PRODUCT SUPPORT PROGRAM FROM REPLACING THE SEAT FOLLOWER ON CERTAIN 420E AND 430E BACKHOE LOADERS Caterpillar


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PRODUCT SUPPORT PROGRAM FROM REPLACING THE SEAT FOLLOWER ON CERTAIN 420E AND 430E BACKHOE LOADERS [REBE1483]
OPERATOR STATION
SEAT GP
PRODUCT SUPPORT PROGRAM FROM REPLACING THE SEAT FOLLOWER ON CERTAIN 420E AND 430E BACKHOE LOADERS
REBE1483-00

04Dec2006


U-769
A-732
D-718

 
After Failure Only
  
  

PRODUCT SUPPORT PROGRAM FROM REPLACING THE SEAT FOLLOWER ON CERTAIN 420E AND 430E BACKHOE LOADERS

7324 7312 7321 7336
PS51255
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51255" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

31Dec2008

PROBLEM

The seat may not adjust due to the 180-5783 Seat Follower either broken or missing on deluxe seats. The follower has been redesigned for improved durability and reliability.

AFFECTED PRODUCT

Model Identification Number
420E HLS00217-00223, 236-243, 245-246, 248-251, 253-254, 256-263, 265-266, 268-275, 277-278, 280-282, 286, 289-300, 302, 304, 307-314, 316, 318, 320-323, 325-326, 328-330, 332, 334-337, 339-340, 344-346, 348-350, 352, 355-356, 358, 360-363, 365, 367-368, 370-371, 374, 376-377, 380-382, 384-385, 388, 390-391, 393-398, 400-402, 404-405, 407-409, 412-414, 416-418, 421-422, 424-430, 433-447, 450-452, 454-455, 457-458, 460, 462-463, 468, 470, 476, 482, 485, 487, 489, 491, 494-495, 497, 499, 501, 504, 506-507, 516, 520, 522-523, 525, 538-553, 556, 559, 562, 564, 571, 577-582, 584, 586, 591, 594, 597, 600, 603, 605, 608-612, 614-616, 618, 625, 627-628, 630-631, 633-637, 639, 641, 643-644, 646-648, 650-651, 654-655, 657, 660, 662, 666-671, 673-674, 676-679, 681-682, 684-687, 689-690, 692, 694-696, 699-700, 703, 706, 708-709, 712-713, 715-718, 720-721, 723-727, 729-730, 732, 734, 737-740, 742-743, 745-747, 750-751, 754, 756, 760, 764, 766-767, 769-770, 773, 775, 779-780, 782, 785, 787, 789, 791, 793-794, 797-798, 800, 802-803, 806, 810, 812, 815, 817, 821, 824-827, 829, 831-832, 835, 838-840, 842, 844, 846, 848, 850-852, 854, 858, 860-861, 863, 869, 876, 880, 882, 886, 888, 893-894, 897, 899-900, 903, 905-914, 917-918, 920-922, 924-930, 933-934, 936-938, 941, 944, 948, 951-953, 955-959, 961-963, 965-966, 968-985, 987, 993, 995-999, 1001, 1003, 1007-1010, 1012-1013, 1017, 1019-1020, 1023-1025, 1027, 1029, 1031-1032, 1036-1037, 1039-1040, 1043, 1045-1049, 1053-1054, 1057-1059, 1062-1064, 1066, 1068-1070, 1072-1073, 1080-1081, 1083-1086, 1092, 1094, 1096, 1106, 1111, 1114, 1116, 1119, 1123, 1125-1127, 1131, 1133-1134, 1137-1142, 1146, 1148, 1150-1151, 1153-1155, 1157-1158, 1160-1164, 1166, 1168-1170, 1172, 1174, 1176-1178, 1181-1184, 1187, 1189-1190, 1192-1193, 1196-1197, 1199-1201, 1204, 1206, 1208-1210, 1213-1215, 1217-1219, 1221-1226, 1231, 1233, 1236, 1238, 1240-1243, 1245-1249, 1251-1254, 1257-1258, 1260, 1263-1264, 1266, 1268-1271, 1273, 1275-1276, 1279-1280, 1282-1283, 1286, 1288, 1290, 1292, 1302-1303, 1305, 1307, 1309-1310, 1312-1314, 1317-1324, 1326-1332, 1337, 1340-1341, 1345, 1348-1349, 1351-1352, 1354-1357, 1359-1370, 1372-1375, 1377-1378, 1380-1383, 1385-1386, 1388-1417, 1419-1420, 1422-1423, 1428, 1430-1431, 1434, 1436, 1439-1440, 1448, 1451-1452, 1454-1456, 1465-1467, 1469-1470, 1472-1473, 1475-1479, 1481, 1483-1484, 1489-1490, 1492-1495, 1497-1500, 1502-1503, 1505, 1508-1509, 1511-1513, 1515, 1517-1519, 1521-1525, 1528, 1530, 1532, 1534, 1539-1540, 1542, 1544, 1546-1547, 1549, 1551, 1554-1555, 1557-1560, 1563-1565, 1567, 1569, 1571, 1573, 1575, 1579-1580, 1583-1584, 1587-1588, 1590-1591, 1593, 1595-1598, 1600, 1602, 1604-1605, 1608, 1612-1613, 1615-1616, 1619-1620, 1622, 1626-1629, 1633, 1635-1638, 1640-1643, 1645-1650, 1652-1656, 1659-1661, 1663, 1666, 1670, 1672, 1674-1677, 1679-1680, 1683-1686, 1688-1689, 1692, 1695, 1697-1701, 1703-1704, 1706-1708, 1710-1712, 1715, 1717-1718, 1724, 1726-1727, 1729-1730, 1732-1734, 1737-1739, 1741, 1744-1745, 1747, 1749-1750, 1752, 1754, 1757-1761, 1764-1765, 1769-1770, 1773-1774, 1776-1777, 1779, 1781-1783, 1785, 1792-1793, 1797, 1799-1800, 1802, 1804, 1806, 1809-1813, 1815-1821, 1823, 1825-1828, 1831, 1836, 1839, 1841, 1843, 1845, 1847, 1850, 1853, 1856, 1859, 1868-1869, 1874, 1876, 1882, 1884, 1886-1887, 1889, 1893, 1895, 1897, 1903, 1907, 1911-1912, 1914-1916, 1921, 1923, 1927, 1929-1931, 1933, 1935-1936, 1938-1941, 1944-1948, 1951-1952, 1954, 1957, 1960-1962, 1964-1966, 1968-1969, 1972-1976, 1978, 1980-1984, 1988, 1991, 1995, 1998, 2002, 2004-2007, 2009-2010, 2013-2015, 2017, 2022-2024, 2026, 2029

