PRODUCT SUPPORT PROGRAM TO REPLACE TUBES ON CERTAIN M300C-SERIES WHEELED EXCAVATORS Caterpillar


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PRODUCT SUPPORT PROGRAM TO REPLACE TUBES ON CERTAIN M300C-SERIES WHEELED EXCAVATORS [REBE1418]
HYDRAULIC SYSTEM
LINES GP-AUXILIARY
PRODUCT SUPPORT PROGRAM TO REPLACE TUBES ON CERTAIN M300C-SERIES WHEELED EXCAVATORS
REBE1418-00

09Nov2006


U-724
A-692
D-679
O-706

 
After Failure Only
  
  

PRODUCT SUPPORT PROGRAM TO REPLACE TUBES ON CERTAIN M300C-SERIES WHEELED EXCAVATORS

5051 5057
PS51243
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51243" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

30Nov2008

PROBLEM

The tubes are improperly bent (not necessarly out of spec), adding a preload to the tube even before pressure is added on M313C, M315C, M316C, M318C and M322C models, which causes the tube to crack and leak hydraulic oil.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
M318C BCZ00211-00219, 221, 223, 227, 229, 231-232, 234-238, 240-242, 244, 247-254, 256-257, 259, 261, 263, 266-269, 271-273, 275-276, 278-287, 303-304, 308, 313-317, 319-321, 323-335, 339-342, 346, 350-351, 353-355, 357-358, 360-368, 370-376, 389-401, 403, 406-410, 412-413, 416-424, 426-430, 432, 434, 436-453, 455, 457-461, 464-468, 470-475, 478-479, 484-494, 496-497, 499-502, 505-509, 513-516, 518-519, 521-526, 528-539, 541, 543-550, 552-555, 557-567, 569-573, 575-577, 581-586, 588-598, 600-601, 603, 605, 607-608, 611-612, 614-628, 630, 632, 634-638, 640, 642-651, 653-656, 658-661, 663, 665, 667, 669, 672, 675, 677, 679-683, 685-688, 691-696, 699-703, 705-707, 709-711, 713-717, 719-720, 722-737, 740, 744, 750-754, 757-775, 777-784, 786, 788, 792-793, 796-799, 801, 803-806, 808-810, 813-823, 825-827, 829, 831, 833-836, 839-841, 843, 845-851, 853-859, 861-863, 865-866, 868, 870-875, 877, 879-882, 886-888, 892-895, 897, 901-913, 915-916, 918-930, 933-934, 939-941, 944, 947, 950-958, 960-962, 967-974, 976-977, 979-994, 996-998, 1000-1008, 1010-1015, 1017-1018, 1020-1043, 1045, 1047, 1049-1050, 1053-1061, 1063-1065, 1067-1072, 1075-1077, 1080-1084, 1086-1114, 2001, 2004-2010, 2012-2027, 2029-2032, 2034, 2037-2039, 2041-2043, 2045-2048, 2050-2053, 2055-2063, 2065-2067, 2069-2071, 2073, 2075-2076, 2078-2101, 2103-2108, 2110-2112, 2114-2118, 2120-2121, 2123, 2126, 2128, 2130-2131, 2133, 2135-2139, 2141-2142, 2148-2149, 2151-2154, 2156, 2158-2170, 2172-2175, 2178, 2180-2183, 2185-2187, 2189, 2191-2201, 2203-2217, 2219-2240, 2242-2246

BEB00197-00199, 201, 203, 207, 209-210, 214-215, 217-219, 223, 226, 231, 233, 235-237, 242, 244, 246-247, 251, 254, 256, 260, 273-274, 276-277, 279, 281, 285, 288-290, 2001, 2007-2008, 2010, 2013-2016, 2018, 2024, 2027-2028, 2035, 2044, 2046, 2049, 2052, 2055, 2059-2060

H2D00259-00270, 272-288, 290-303, 305-311, 314, 317, 319-320, 325, 327-332, 337, 340-343, 345, 347-352, 354-356, 358, 361-363, 365, 368-369, 372-374, 379, 381-385, 387-407, 409-428, 431-439, 441, 443-455, 457, 459, 461-472, 474-480, 482-493, 495-496, 498-500, 502-506, 508-509, 511-518, 520-521, 523-525, 527-533, 535-536, 538, 540-545, 548-554, 556-561, 563, 565-567, 570-571, 573-574, 576-579, 581, 585-588, 590-593, 595-608, 610-612, 614-623, 625-626, 628-631, 637-639, 641, 646-654, 658-661, 663-669, 671, 674-675, 679-680, 683, 687-688, 690, 696

