS EQUIPPED WITH STANDARD STICK
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE MACHINE CONTROLLER ON CERTAIN 330D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REROUTING THE RETURN TO DIG HARNESS ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR CHANGING TWO PORTS ON THE MEDIUM PRESSURE SWIVEL ON CERTAIN M300C-SERIES WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE STANDARD STICK ON CERTAIN 416E BACKHOE LOADERS EQUIPPED WITH STANDARD STICK
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE STANDARD STICK ON CERTAIN 420E BACKHOE LOADERS EQUIPPED WITH STANDARD STICK
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE STANDARD STICK ON CERTAIN 430E BACKHOE LOADERS EQUIPPED WITH STANDARD STICK
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING HEAD SEAL-RELATED FAILURES FOR THE STICK CYLINDER ON CERTAIN 330D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE REACH BOOM WHICH MAY CRACK ON CERTAIN 345C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE TRANSMISSION DIPSTICK ON CERTAIN E-SERIES BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVE (BLCV) ON CERTAIN 320C, 322C, 325C, 330C, 330CL, 345BL SERIES II EXCAVATORS AND M325C MATERIAL HANDLERS