PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE TRANSMISSION DIPSTICK ON CERTAIN E-SERIES BACKHOE LOADERS Caterpillar


`
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE TRANSMISSION DIPSTICK ON CERTAIN E-SERIES BACKHOE LOADERS [REBE1160]
POWER TRAIN
FILLER GP-POWER TRAIN OIL
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE TRANSMISSION DIPSTICK ON CERTAIN E-SERIES BACKHOE LOADERS
REBE1160-01

30Aug2006
(Revised 01Feb2007)


U-613
A-596
D-581
O-592

 
Before/After
  
  

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE TRANSMISSION DIPSTICK ON CERTAIN E-SERIES BACKHOE LOADERS

3081 3005
PS42246
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42246" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

 
NOTE:

This Revised Service Letter replaces the August 30, 2006 Service Letter. Changes have been made to add Group 3.


TERMINATION DATE

31Aug2010

PROBLEM

Transmission dipsticks were manufactured with incorrect oil level markings on the side of the dipstick stamped "SAFE TO START - COLD OIL - ENGINE STOPPED". Oil level markings are valid on the side stamped "CHECK WITH WARM OIL, ENGINE RUNNING AT LOW IDLE AND TRANS IN NEUTRAL".

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
420E HLS00211-00213, 217, 256, 281, 295, 297, 339, 342, 358, 371, 374, 382, 393, 395-397, 400, 409, 426, 444, 460, 462, 470, 476, 522-523, 616, 670, 679, 686, 700, 745, 821, 846, 852, 929, 957, 984, 996, 1020, 1023, 1031, 1036, 1039-1040, 1043, 1045, 1049, 1064, 1072-1073, 1081, 1083-1084, 1131, 1137-1138, 1142, 1155, 1172, 1184, 1189, 1208-1209, 1217, 1219, 1221-1222, 1231, 1247, 1253, 1270, 1331, 1390, 1419, 1469, 1472, 1478, 1499, 1508, 1523, 1532, 1585, 1596

KMW00150-00153, 156-160, 167-178, 180-185, 188-195, 197-200, 219-221, 224-225, 227, 231-236, 242, 244, 250-251, 257, 259-260, 264, 266, 271-274, 279, 287, 290, 292-293, 299, 318, 329, 350-351, 360, 364-365, 382, 398-399, 401, 440, 444-445, 452-453, 455, 459, 461-464, 467-469, 473, 475, 479, 486, 489-490, 493, 496-497, 500, 515, 536, 550, 553, 556, 565, 567, 583, 585, 587, 589-590, 593-594, 599-600, 605-607, 609, 618, 625-626
430E DDT00220-00224, 228-229, 232-236, 238, 241, 247, 249, 252-254, 256, 259-267, 270-272, 277, 282-286, 288-289, 291, 295-296, 299, 304, 311, 315-316, 318-319