H2F00130-00131, 134, 137, 140, 143, 148-149, 152-153, 155-156, 158-159, 164, 166, 175, 185, 187-188, 192-193, 195-196, 207-208, 215, 217, 222, 226, 228
M322C BDK00122-00127, 129-130, 132-138, 140, 144-148, 150-151, 155, 159-160, 162-169, 171, 178-187, 191, 195-197, 199-205, 207-219, 223, 225-232, 234, 236-262, 264-269, 271-278, 280, 282-287, 289-313, 315-318, 321-324, 326-328, 330-334, 337-344, 347-355, 357-364, 366-371, 373-384, 387-396, 398, 400, 403-417, 419-425, 427-437, 439-449, 451-462, 464-466, 468-476, 2001-2002, 2004-2006, 2008-2010, 2012-2013, 2015-2017, 2019-2020, 2023-2024, 2026-2037, 2039-2042, 2044-2046, 2048-2052, 2054-2058, 2060-2061, 2063-2073, 2075-2077, 2079-2083, 2085, 2087-2096

BDY00240, 243, 255, 257, 267-269, 287, 297, 315-318, 321, 325, 329, 331, 334, 336, 338, 343, 349, 359, 363-366, 370, 379, 382, 2008, 2011, 2014-2015, 2022, 2024-2025, 2034, 2040, 2044, 2047, 2055, 2059-2060, 2062, 2066, 2070, 2076, 2080

H2E00247, 249-251, 253, 255-262, 264-284, 286-294, 296-311, 313-339, 341-380, 383-402, 404

H2G00272, 274, 280, 299, 301, 303, 306, 309, 316, 318, 330, 333, 337, 352, 354-355, 359-360, 371
*******Group  2*******
M313C BDR00088-00092, 94-97, 99-101, 103, 106-111, 114, 116, 118-127, 130-131, 134-139, 141-148, 152-154, 156-157, 159-160, 162-163, 165-166, 171-173, 175-176, 178, 180-183, 185-193, 195, 197-198, 200-201, 204, 207-210, 212, 214, 216, 218-223, 225, 227, 229-231, 233-236, 238-246, 248-253, 255-257, 259-266, 268-273, 280-286, 288-292, 294-297, 299, 301-304, 306, 308, 310-315, 317, 319-324, 326-330, 332, 334-341, 348, 354, 356-361, 363, 365-367, 370-376, 382, 384-386, 388, 390-391, 393-394, 396, 398-401, 405-407, 409, 411-418, 421-423, 425-445, 448-450, 452-454, 456-458, 460-463, 465-485, 487-489, 491-493, 495-496, 499-514, 517-524, 528, 530-532, 534-536, 538-541, 543, 548-549, 551-552, 554-560, 562, 564-566, 569-570, 573-578, 580-587, 589-590, 592-593, 595-597, 600, 602-603, 605-608, 610-613, 615-618, 620-622, 624-633, 636-637, 642-643, 645-646, 649, 652-653, 656, 660-663, 666-668, 670, 672-681, 684-685, 687, 689-690, 694-700, 702-711, 714-716, 721-723, 725, 727, 729, 733-736, 738-741, 744, 747-748, 750-751, 753-759, 761-763, 766-768, 770-771, 773-774, 776-778, 780-781, 783-788, 2001-2006, 2008, 2010-2029, 2031-2038, 2040, 2042-2069, 2072-2073, 2075, 2077, 2080-2081, 2083-2092, 2094-2095, 2097-2098, 2100-2101, 2103, 2105-2106, 2108-2115, 2117-2120, 2122-2127, 2129-2138, 2140-2141, 2143-2145, 2147-2149, 2151-2155, 2157-2164, 2166-2168, 2170-2184, 2186-2189, 2191-2198, 2200, 2202-2207, 2209, 2211-2213, 2215, 2217-2220, 2222-2223

