PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF GET PINS, ADAPTERS, AND TIPS ON CERTAIN 303CCR, 303.5CCR, 304CCR, 305CCR MINI-HYDRAULIC EXCAVATORS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF GET PINS, ADAPTERS, AND TIPS ON CERTAIN 303CCR, 303.5CCR, 304CCR, 305CCR MINI-HYDRAULIC EXCAVATORS [REBE1337]
WORK TOOLS
BUCKET GP
PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF GET PINS, ADAPTERS, AND TIPS ON CERTAIN 303CCR, 303.5CCR, 304CCR, 305CCR MINI-HYDRAULIC EXCAVATORS
REBE1337-04

10Jan2007
(Revised 08May2007)


B150
B152
B153
B158
B15B
B15R
B160
B161
B163
B166
B170
B250
B251
B252
B253
B290
B291
B292
B294
B296
B297
B370
B420
B421
B430
B431
B432
B433
B550
D070
D090
D100
D120
D260
D350
D351
D430
E100
E140
E258
E500
H160
H180
H330
H342
H344
H345
H360
H370
H373
H377
H378
H430
H510
N030
N050
N140
N141
N143
N144

 
Before/After
 (Limited distribution) 
 Parts stock action needed 

PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF GET PINS, ADAPTERS, AND TIPS ON CERTAIN 303CCR, 303.5CCR, 304CCR, 305CCR MINI-HYDRAULIC EXCAVATORS

6822 6805 6803 6101 6523 6800
PS42323
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42323" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

Although this Program is to be administered as described above on the Affected Product, parts should be removed form parts stock as soon as possible.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

 
NOTE:

This Revised Service Letter replaces the 10Jan2007 (Revised 28Mar2007) Service Letter. Changes have been made to add Dealer Part Stock.


TERMINATION DATE

31Jan2009

PROBLEM

The VRS50 retention system is not adequate in certain applications. The parts affected include pins, adapters, and tips. The VRS50 system is being replaced with the J200 style retention system.

