PRODUCT SUPPORT PROGRAM FOR REPAIRING THE SINGLE TILT LOADER LIFT ARM ON CERTAIN 416D, 420D, 424D AND 428D BACKHOE LOADERS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPAIRING THE SINGLE TILT LOADER LIFT ARM ON CERTAIN 416D, 420D, 424D AND 428D BACKHOE LOADERS [REBE1618]
REBE1618-00

26Jan2007


U-40
A-34
D-31
O-37

 
After Failure Only
  
  

PRODUCT SUPPORT PROGRAM FOR REPAIRING THE SINGLE TILT LOADER LIFT ARM ON CERTAIN 416D, 420D, 424D AND 428D BACKHOE LOADERS

6118
PS51265
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51265" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

31Jan2008

PROBLEM

The existing Single Tilt Loader Lift Arm can fail at the A-pin boss or torque tube welds, on certain 416D, 420D, 424D and 428D Backhoe Loaders.

AFFECTED PRODUCT

Model Identification Number
416D  BGJ00574-00653, 1050-1315
420D  BKC00508-00509, 920-922
424D BGP00995-01612

BKR00563-00568

CJZ00270-00292

RXA00200-02672
428D BLL00675-00712

MBM00230-00328

PARTS NEEDED

No parts needed for this program

ACTION REQUIRED

Inspect the area around the A-pin bosses and the torque tube for weld failures. If a weld failure is found and the cracks have not entered the base metal, remove the existing weld and apply a new weld to the area. If the crack has entered the base metal, the lift arm must be replaced.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-3000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
3001-6000 hrs,
37-48 mo 
33.3%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 9.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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