H2A00258-00259, 261, 264, 266-267, 269, 271-274, 282, 284-286, 288, 290, 292-293, 297-299, 302-303, 305-313, 315-319, 321, 324-326, 328-329, 334, 337-339, 342-346, 348, 353, 359-360, 362, 364, 366-371, 373, 375, 377-384, 386, 388-391, 393-395, 397, 399-401, 404-405, 407, 414-415, 417-420, 424-428, 432-434, 436-441, 443-447, 449-457, 459, 462, 464-466, 468-470, 472, 475-479, 482-487, 489-500, 502-504, 506-507, 510-516, 521-522, 524-530, 533-535, 539-540, 542-543, 545-546, 550, 552-554, 557, 560-563, 566, 570-571, 573, 578
M315C BDM00312-00318, 320-323, 325-327, 329-340, 342, 346, 350, 352, 354-363, 366-368, 370-375, 378-381, 384, 386, 388-401, 403-405, 407-408, 410, 412-413, 415, 418-419, 421-428, 430, 432-445, 447-449, 451-452, 454-461, 463-467, 469-471, 473-475, 477-492, 494-503, 506-509, 511, 513-525, 528-531, 534-536, 538, 540-542, 544-550, 552-553, 555-558, 560-561, 563-582, 585-588, 590, 592-593, 595, 597-602, 604-606, 608-609, 612, 615, 618, 620, 623-629, 633-638, 640-647, 649, 654, 657-662, 665-667, 669-670, 674, 677-680, 682-688, 690-691, 693-696, 698-708, 710-712, 714, 716-717, 719-720, 722, 725-727, 729, 731-733, 735-740, 744-749, 752-764, 766-767, 769, 771-784, 786, 788, 790, 792-797, 799-801, 804-811, 813, 815-818, 820-831, 833, 835, 837-838, 840-844, 847, 849, 851-856, 858-862, 2001-2003, 2005, 2007-2030, 2032, 2034-2037, 2041-2043, 2045-2062, 2064, 2066-2067, 2069-2077, 2080, 2083, 2085, 2088-2098, 2100-2101, 2103-2113, 2116, 2122, 2126, 2128-2136, 2138, 2141-2146, 2148-2151, 2153-2174, 2176-2178, 2180-2191, 2193, 2195-2203, 2205-2212, 2214-2224

H2B00189, 192-201, 206-207, 211-212, 216-220, 222-225, 227-234, 236, 238, 240-243, 245, 248-252, 256, 258, 260, 262-266, 268-269, 273-274, 280-287, 289-293, 296, 298-305, 307-310, 312-318, 320-321, 323, 326-331, 334, 337-339, 341-350, 352-353, 355-361, 363, 365, 367, 369-374, 377-380, 382-383, 385-389, 391, 394-397, 399-419, 421-428, 430, 432, 434-440, 442-445, 447
M316C BDX00090-00097, 99-106, 109-113, 117-119, 124, 127-128, 137-139, 141-142, 144-151, 164-169, 172-173, 175-177, 179-187, 189, 192-194, 199-209, 212-213, 215-218, 220-225, 227-228, 232-235, 238-239, 241-242, 244-245, 248, 253-264, 266-294, 296-314, 316, 318, 320-328, 332-337, 339-342, 351-352, 354-357, 359, 366-370, 372-379, 381-382, 384-388, 390-392, 394-399, 401-404, 406, 408-427, 429-430, 432-433, 435-442, 444-445, 447-454, 456, 458, 460-473, 475-478, 482-511, 513-523, 525, 530-536, 538, 540, 542-546, 548-549, 551, 553, 557, 559-574, 576-578, 580-581, 583-589, 595, 599-605, 607-618, 620-625, 627-628, 631-634, 636-637, 639-642, 645-652, 654-656, 659, 661-664, 667-668, 672-682, 685-687, 689-691, 693-704, 707, 710, 715, 720-722, 724, 726, 728, 731-744, 746, 748-751, 754-756, 758-765, 767-772, 774-788, 790-794, 796-807, 809-811, 813-815, 817-822, 825-827, 829, 831-834, 837-840, 842-844, 846-848, 850-851, 853-854, 856-860, 862, 864, 866, 870-871, 874-878, 880, 883-884, 888-891, 894-899, 903-912, 917-929, 931-936, 938, 942-947, 949-950, 952, 956, 958-961, 966-973, 977, 980-996, 2001-2002, 2004-2006, 2008, 2010-2011, 2013, 2015-2017, 2019-2020, 2022-2039, 2041-2042, 2044-2046, 2052, 2055, 2057-2059, 2061-2081, 2083-2085, 2087, 2089-2092, 2094-2097, 2100-2106, 2108-2109, 2111-2113, 2116, 2119, 2123-2129, 2131-2133, 2135-2139, 2141-2142, 2144-2146, 2149-2150, 2152, 2155-2160, 2162-2165, 2167-2171, 2174-2187, 2189, 2191, 2193, 2195-2196, 2198-2259, 2261-2272, 2276-2288, 2290, 2292, 2294-2296, 2298-2300, 2302, 2304-2322