EAT00231, 234-236, 248, 263, 271-272, 275-276, 295-296, 298-301, 303, 307, 312, 314-319, 349, 368, 370, 374, 386, 388, 392, 400, 403-404, 414, 421-422, 424, 427, 441
*******Group  2*******
416E  SHA00116-00150, 153-167, 170-182, 184, 186-197, 201-212, 214-581, 583-643, 645-782, 784-798, 801, 803-812, 814-815, 817-837, 839-849, 851-852, 854, 856, 858-861, 863-874, 876, 878-879, 881-885, 888, 893, 895-896, 899-900, 902-907
420E HLS00210, 214-216, 218-223, 225, 229-232, 234-243, 245-251, 255, 257-264, 267-280, 284-294, 296, 298-300, 302, 304-321, 324-338, 340-341, 347-357, 359-365, 367, 369-370, 372-373, 375-381, 383-387, 390, 392, 394, 398-399, 401-408, 412-425, 427-430, 433-443, 445-459, 461, 463-469, 471-475, 477-521, 524-615, 617-669, 671-678, 680-685, 687-699, 701-744, 746-820, 822-845, 847-851, 853-928, 930-956, 958-983, 985-995, 997-1019, 1021-1022, 1024-1030, 1032-1035, 1037-1038, 1041-1042, 1044, 1046-1048, 1050-1063, 1065-1071, 1074-1080, 1082, 1085-1130, 1132-1136, 1139-1141, 1143-1154, 1156-1171, 1173-1183, 1185-1188, 1190-1207, 1210-1216, 1218, 1220, 1223-1230, 1232, 1234-1246, 1248-1252, 1254-1269, 1271-1287, 1289-1298, 1300-1301, 1303-1319, 1321-1330, 1333-1375, 1377, 1379-1387, 1389, 1391-1406, 1408-1410, 1412-1418, 1420-1450, 1452-1468, 1470-1471, 1473-1474, 1476-1477, 1480-1482, 1484-1492, 1494-1497, 1501-1505, 1509, 1511, 1513-1521, 1527-1529, 1531, 1533-1536, 1538-1541, 1543-1545, 1548, 1550, 1552-1555, 1557, 1559, 1562, 1565-1566, 1570, 1572-1579, 1581, 1592, 1597, 1599, 1601-1602

KMW00154-00155, 163-165, 179, 186, 196, 201-218, 222, 226, 228-229, 237, 239-241, 243, 246-249, 252, 256, 258, 263, 265, 267, 275-278, 280-286, 288-289, 291, 294-298, 300-317, 319-328, 330-349, 352-359, 361-363, 366-381, 383-397, 400, 402-439, 441-443, 446-451, 454, 456-458, 460, 465-466, 470-472, 474, 476-478, 480-485, 487-488, 491-492, 494-495, 498-499, 501-514, 516-531, 533-535, 537-543, 545-549, 551-552, 554, 557-564, 566, 568-582, 584, 586, 588, 591-592, 595-598, 601-604, 608, 610-611, 613-617, 620-624, 627-628, 630, 632, 635, 638-639
430E DDT00225, 227, 230-231, 237, 240, 243-246, 248, 250-251, 255, 257-258, 268-269, 273-276, 278-281, 287, 290, 292-294, 297-298, 300-303, 305-306, 309, 312-314, 317

EAT00230, 232-233, 240, 245-246, 249-256, 258-262, 264-270, 273-274, 277-294, 297, 302, 304-306, 308-311, 313, 320-347, 350-367, 369, 371-373, 375-382, 384, 387, 389-391, 393-395, 397, 399, 401-402, 405-413, 415-420, 423, 426, 429-431, 433-439, 442-448, 451
*******Group  3*******
416E  CBD00940-01373

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 2189984 GAGE AS.
*******Group 2*******
1 2717167 GAGE AS
*******Group 3*******
1 2717167 GAGE AS

ACTION REQUIRED

Before Failure: Incorrect dipstick may be installed in transmission. Use attached rework procedure to check and replace dipstick if necessary. Use "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.

After Failure: Customer may complain of conflicting oil level requirements due to the incorrect marks on the transmission dipstick. Use attached rework procedure to check and replace dipstick if necessary. Use "96" as the Warranty Claim Description Code and "Z" as the SIMS Description Code.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-5000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 0.5-hour job for Group 1

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-5000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 0.5-hour job for Group 2

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-5000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 0.5-hour job for Group 3



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


Group Number 1  
 
AUTOSHIFT TRANSMISSIONS

1. Check for correct oil level range markings on the side of the 218-9984 Gage stamped: ?SAFE TO START ? COLD OIL ? ENGINE STOPPED.?
Image1.1.1
 
Correct Dimensions (A) 40+/-1mm (B) 1087.6+/-1.5mm
Incorrect Dimensions (A) 20+/-1mm (B) 1147.6+/-1.5mm
 
2. Replace with new dipstick if the cold oil level markings are not in the correct location. Verify correct location of markings on new dipstick before installation.
 