KMW00154-00160, 163-165, 167-186, 188-203, 205-206, 208-214, 216-217, 219-222, 224-229, 231-236, 239-242, 244-246, 248, 250-277, 279-282, 286-296, 298-302, 309, 311-312, 315-360, 363-367, 370-376, 379-392, 395-401, 403-406, 408-413, 415-417, 421-423, 426, 429-430, 432-433, 436-445, 447-449, 451-470, 472-490, 492-498, 500-538, 540-542, 544-545, 547, 549-550, 552-556, 558, 560-563, 565-567, 569-573, 575-578, 580, 582-583, 585, 587-589, 591-607, 609-610, 612-613, 615-626, 628, 630-631, 634-635, 637-638, 640-642, 644-645, 647-650, 653-660, 663-668, 670-672, 674-675, 677, 680-688, 690-691, 693, 696-698, 700-703, 705, 708-714, 716-717, 719-720, 722, 724-726, 728-735, 737-739, 741-745, 747-753, 755-763, 765-766, 768-780, 782-785, 787-795, 797, 800, 802, 805-806, 808, 810-813, 815, 817-823, 825-826, 829, 831, 834, 836-837, 839-840, 843-845, 847-851, 853-854, 856-859, 861-864, 866-868, 870-872
430E DDT00223-00225, 227-230, 232-236, 238-241, 243-247, 249-271, 273, 275-286, 288-293, 295-308, 310-312, 315-316, 318-339, 341-359, 361, 363-369, 371-374

EAT00234-00236, 238, 240, 242, 245-246, 248-254, 256, 259-261, 263, 272-281, 283-285, 287-289, 291-292, 294-304, 306-310, 312-313, 316-319, 327, 329, 331, 334-335, 337-338, 341-343, 345-346, 348-351, 353, 355-356, 358, 360, 362-365, 367-369, 371-372, 376, 379, 381, 385-389, 391-392, 394-395, 398-404, 407-408, 410, 412, 414, 419, 421-439, 441-444, 446-456, 458-459, 461-464, 466-468, 471-473, 475-477, 479-480, 485-488, 490, 492, 494, 498-502, 505-509, 511-514, 516-517, 519, 523-524

PARTS NEEDED

Qty

Part Number Description
1 1805783 FOLLOWER

ACTION REQUIRED

Replace the seat follower with a seat follower of the same part number.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-1250 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 5.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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