PRODUCT SUPPORT PROGRAM FOR REPLACING THE MUFFLER CLAMP THAT MAY CRACK ON CERTAIN 345CL, 365CL, 365CL FS, 365CL MH, 385C, 385C FS, 385CL, AND 385CL MH EXCAVATORS
[REBE1560]
AIR INLET AND EXHAUST SYSTEM
MUFFLER GP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE MUFFLER CLAMP THAT MAY CRACK ON CERTAIN 345CL, 365CL, 365CL FS, 365CL MH, 385C, 385C FS, 385CL, AND 385CL MH EXCAVATORS
REBE1560-00
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| 30Apr2007 |
U-157
A-128
D-131
O-141
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE MUFFLER CLAMP THAT MAY CRACK ON CERTAIN 345CL, 365CL, 365CL FS, 365CL MH, 385C, 385C FS, 385CL, AND 385CL MH EXCAVATORS |
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| 1062 | PS51288 |
|
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51288" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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TERMINATION DATE |
| 30Apr2009 |
PROBLEM
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| The 255-2968 Clamp Assembly for the muffler used on certain 345CL, 365CL, 365CL FS, 365CL MH, 385C, 385C FS, 385CL and 385CL MH may be cracked and fractured, resulting in abnormal noise and/or power loss. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 345C | BWY00102-00181 DHP00248-00448, 452, 459 ESD00168-00195 GPH00130-00311 PJW00350-01259 SPC00221-00253 TBA00133-00319, 321-322 TDG00250-00296 WDE00142-00157 |
| 345C (OEM) | B6N00103, 113-116 |
| 345C L | LYS00133-00172 |
| 345C L-VG (OEM) | NRF00100-00104 |
| 345C MH FCR | M2R00151-00195 |
| 345C MH HCR | D3S00171-00174 |
| 345CL | ELS00151-00179 FPC00101-00145 GCL00161-00273 TAJ00210-00262 |
| 365C L (OEM) | GSZ00101-00103, 123 |
| 365CL | ELC00156-00260 FEN00137 MCS00178-00191, 193-423 MCY00185-00322, 324 MEM00171-00274 |
| 365CL FS | PAR00250-00264 |
| 365CL MH | GWC00226-00228 |
| 385C | JCM00175-00177 KBC00201-00240 KKK00123-00159 MNZ00152-00153 |
| 385C FS | EAM00264-00277 MMA00245-00253 T2F00181-00188 |
| 385C OEM | MSF00101-00102, 104, 106-107 |
| 385CL | EDA00189-00419 KGB00275-00349 SBE00168-00232 T2E00291-00341 |
| 385CL MH | WAW00211-00217 |
| CIPI | 0EM01312-01313, 1397, 1404, 1417, 1479, 1539, 1541, 1674-1677, 1682, 1795-1798, 1839, 1855, 1887, 1891-1892, 1960-1961, 1972-1973 |
| W345C MH | R5K00165-00168 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 2892492 | CLAMP-MUFFLER |
ACTION REQUIRED
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| If the 255-2968 Clamp Assembly has cracked and fractured, replace the clamp assembly with a new 289-2492 Clamp Assembly. Refer to the attached Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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0-24 mo |
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25-48 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| Allow the engine and components to cool before any maintenance is performed. Touching an engine or components before cool can cause personal injury. |
| 1. Remove the 255-2968 Clamp Assembly. |
|
| Image1.2.1 |
| 2. Install the replacement 289-2492 Clamp Assembly. |
|
| Image1.3.1 |
| Note: The 289-2492 Clamp Assembly must be installed with its larger diameter side towards the muffler and smaller diameter side towards the exhaust tube. With the shouldered portions of the clamp and pipes in alignment, tighten the mounting bolts to a torque of 68 +/- 12N-m. |
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