PRODUCT SUPPORT PROGRAM FOR REPAIRING THE REACH BOOM WHICH MAY CRACK ON CERTAIN 345C EXCAVATORS
[REBE1143]
REBE1143-00
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| 09Aug2006 |
| B170 |
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| After Failure Only (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPAIRING THE REACH BOOM WHICH MAY CRACK ON CERTAIN 345C EXCAVATORS |
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| 6501 | PS51218 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51218" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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TERMINATION DATE |
| 31Aug2007 |
PROBLEM
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| The 228-5415 Reach Boom may crack and need to be replaced on certain 345C Excavators. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 345C | PJW00791 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 2285415 | BOOM AS-BRG & |
ACTION REQUIRED
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| If the reach boom has cracked, replace the 228-5415 Reach Boom with a new 228-5415 Reach Boom. |
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SERVICE CLAIM ALLOWANCES
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0-18 mo |
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| NOTE: This is a 12.0-hour job | ||||||
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PARTS DISPOSITION
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| Contact David Wagner (630-859-5925) for instructions on returning the failed boom. |
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