PRODUCT IMPROVEMENT PROGRAM FOR CHANGING TWO PORTS ON THE MEDIUM PRESSURE SWIVEL ON CERTAIN M300C-SERIES WHEELED EXCAVATORS Caterpillar


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PRODUCT IMPROVEMENT PROGRAM FOR CHANGING TWO PORTS ON THE MEDIUM PRESSURE SWIVEL ON CERTAIN M300C-SERIES WHEELED EXCAVATORS [REBE1127]
HYDRAULIC SYSTEM
SWIVEL GP
PRODUCT IMPROVEMENT PROGRAM FOR CHANGING TWO PORTS ON THE MEDIUM PRESSURE SWIVEL ON CERTAIN M300C-SERIES WHEELED EXCAVATORS
REBE1127-02

12Oct2006
(Revised 08Apr2008)


U-676
A-655
D-639
O-658

 
Safety
  
  

PRODUCT IMPROVEMENT PROGRAM FOR CHANGING TWO PORTS ON THE MEDIUM PRESSURE SWIVEL ON CERTAIN M300C-SERIES WHEELED EXCAVATORS

5060 5057
PI10543
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10543" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10543" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

 
NOTE:

This Revised Service Letter replaces the 12Oct2006 (Revised 03Nov2006) Service Letter. Changes have been made to the Action Required.



PROBLEM

The check valves on the oscillating axles cylinder can open inadvertantly. Inadvertent opening of these check valves could lead to machine instability, which may result in personal injury or death. The medium pressure swivel lines need to be rerouted to prevent this inadvertant action.

AFFECTED PRODUCT

Model Identification Number
M313C BDR00088-00789, 2001-2223

H2A00256-00442
M315C BDM00312-00862, 2001-2227

H2B00189-00331
M316C BDX00090-00996, 2001-2322

H2C00197-00420
M316D  W6A00292-00294
M318C BCZ00211-01114, 2001-2246

BEB00197-00290, 2001-2067

H2D00258-00530

H2F00128-00203
M318D  W8P00205-00210
M322C BDK00122-00476, 2001-2096

BDY00234-00404, 2001-2082

H2E00247-00345

H2G00247-00337
M322D  W2S00113-00115

PARTS NEEDED

Qty

Part Number Description
1 6V8398 SEAL-O-RING
1 6V9851 ELBOW-SWIVEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Be sure that the service brake pedal is in the unlocked position, and release the hydraulic system pressure according to the Disassembly & Assembly Manual. After releasing the hydraulic system pressure, attach a vacuum pump to the hydraulic tank to avoid hydraulic oil loss. Remove the hydraulic hoses from the medium pressure swivel 8U-5851 at port 3 and port 5, and reattach them at the other port (hose from port 3 to port 5 and vice versa). Perform the same swap on the lower part of the swivel, using the 6v9851 Tee-Swivel and 6V8398 Seal O-Ring at port 3 to attach the brake line. Remove the vacuum pump, bleed any air from the brake lines by opening the breather valves and stepping on the brake until oil comes out of the valve, retighten it, and restart the machine, checking for leaks.
Image1
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OWNER NOTIFIAVSION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%
 NOTE: This is a 1.5-hour job


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR CHANGING TWO PORTS ON THE MEDIUM PRESSURE SWIVEL

MODELS INVOLVED - CERTAIN M300C-SERIES WHEELED EXCAVATORS

Dear AVSpare Product Owner:

The check valves on the oscillating axles cylinder can open inadvertantly which could result in an unstable machine with the potential for serious injury or death. The medium pressure swivel lines need to be rerouted to prevent this inadvertant action. You will not be charged for the service performed.

Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 12Oct2006 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.



AVSpare Inc.

Identification #(s)



Attached to 12Oct2006 Service Letter

Information System:

PRODUCT SUPPORT PROGRAM FOR REROUTING THE RETURN TO DIG HARNESS ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE MACHINE CONTROLLER ON CERTAIN 330D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR CEASING HOE OPERATION ON CERTAIN 416E, 420E AND 430E BACKHOE LOADERS EQUIPPED WITH STANDARD STICK
PRODUCT SUPPORT PROGRAM FOR THE REPLACEMENT OF THE HOOD FILMS ON CERTAIN 422E, 428E, 432E, 434E, 442E, AND 444E BACKHOE LOADERS
Product Support Program for Replacing the Muffler That May Crack on Certain 416D Backhoe Loaders
PRODUCT SUPPORT PROGRAM FOR REPLACING THE MATERIAL HANDLER FRONT STRUCTURES ON CERTAIN 365B, 365BL, 365B Series II, AND 375L MATERIAL HANDLERS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING THE FUEL LINES ON CERTAIN 323D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOMS AND GREASE LINES ON CERTAIN M325C AND M325D EXCAVATORS THAT ARE EQUIPPED FOR MATERIAL HANDLING APPLICATION
Product Support Program for the installation of an Additional Isolation Valve to Prevent Bucket Cylinder Drift on certain 301.5, 301.6, 301.6C, 301.8, 301.8C, 302.5, and 302.5C Excavators
PRODUCT IMPROVEMENT PROGRAM FOR BLEEDING THE SERVICE BRAKES ON CERTAIN 416E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPAIRING CAB WINDOW VENT LATCHES ON CERTAIN 416E, 420E, and 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE LATCH ON THE LEFT SIDE ENGINE ENCLOSURE DOOR ON CERTAIN 302.5C MINI HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE STANDARD STICK ON CERTAIN 416E BACKHOE LOADERS EQUIPPED WITH STANDARD STICK
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE STANDARD STICK ON CERTAIN 420E BACKHOE LOADERS EQUIPPED WITH STANDARD STICK
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE STANDARD STICK ON CERTAIN 430E BACKHOE LOADERS EQUIPPED WITH STANDARD STICK
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING HEAD SEAL-RELATED FAILURES FOR THE STICK CYLINDER ON CERTAIN 330D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE REACH BOOM WHICH MAY CRACK ON CERTAIN 345C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE TRANSMISSION DIPSTICK ON CERTAIN E-SERIES BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVE (BLCV) ON CERTAIN 320C, 322C, 325C, 330C, 330CL, 345BL SERIES II EXCAVATORS AND M325C MATERIAL HANDLERS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A NEW POLYCARBONATE WINDSHIELD ON CERTAIN 320C L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING TWO PLUGS FROM THE HYDRAULIC OIL COOLER FAN MOTOR ON CERTAIN 385C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BUCKET BASE EDGE ADAPTER ON CERTAIN 320C AND 320C L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REMOVING TWO PLUGS FROM THE HYDRAULIC OIL COOLER FAN MOTOR ON CERTAIN 385B AND 5090B EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING TWO PLUGS FROM THE HYDRAULIC FAN MOTOR ON CERTAIN 330D EXCAVATORS