AFFECTED PRODUCT

Model Identification Number
303.5CCR  DMY00135-00136, 141-142, 144-145, 147-155, 160-165, 167-169, 176-180, 184, 188-207, 212, 214, 216, 218-234, 237-238, 240-248, 250-255, 257, 260-261, 263-264, 266, 270, 272, 274-276, 278-280, 283-291, 293-295, 297-298, 300-305, 310-312, 314-317, 329-333, 335, 337, 344-346, 350-354, 360-361, 369, 372-373, 377-382, 384-385, 387-389, 396-397, 399, 403-404, 406, 413-430, 432-435, 437-444, 446-457, 462, 464-467, 469, 482-483, 487-488, 491, 493-494, 500, 506, 509-510, 512, 516-519, 525-526, 530, 532, 540-541, 543-544, 548-550, 554-556, 559, 570, 573-575, 578, 580-582, 587-589, 591, 593-600, 603-606, 609, 611-614, 618, 620, 624-627, 633, 636, 638-639, 651, 653-654, 658, 667-669, 673-679, 693-694, 696-699, 702-703, 705, 707, 710-711, 716, 722, 727, 730, 732-733, 739, 742-745, 748-760, 763, 769, 771, 780, 789, 793, 795-796, 798, 803, 809-811, 816, 828, 838, 845, 851, 853, 856, 866, 874, 878-879, 896, 900, 910, 948, 979-981, 987-988, 1031, 1040, 1046-1047, 1067, 1069, 1077, 1121-1123, 1129, 1131, 1137, 1156, 1166-1167, 1170, 1176-1178, 1190-1191, 1248, 1253, 1271, 1274, 1287, 1332-1333, 1372-1373, 1385, 1392-1393, 1403-1404, 1407, 1409, 1437, 1439, 1541
303CCR  BXT00121, 125-126, 132-134, 138, 143, 148-150, 152-156, 161, 164, 181-182, 201-202, 229-230, 232-237, 258-259, 264-269, 271, 273, 275-282, 287-288, 303-304, 317-321, 363-364, 387, 393, 397, 401-406, 449-450, 461-464, 466-468, 490-491, 501-502, 513-516, 521-522, 524-525, 529-530, 534-541, 547-551, 557-561, 571-574, 583-586, 599-602, 615, 632-634, 655, 666, 678-680, 708-711, 721-722, 758-762, 771-774, 783, 823, 842-844, 854-855, 864-865, 867, 869-871, 874, 876-878, 889-891, 893-894, 903-904, 906-907, 928-931, 935-938, 945-946, 953, 958-959, 994, 1000-1001, 1004-1006, 1008, 1057, 1061, 1074-1077, 1085-1086, 1101, 1106-1108, 1112, 1127, 1130-1133, 1135-1136, 1153, 1174-1175, 1212, 1214, 1232, 1235, 1252, 1260-1262, 1285-1286, 1302, 1312, 1317-1318, 1334-1336, 1344-1345, 1381, 1383, 1410, 1471, 1475, 1526, 1541, 1588, 1615-1616, 1655, 1864
304CCR  FPK00138-00140, 145-146, 160-162, 164-175, 186, 189-191, 193-201, 207-211, 219-220, 230-235, 239-244, 251-268, 271-282, 287-295, 305-329, 332, 334-345, 347, 354, 356, 359-379, 382-391, 401-403, 407-418, 441-444, 452-463, 470-485, 506-507, 526-529, 532-539, 541-546, 550-554, 558-561, 572-577, 581-583, 590-596, 605-620, 647-651, 656-670, 672-673, 675-684, 693, 695-700, 710, 718, 722-727, 739-746, 765-786, 794-795, 799-804, 807, 809, 811-812, 814-822, 832, 842, 860-867, 870-872, 875-881, 890-893, 902-907, 909-910, 913-915, 926-930, 942-943, 948, 950, 958-960, 967-969, 973, 975, 982-983, 990, 992-994, 1005, 1035-1038, 1042, 1050-1051, 1059, 1068, 1076-1077, 1079, 1084, 1087, 1097, 1110-1111, 1118, 1122-1124, 1133-1134, 1136, 1138-1139, 1145-1147, 1149-1150, 1154-1157, 1164-1167, 1172, 1174, 1177, 1181, 1188, 1193, 1195-1197, 1202-1207, 1210, 1214-1219, 1223, 1231, 1233-1235, 1237, 1239, 1247-1249, 1255-1258, 1266, 1272-1275, 1300-1304, 1314-1315, 1325-1327, 1336, 1341-1342, 1373, 1380-1384, 1391, 1399, 1401-1405, 1420, 1422, 1429, 1438-1443, 1445, 1450, 1452-1454, 1467, 1477, 1479-1482, 1488-1492, 1497, 1502-1503, 1506, 1508-1510, 1513-1515, 1520-1524, 1526-1528, 1530, 1542, 1544-1547, 1549-1551, 1555-1556, 1567-1568, 1570-1576, 1583-1584, 1586-1590, 1594-1596, 1599, 1607, 1611-1615, 1617-1621, 1632, 1637-1639, 1641-1642, 1666-1668, 1677-1681, 1684, 1703-1704, 1709, 1712-1713, 1729, 1731-1734, 1736-1737, 1739, 1741-1748, 1750, 1766-1767, 1773-1774, 1783, 1785, 1792-1794, 1806, 1808, 1813, 1815, 1823, 1834-1835, 1841, 1851, 1906, 1912-1913, 1982, 2015, 2045, 2053-2055, 2059
305CCR  HWJ00149, 151, 154-167, 171, 173, 181-183, 185-191, 197-199, 201-205, 211-215, 221-231, 240-246, 248, 267-269, 282-285, 288, 293-295, 305-308, 313-315, 325-328, 337-340, 342-343, 347-349, 356-359, 363-367, 377-381, 386-389, 391, 413-414, 434, 445-446, 448-450, 457-465, 475, 477, 480-481, 485-486, 490, 495-496, 512-514, 530, 532-539, 541, 543, 556, 558, 572-577, 579, 596-597, 612-617, 627-629, 638-641, 646, 650-651, 655-656, 667-670, 680-681, 692-696, 706-708, 719, 721, 731, 739-744, 746-748, 750-754, 765-766, 771-773, 778-780, 787-788, 794-795, 802-804, 814, 819, 836-837, 841-842, 863, 881-882, 884-885, 894, 910, 913-914, 918-919, 923, 925, 935-936, 944, 949-950, 952, 954, 964, 971-973, 975, 994-995, 1030, 1033-1036, 1038-1042, 1047-1050, 1055, 1062-1066, 1068, 1070-1073, 1079-1082, 1084, 1086, 1095, 1107-1111, 1118-1120, 1132-1134, 1140, 1171-1172, 1177-1180, 1192, 1207-1208, 1230, 1237, 1239-1241, 1250, 1255-1256, 1261-1263, 1265-1274, 1276, 1294, 1296, 1327, 1349, 1351, 1353, 1358-1360, 1374, 1383, 1400-1401, 1407, 1421-1422, 1427-1428, 1436, 1448, 1495, 1498, 1686

PARTS NEEDED

Qty

Part Number Description
5 1U3202 TIP-LONG
5 8E6208 PIN-G.E.T.
5 8E6209 RETAINER AS
5 1193205 ADAPTER

ACTION REQUIRED

****Parts Stock ****

Rework buckets in inventory according to this service letter.