H2C00197-00198, 200-203, 205-223, 225-226, 228-234, 237-238, 240-241, 243, 245-247, 249-254, 256-258, 260, 262-272, 274-280, 282-289, 291-299, 301-308, 310-318, 320-324, 326-327, 330, 333-334, 336-343, 345-347, 349, 352-358, 362, 364-371, 374-378, 380, 382-383, 386-395, 397-400, 403-405, 409, 411-414, 416-424, 426-430, 432-434, 437-440, 442-447, 449-453, 455, 457-463, 465-466, 468-472, 475-476, 479-480, 482-504, 506-510, 512-514, 516-521, 523, 525, 527-536, 538, 540-543, 545-547, 550, 552-556, 561-562, 564-567, 569-576, 578, 581-590, 592-593

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 2451271 HOSE AS.
1 3J1907 SEAL-O-RING
3 6V8397 SEAL-O-RING
1 6V8636 CONNECTOR-SEAL
1 6V9836 TEE-SWIVEL
*******Group 2*******
1 1994820 HOSE AS.
1 3J1907 SEAL-O-RING
3 6V8397 SEAL-O-RING
1 6V8636 CONNECTOR-SEAL
1 6V9836 TEE-SWIVEL

ACTION REQUIRED

Please refer to the Attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-3000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
3001-6000 hrs,
37-60 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 1

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-3000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
3001-6000 hrs,
37-60 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 2.0-hour job for Group 2



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


Group Number 1  
 
Replace the 206-2400 Tube AS with the 245-1271 Hose AS, routing the hose under the main valve block. The 148-8435 Tee AS ORFS must be replaced with a 148-8336 Connector (consists of 6V8636 Connector, 6V8397 Seal O-Ring and 3J1907 Seal O-Ring) and a 148-8433 Tee AS (consists of 6V9836 Tee Swivel and two 6V8397 Seal O-Rings). Please reference Image 1.1.1 as the before fix and Image 1.1.2 at the after fix.
Image1.1.1
Image1.1.2
 
 
Group Number 2  
 
Replace the 206-2399 Tube AS with the 199-4820 Hose AS, routing the hose under the main valve block. The 148-8435 Tee AS ORFS must be replaced with a 148-8336 Connector (consists of 6V8636 Connector, 6V8397 Seal O-Ring and 3J1907 Seal O-Ring) and a 148-8433 Tee AS (consists of 6V9836 Tee Swivel and two 6V8397 Seal O-Rings). Please reference Image 2.1.1 as the before fix and Image 2.1.2 at the after fix.
Image2.1.1
Image2.1.2
 
 

Information System:

PRODUCT SUPPORT PROGRAM TO REPLACE THE MUFFLER ON CERTAIN 416D AND 424D BACKHOE LOADERS
Product Improvement Program for reworking the 1U8763 Lifting Bracket Assembly.
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PRODUCT SUPPORT PROGRAM FOR ADDING CAB GUARD BOSSES ON CERTAIN 320D, 324D, 325D, AND 330D EXCAVATORS
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Product Improvement Program For Replacing The Pump Coupling On Certain 385C, 385C FS, 385CL, And 385CL MH Excavators
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Product Support Program For Replacing Linkage Pin Assemblies (PT 7-8-9-10) On Certain 345C, 365C, and 385C Excavators
PRODUCT SUPPORT PROGRAM FOR REWORKING JOYSTICK VIBRATION WHEN SWING ON CERTAIN 345C EXCAVATORS
PRODUCT SUPPORT PROGRAM FROM REPLACING THE SEAT FOLLOWER ON CERTAIN 420E AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE 286-6528 AND 269-9928 MAIN PUMP SNUBBER LINES ON CERTAIN 330D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BOOM TO STICK PIN ASSEMBLY ON CERTAIN STANDARD STICK 416E, 420E, AND 430E BACKHOE LOADERS
Product Improvement Program To Inspect And Replace If Necessary The 139-8736 Engine Mount On Certain 330D And 345C Excavators