Product Support Program For Replacing Linkage Pin Assemblies (PT 7-8-9-10) On Certain 345C, 365C, and 385C Excavators
[REBE1451]
IMPLEMENTS
LINKAGE GP
Product Support Program For Replacing Linkage Pin Assemblies (PT 7-8-9-10) On Certain 345C, 365C, and 385C Excavators
REBE1451-01
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| 28Nov2006 |
| (Revised 14Nov2007) |
U-755
A-721
D-705
O-735
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING LINKAGE PIN ASSEMBLIES (PT 7-8-9-10) ON CERTAIN 345C, 365C, AND 385C EXCAVATORS |
|
| 6513 6108 | PS51249 |
|
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51249" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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| NOTE: | This Revised Service Letter replaces the 28Nov2006 Service Letter. Changes have been made to remove Parts Stock Action. |
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TERMINATION DATE |
| 30Nov2008 |
PROBLEM
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| The service life of the pin assembly may not be as long as desired on certain 345C, 365C, and 385C Excavators. A new pin assembly is available with the correct retainer material specification which allows correct weld to the pin. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 365CL | ELC00156-00157, 161-163, 165, 167-181, 184, 186-187, 189-193, 195-201, 204-207, 210-212 MCS00181, 205, 243, 293, 295, 364 MCY00185-00187, 189-191, 193-194, 196-211, 213-218, 222-225, 227-232, 235-238, 242-245 MEM00171-00172, 174-175, 177-179, 181-211, 213-219, 221-222, 224-240, 242-245, 247-250, 252-257, 259-260, 262-274 |
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| *******Group 2******* | |
| 365CL | ELC00158-00160, 164, 166, 182-183, 185, 188, 194, 202-203, 208-209, 213 MCS00178-00180, 182-191, 193-204, 206-242, 244-292, 294, 296-363, 365 MCY00188, 192, 195, 212, 219-221, 226, 233-234, 239-241 MEM00173, 176, 180, 212, 220, 223, 241, 246, 251, 258, 261 |
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| *******Group 3******* | |
| 345C | GPH00130, 134-136, 138, 140, 144-145, 154-158, 160-164, 166-167, 171-173, 175, 180-183, 186, 188-189, 196-197, 199, 204, 207-209, 213-215 |
| 345C L | LYS00133-00135, 137, 139, 141-151, 153 |
| 345CL | ELS00155-00156, 158, 166, 169-171, 173-174, 176 GCL00169, 173-174, 176, 178-180, 182-187, 189-190, 193, 196-198, 200, 202-203, 207, 209-215, 218, 221-227, 229, 232, 234-235, 239-242, 246-249, 253-258, 260, 262-266, 268-269 |
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| *******Group 4******* | |
| 345C | GPH00131-00133, 137, 139, 141-143, 146, 148-153, 159, 168-170, 174, 176-178, 185, 190-195, 198, 200-203, 205-206, 210-212 SPC00223-00228, 230-232, 235-236, 238 |
| 345C L | LYS00136, 138, 152 |
| 345CL | ELS00151-00154, 157, 159-165, 167-168, 172, 175, 177-179 FPC00101-00110, 114, 120-126, 131-134, 137, 140, 142-145 GCL00161-00168, 170-172, 175, 177, 181, 188, 191-192, 194-195, 199, 201, 204-206, 216-217, 219-220, 228, 230-231, 233, 236-238, 243-245, 250-252, 259, 261, 267 |
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| *******Group 5******* | |
| 385C | JCM00176 KBC00201-00240 KKK00123-00143 |
| 385CL | EDA00191, 194, 197-198, 200-201, 203-204, 206-207, 218-219, 222, 224-226, 228-229, 232, 234, 237, 241, 244-245, 257, 262, 264-265, 267, 270, 278-279, 283, 286, 292, 294, 300-301, 303-304, 311, 313, 315, 317, 321, 323, 326, 330, 334, 338-339, 342-343, 345, 347, 352, 356, 358-359, 366, 370, 372 KGB00275-00276, 278-282, 288-289, 292, 299, 301, 303-305, 307-308, 311 SBE00168-00203, 206-207, 209 T2E00291-00294, 298, 300-305, 307-309, 311, 313, 316-317, 319-321, 324-331, 334-336, 339-341 |
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| *******Group 6******* | |
| 385C | JCM00175 |
| 385CL | EDA00189-00190, 193, 195-196, 199, 202, 205, 208-217, 220-221, 223, 227, 230-231, 233, 236, 238-240, 242-243, 246-253, 255-256, 258, 260, 263, 266, 268-269, 271-273, 275-277, 280-281, 284-285, 288-291, 293, 295-299, 302, 305-309, 312, 314, 316, 318-320, 322, 324-325, 327-329, 332-333, 335-337, 340-341, 344, 346, 350-351, 353-355, 357, 360-365, 367-369, 371, 377 KGB00283-00284, 286-287, 290-291, 293, 296, 300, 302, 310 SBE00208 T2E00295-00297, 299, 306, 315, 318, 322-323, 332-333, 337 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 1955476 | PIN AS |
| 1 | 2122896 | PIN AS |
| 1 | 2123086 | PIN AS |
| 1 | 2185433 | PIN AS |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 2123086 | PIN AS |
| 1 | 2123088 | PIN AS |
| 1 | 2123090 | PIN AS |
| 1 | 2123092 | PIN AS |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 1 | 2123086 | PIN AS |
| 1 | 2123088 | PIN AS |
| 1 | 2123090 | PIN AS |
| 1 | 2123092 | PIN AS |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 4******* | ||
| 1 | 2357628 | PIN AS |
| 1 | 2357639 | PIN AS |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 5******* | ||
| 1 | 1955578 | PIN AS |
| 1 | 1955580 | PIN AS |
| 1 | 1955583 | PIN AS |
| 1 | 2122897 | PIN AS |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 6******* | ||
| 1 | 1955476 | PIN AS |
| 1 | 1955481 | PIN AS |
| 1 | 1955484 | PIN AS |
| 1 | 2122896 | PIN AS |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Only replace the failed pin assembly. Follow your Disassembly and Assembly Manual in order to change the pin assembly. |
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SERVICE CLAIM ALLOWANCES
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