PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 247-9035 HOSE ASSEMBLY ON CERTAIN 320D AND 323D EXCAVATORS Caterpillar


`
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 247-9035 HOSE ASSEMBLY ON CERTAIN 320D AND 323D EXCAVATORS [REBE1243]
HYDRAULIC SYSTEM
LINES GP-AUXILIARY
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 247-9035 HOSE ASSEMBLY ON CERTAIN 320D AND 323D EXCAVATORS
REBE1243-00

20Sep2006


U-642
D-607
O-623

 
Priority
  
  

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 247-9035 HOSE ASSEMBLY ON CERTAIN 320D AND 323D EXCAVATORS

5057
PI31153
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31153" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31153" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


COMPLETION DATE

TERMINATION DATE

31Mar2007 30Sep2007

PROBLEM

The 247-9035 Hose Assembly needs to be replaced on certain 320D and 323D Excavators equipped with 242-6475 or 242-6479 Auxiliary Boom Lines. When the boom is moved to its lowest position, this hose becomes too tight and may fail causing hydraulic oil to leak prematurely.

AFFECTED PRODUCT

Model Identification Number
320D CXY00170, 173, 177-181, 195

DHK00125-00134, 140-141, 143, 146, 149, 151, 153, 155, 161, 163, 166, 169-170, 172, 175, 181, 185, 196-198, 200-201, 203-204, 208, 210-211, 214, 217, 222, 226, 236, 240-241, 243, 245, 247, 252, 257, 259, 261, 266, 268, 271-272, 274, 276, 278, 283, 285, 291, 293, 300, 302-303, 307, 311-312, 314-315, 317-332, 334-335, 337-340, 342-344, 346-353, 355-370, 373-377, 380-381, 384-406, 410-414, 416-419, 422, 424-426, 428-432, 434-441, 443-468, 470-483
323D L  PBM00227, 229-230, 234, 236
323DL  SDC00252-00253, 257, 260-264, 266-268, 272-273, 275-278, 282, 284-285, 289, 291-294, 296, 298-300, 302-304, 306-314, 316-324, 327-328, 331-341, 344-346, 349-351, 354-357, 361-364, 366-368, 371-374, 376-378, 381, 383-389, 395-399, 401, 404-413, 415-443, 446-468, 470-473, 475-481, 483-485, 487-490, 492-493, 496-497, 499-502
323DLN  CYD00169, 171-185, 189, 191-192, 195-197, 199, 201-207, 212, 214, 216-223, 225-231, 233-242, 244-252, 254
323DS  DKW00171, 173-178, 180, 183-185, 187-189, 192-195, 202-204, 206-207, 209-212, 214

PARTS NEEDED

Qty

Part Number Description
2 1P3703 SEAL-RECTANGULAR
1 2887502 HOSE AS

ACTION REQUIRED

Remove the original 247-9035 Hose Assembly and replace it with a new 288-7502 Hose Assembly. Make sure to install 2 new 1P-3703 Seal-Rectangular at each end of the hose. Tighten the 8T-4184 M12 Bolts of the flanges to a torque of 100 +/- 20 Nm.
Image1

OWNER NOTIFIAVSION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%

 NOTE: This is a 0.5-hour job


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 247-9035 HOSE ASSEMBLY

MODELS INVOLVED - 320D and 323D Excavators

Dear AVSpare Product Owner:


A new 288-7502 high-pressure hose needs to be installed on the products listed below. When the boom is moved to its lowest position, the 247-9035 Hose Assembly hose becomes too tight and may fail causing hydraulic oil to leak prematurely. You will not be charged for the service performed.

Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 20Sep2006 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.



AVSpare Inc.

Identification #(s)



Attached to 20Sep2006 Service Letter

Information System:

PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE STANDARD STICK ON CERTAIN 432E AND 434E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 234-9470 TIMER RELAY ON CERTAIN 315C, 322C, 325C, 330C AND M325C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPAIRING THE STANDARD STICK ON CERTAIN 422E AND 428E BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE CONTROL FILMS ON THE RIGHT-SIDE CAB WINDOW ON CERTAIN 365C AND 385C MATERIAL HANDLING EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AXLE SHAFTS ON CERTAIN 416D, 420D, 430D, 424D, 428D, 432D, AND 442D BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ROTATOR GROUP ON CERTAIN VRG20/2-VRG25/2 G310B-G315B DEMOLITION AND SORTING GRAPPLES
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW ENGINE ECM SOFTWARE ON CERTAIN OEM MOBILE HYDRAULIC POWER UNITS EQUIPPED WITH C9 ENGINE RATING SOFTWARE
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING THE SERVICE BRAKES ON CERTAIN E-SERIES BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING TWO PLUGS FROM THE HYDRAULIC FAN MOTOR ON CERTAIN 330D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REMOVING TWO PLUGS FROM THE HYDRAULIC OIL COOLER FAN MOTOR ON CERTAIN 385B AND 5090B EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BUCKET BASE EDGE ADAPTER ON CERTAIN 320C AND 320C L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING TWO PLUGS FROM THE HYDRAULIC OIL COOLER FAN MOTOR ON CERTAIN 385C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR ADJUSTING THE BACKHOE CONTROL MOUNTING ON CERTAIN 432E, 434E, 442E AND 444E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR ADDING 1U-9891 HYDRAULIC FRICTION MODIFIER TO THE HYDRAULIC SYSTEM ON CERTAIN 416E BACKHOE LOADERS
Product Improvement Program for Installing a Secondary Latch on the Side Cover on Certain 302.5C Mini Hydraulic Excavators
PRODUCT IMPROVEMENT PROGRAM TO REPLACE THE LOADER SERVICE BRACES ON CERTAIN 434E AND 444E BACKHOE LOADERS
Product Support Program for Replacing the Relief Valve in the Boom and Stick Control Valves on E-Series Backhoe Loaders
PRODUCT SUPPORT PROGRAM FOR REPAIRING CAB WINDOW VENT LATCHES ON CERTAIN 422E, 428E, 432E, 434E, 442E AND 444E BACKHOE LOADERS
Product Improvement Program For Reworking The Lower Frame Top Ring On Certain M325C And M325D Material Handlers
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW ENGINE ECM SOFTWARE ON CERTAIN OEM MOBILE HYDRAULIC POWER UNITS AND POWER MODULES EQUIPPED WITH C7 187KW ENGINE RATING SOFTWARE
Product Improvement Program For Installing The Film-FOPS On Certain 320C Forestry Machines
Product Support Program For Replacing The Filters In The 276-4765 Filter Group On Certain 324D FM and 325D FM Excavators
PRODUCT SUPPORT PROGRAM TO REWORK THE E-STICK ON CERTAIN 442E AND 444E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM TO REPLACE THE CE PLATE ON CERTAIN 422E, 428E, 432E, 434E, 442E AND 444E BACKHOE LOADERS