PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AXLE SHAFTS ON CERTAIN 416D, 420D, 430D, 424D, 428D, 432D, AND 442D BACKHOE LOADERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AXLE SHAFTS ON CERTAIN 416D, 420D, 430D, 424D, 428D, 432D, AND 442D BACKHOE LOADERS [REBE1228]

POWER TRAIN

AXLE GP

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AXLE SHAFTS ON CERTAIN 416D, 420D, 430D, 424D, 428D, 432D, AND 442D BACKHOE LOADERS

REBE1228-02

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11Oct2006

(Revised 22Mar2007)

U-675

A-654

D-638

O-657

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*Safety*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AXLE SHAFTS ON CERTAIN 416D, 420D, 430D, 424D, 428D, 432D, AND 442D BACKHOE LOADERS
3278 3282		PI10542

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10542" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10542" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:	This Revised Service Letter replaces the 11Oct2006 (Revised 16FEB2007) Service Letter. Changes have been made to the Affected Product.

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PROBLEM

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The axle shafts in the rear axle were improperly heat treated which may lead to surface cracks in the root of the splines, which may lead to premature failure of the axle shaft. Shaft failure can cause or may result in personal injury or death.

AFFECTED PRODUCT

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Model	Identification Number
416D	BFP15287-15288, 15301-15303, 15329-15338, 15340, 15342-15347, 15352-15354, 15357, 15368-15375, 15381, 15384, 15392, 15399, 15403, 15410-15412, 15542, 15792, 15813, 15815-15820, 15911, 15915-15916, 15931, 15935, 15937, 15942, 15964-15969, 15980-15989, 15992-15996, 16000, 16003, 16005-16013, 16020-16023, 16032-16033, 16035-16036, 16042, 16044, 16048-16051, 16055, 16057, 16061, 16066, 16073, 16077, 16091-16093, 16099, 16108-16110, 16113, 16123-16130, 16135-16138, 16146, 16155, 16993-16995, 16997, 16999-17000
420D	FDP23534, 23537-23553, 23855-23862, 23874-23875, 23877-23878, 23892-23894, 23917, 23933-23934, 23938, 23943-23945, 23976, 23978, 23989-23990, 23998-24004, 24006-24007, 24009-24010, 24042, 24047, 24050, 24053-24054, 24056-24067, 24069-24074, 24096-24098, 24100, 24110, 24114-24121, 24124, 24126, 24142, 24145-24148, 24151, 24187, 24206, 24293, 25209-25210, 25245, 25247-25249, 25252-25256, 25258-25260, 25262-25263, 25265-25266, 25303, 25310, 25324-25326, 25328-25330, 25340-25343, 25346, 25423-25428, 25441-25449, 25452-25455, 25457-25458, 25460-25462, 25464-25467, 25472-25476, 25480, 25490, 25496-25497, 25500, 25504-25523, 25533-25538, 25542-25543, 25560, 25563, 25573-25574, 25585, 25587, 25590-25591, 25593, 25601, 25615, 25619-25626, 25629-25631, 25676-25680, 25687, 25691, 25694, 25712, 25715, 25718, 25732, 25734, 25736-25738, 25740, 25742-25743, 25746, 25750, 25762, 25780, 25783, 25786, 25878, 26829, 26833, 26835, 26837, 26902-26904, 26907, 26909-26910, 26913, 26915, 26920
420D IT	BLN12181-12182, 12334, 12336-12341, 12359-12360, 12363, 12367-12368, 12370, 12412-12413, 12417-12418, 12421, 12423, 12425-12426, 12443-12444, 12537, 12915, 12917, 12923-12925, 12931, 12933, 12935, 12959-12961, 12963-12966, 12968-12969, 12973, 12976-12982, 12987, 12991, 12994, 12999, 13001, 13012, 13027-13029, 13032-13033, 13035-13037, 13040, 13045-13046, 13390-13391, 13413, 13416, 13418, 13420, 13422, 13427, 13464
424D	CJZ00288-00292 RXA01787, 1789, 1806-1807, 2079-2148, 2168-2238, 2269-2271, 2273-2323, 2355, 2358-2404, 2431-2435, 2438-2456, 2470-2494, 2501-2502, 2529-2538
428D	BXC01567-01592, 1597-1607, 1841, 1846-1961, 2001-2043, 2068-2100, 2128-2149, 2161-2176, 2197-2266, 2306-2313 DSX00743-00747, 755-763, 812-851, 858, 860-862, 866-893, 904-923, 946-956 MBM00297-00301, 307, 314-321, 325
430D	BNK06717-06718, 6790, 6793-6794, 6799, 6804, 6814-6818, 6837, 7019-7020, 7024-7028, 7030, 7032, 7041-7044, 7050-7053, 7056-7058, 7060-7061, 7063, 7066, 7070, 7072-7075, 7081, 7083-7084, 7086, 7091, 7094, 7223-7226, 7230-7231, 7237-7238, 7245
430D IT	BML05257-05258, 5270, 5274, 5366, 5368-5372, 5375, 5377, 5379, 5382-5383, 5385, 5450-5454
432D	TDR00481-00482, 529-575, 579-647 WEP01884, 1887-1903, 1916-1920, 1925-1943, 2208-2302, 2329-2356, 2360, 2365-2402, 2410-2459, 2481-2563, 2573-2628, 2680-2698
442D	TBD00325-00337, 343-344

PARTS NEEDED

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Qty	Part Number	Description
2	6Y7652	CUP-RLR BRG
2	9R2495	SEAL-O-RING
2	0301957	CONE-BEARING
2	1185837	SHAFT AS
2	1185839	SEAL-LIP TYPE

ACTION REQUIRED

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1) Remove and disassemble the rear axle shafts.
Note: Refer to RENR3578 416D, 420D, 424D, 428D, 430D, 432D, 438D and 442D Backhoe Loaders Power Train Disassembly and Assembly for removal and disassembly of rear axle.
2) Install new axle shafts.

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OWNER NOTIFIAVSION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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AVSpare		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 9.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AXLE SHAFTS ON CERTAIN 416D, 420D, 430D, 424D, 428D, 432D, AND 442D BACKHOE LOADERS

MODELS INVOLVED - 416D, 420D, 430D, 424D, 428D, 432D, and 442D Backhoe Loaders

Dear AVSpare Product Owner:

New axle shafts may need to be installed on the products listed below. The axle shafts may have cracks in the root of the splines. If the cracks propagate they can lead to failure of the axle shaft, which may result in personal injury or death. You will not be charged for the service performed.

Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 11Oct2006 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

AVSpare Inc.

Identification #(s)

Attached to 11Oct2006 Service Letter