PRODUCT SUPPORT PROGRAM FOR ADDING 1U-9891 HYDRAULIC FRICTION MODIFIER TO THE HYDRAULIC SYSTEM ON CERTAIN 416E BACKHOE LOADERS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR ADDING 1U-9891 HYDRAULIC FRICTION MODIFIER TO THE HYDRAULIC SYSTEM ON CERTAIN 416E BACKHOE LOADERS [REBE1250]
HYDRAULIC SYSTEM
PRODUCT SUPPORT PROGRAM FOR ADDING 1U-9891 HYDRAULIC FRICTION MODIFIER TO THE HYDRAULIC SYSTEM ON CERTAIN 416E BACKHOE LOADERS
REBE1250-00

14Sep2006


U-629
A-614
D-597
O-611

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR ADDING 1U-9891 HYDRAULIC FRICTION MODIFIER TO THE HYDRAULIC SYSTEM ON CERTAIN 416E BACKHOE LOADERS

5084 5050 5070
PS42253
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42253" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

30Sep2008

PROBLEM

The hydraulic pump may have a slow response on certain 416E Backhoe Loaders. The problem occurs at activation of the implements. While the control levers are activated, the implements will hesitate for a short time. The hesitation is most noticeable after the control levers are neutralized for 5 to 10 seconds, and then after a control lever is activated. The implement hesitates for 0.5 to 3 seconds before the implement starts to move.

AFFECTED PRODUCT

Model Identification Number
416E CBD00942-01008, 1010-1030, 1033-1046, 1048-1057, 1060, 1062, 1064-1065, 1067-1068, 1070-1074, 1076, 1078-1081, 1083, 1086-1095, 1097-1137, 1139, 1142-1150, 1152-1154, 1156, 1159-1160, 1163-1164, 1166-1167, 1169, 1171-1177, 1179, 1181-1184, 1186, 1189-1202, 1205-1206, 1209, 1211-1214, 1217, 1220, 1222, 1224-1225, 1229, 1233, 1240, 1253, 1256, 1261, 1265, 1268-1269, 1274-1275, 1281, 1297-1298, 1300, 1303, 1309, 1324

SHA00116-00212, 214-434, 436-464, 466-503, 506, 508-509, 512-513, 516-520, 522-556, 558-574, 576-581, 583-585, 588-596, 598-599, 601, 603-604, 608, 610-629, 634, 636-645, 647-673, 675-706, 708-710, 712-718, 721-722, 724-782, 784-798, 800-837, 839-841, 843-849, 851, 853-870, 872-873, 875-897, 899-900, 902-908, 910-912, 915-916, 919-920, 922-927, 929-933, 935-936, 940, 942-950, 952-953, 956-958, 963, 967, 969-970, 973-974, 976-977, 979, 981, 983-984, 989, 993-994, 1015, 1034, 1038, 1040-1043, 1045-1058, 1061-1073, 1075-1099, 1103-1114, 1116-1119, 1122, 1124-1126, 1129-1130, 1132-1133, 1135-1140, 1143, 1145-1150, 1152-1154, 1156-1163, 1168-1169, 1171, 1176-1178, 1203, 1205, 1211

PARTS NEEDED

Qty

Part Number Description
1 1U9891 ADDITIVE-OIL

ACTION REQUIRED

Add one quart of 1U-9891 Hydraulic Oil Friction Modifier to hydraulic tank.

Before Failure: Add one quart of the 1U-9891 Hydraulic Friction Modifier. If the 1U-9891 is added before a complaint is raised by the customer, added at PDI, or before delivery use "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.

After Failure: Add one quart of the 1U-9891 Hydraulic Friction Modifier. If the 1U-9891 is added after a complaint is raised by the customer use "96" as the Warranty Claim Description Code and "Z" as the SIMS Description Code.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-1000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 0.5-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Information System:

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