 
Group Number 2   Group Number 3  
 
STANDARD SHIFT TRANSMISSIONS

1. Check for correct oil level range markings on the side of the 271-7167 Gage stamped: ?SAFE TO START ? COLD OIL ? ENGINE STOPPED.?
Image2.1.1
 
Correct Dimensions (A) 40+/-1mm (B) 1028+/-1.5mm
Incorrect Dimensions (A) 20+/-1mm (B) 1088+/-1.5mm
 
2. Replace with new dipstick if the cold oil level markings are not in the correct location. Verify correct location of markings on new dipstick before installation.
 
 

Information System:

PRODUCT SUPPORT PROGRAM FOR REPAIRING THE REACH BOOM WHICH MAY CRACK ON CERTAIN 345C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING HEAD SEAL-RELATED FAILURES FOR THE STICK CYLINDER ON CERTAIN 330D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE STANDARD STICK ON CERTAIN 430E BACKHOE LOADERS EQUIPPED WITH STANDARD STICK
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE STANDARD STICK ON CERTAIN 420E BACKHOE LOADERS EQUIPPED WITH STANDARD STICK
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE STANDARD STICK ON CERTAIN 416E BACKHOE LOADERS EQUIPPED WITH STANDARD STICK
PRODUCT IMPROVEMENT PROGRAM FOR CHANGING TWO PORTS ON THE MEDIUM PRESSURE SWIVEL ON CERTAIN M300C-SERIES WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REROUTING THE RETURN TO DIG HARNESS ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE MACHINE CONTROLLER ON CERTAIN 330D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR CEASING HOE OPERATION ON CERTAIN 416E, 420E AND 430E BACKHOE LOADERS EQUIPPED WITH STANDARD STICK
PRODUCT SUPPORT PROGRAM FOR THE REPLACEMENT OF THE HOOD FILMS ON CERTAIN 422E, 428E, 432E, 434E, 442E, AND 444E BACKHOE LOADERS
Product Support Program for Replacing the Muffler That May Crack on Certain 416D Backhoe Loaders
PRODUCT SUPPORT PROGRAM FOR REPLACING THE MATERIAL HANDLER FRONT STRUCTURES ON CERTAIN 365B, 365BL, 365B Series II, AND 375L MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVE (BLCV) ON CERTAIN 320C, 322C, 325C, 330C, 330CL, 345BL SERIES II EXCAVATORS AND M325C MATERIAL HANDLERS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A NEW POLYCARBONATE WINDSHIELD ON CERTAIN 320C L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING TWO PLUGS FROM THE HYDRAULIC OIL COOLER FAN MOTOR ON CERTAIN 385C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BUCKET BASE EDGE ADAPTER ON CERTAIN 320C AND 320C L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REMOVING TWO PLUGS FROM THE HYDRAULIC OIL COOLER FAN MOTOR ON CERTAIN 385B AND 5090B EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING TWO PLUGS FROM THE HYDRAULIC FAN MOTOR ON CERTAIN 330D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING THE SERVICE BRAKES ON CERTAIN E-SERIES BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW ENGINE ECM SOFTWARE ON CERTAIN OEM MOBILE HYDRAULIC POWER UNITS EQUIPPED WITH C9 ENGINE RATING SOFTWARE
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ROTATOR GROUP ON CERTAIN VRG20/2-VRG25/2 G310B-G315B DEMOLITION AND SORTING GRAPPLES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AXLE SHAFTS ON CERTAIN 416D, 420D, 430D, 424D, 428D, 432D, AND 442D BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CONTROL FILMS ON THE RIGHT-SIDE CAB WINDOW ON CERTAIN 365C AND 385C MATERIAL HANDLING EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE STANDARD STICK ON CERTAIN 422E AND 428E BACKHOE LOADERS