 
 
****Affected Product****
*** NOTE: ACTUAL REPAIR PART QUANTITIES DEPEND ON BUCKET SIZE AND CAN RANGE FROM 3-6 TIPS PER BUCKET.***

For problematic buckets in the field, replace VRS50 GET system with J200 system. AVSpare suggests that all adapters, pins, and tips be replaced at the same time. Refer to Special Instruction REHS3349 "Procedure to Convert from a VRS50 to a J200 Ground Engagement Tool (GET) Adapter System".

Include the bucket unique ID (serial) number and how many pins/adapters were reworked in the story of the claim.

SERVICE CLAIM ALLOWANCES

****Parts Stock****

Submit one claim for all parts reworked in Dealer Parts Stock.

 
 
****Affected Product****
Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-1000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
1001-2000 hrs,
25-36 mo 
33.3%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 1.1-hour job
NOTE: The labor allowance is 1.1 hours average per adapter replacement. This is a maximum 6.6 hour job for each bucket reworked.



PARTS DISPOSITION

****Parts Stock****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

****Affected Product****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Information System:

PRODUCT SUPPORT PROGRAM FOR ADDING CAB GUARD BOSSES ON CERTAIN 320D, 324D, 325D, AND 330D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE 286-6528 AND 269-9928 MAIN PUMP SNUBBER LINES ON CERTAIN 330D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING THE MULTI-PURPOSE LOADER CONTROL LEVER BOOT ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM TO REPLACE THE CE PLATE ON CERTAIN 422E, 428E, 432E, 434E, 442E AND 444E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM TO REWORK THE E-STICK ON CERTAIN 442E AND 444E BACKHOE LOADERS
Product Support Program For Replacing The Filters In The 276-4765 Filter Group On Certain 324D FM and 325D FM Excavators
Product Improvement Program For Installing The Film-FOPS On Certain 320C Forestry Machines
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW ENGINE ECM SOFTWARE ON CERTAIN OEM MOBILE HYDRAULIC POWER UNITS AND POWER MODULES EQUIPPED WITH C7 187KW ENGINE RATING SOFTWARE
Product Improvement Program For Reworking The Lower Frame Top Ring On Certain M325C And M325D Material Handlers
PRODUCT SUPPORT PROGRAM FOR REPAIRING CAB WINDOW VENT LATCHES ON CERTAIN 422E, 428E, 432E, 434E, 442E AND 444E BACKHOE LOADERS
Product Support Program for Replacing the Relief Valve in the Boom and Stick Control Valves on E-Series Backhoe Loaders
PRODUCT IMPROVEMENT PROGRAM TO REPLACE THE LOADER SERVICE BRACES ON CERTAIN 434E AND 444E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF GET PINS, ADAPTERS, AND TIPS ON CERTAIN 303CCR, 303.5CCR, 304CCR, 305CCR MINI-HYDRAULIC EXCAVATORS
Product Improvement Program for reworking the 1U8763 Lifting Bracket Assembly.
PRODUCT SUPPORT PROGRAM TO REPLACE THE MUFFLER ON CERTAIN 416D AND 424D BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM TO REPLACE TUBES ON CERTAIN M300C-SERIES WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR ULTRASONIC INSPECTION OF STABILIZER CYLINDER RODS ON CERTAIN M300C and M300D SERIES WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE ONE PIECE BOOM ON CERTAIN 323D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING HOSE ASSEMBLIES ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
Product Improvement Program For Replacing The Pump Coupling On Certain 385C, 385C FS, 385CL, And 385CL MH Excavators
Product Improvement Program For Replacing The 9T-3948 Rod Assembly For The Bucket Tilt Hydraulic Cylinder on certain 416D and 416E Backhoe Loaders
PRODUCT IMPROVEMENT PROGRAM FOR ADJUSTING THE LINE RELIEF VALVE PRESSURE SETTINGS FOR THE STICK CYLINDER AND BUCKET CYLINDER ON CERTAIN 324D L and 325D L EXCAVATORS THAT ARE EQUIPPED FOR LONG REACH CONFIGURATION
Product Support Program For Replacing Linkage Pin Assemblies (PT 7-8-9-10) On Certain 345C, 365C, and 385C Excavators
PRODUCT SUPPORT PROGRAM FOR REWORKING JOYSTICK VIBRATION WHEN SWING ON CERTAIN 345C EXCAVATORS