PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF GET PINS, ADAPTERS, AND TIPS ON CERTAIN 303CCR, 303.5CCR, 304CCR, 305CCR MINI-HYDRAULIC EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF GET PINS, ADAPTERS, AND TIPS ON CERTAIN 303CCR, 303.5CCR, 304CCR, 305CCR MINI-HYDRAULIC EXCAVATORS [REBE1692]

WORK TOOLS

BUCKET GP

PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF GET PINS, ADAPTERS, AND TIPS ON CERTAIN 303CCR, 303.5CCR, 304CCR, 305CCR MINI-HYDRAULIC EXCAVATORS

REBE1692-01

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21Feb2007

(Revised 08May2007)

N02P

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Before/After (Limited distribution) Parts stock action needed	PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF GET PINS, ADAPTERS, AND TIPS ON CERTAIN 303CCR, 303.5CCR, 304CCR, 305CCR MINI-HYDRAULIC EXCAVATORS
6822 6523 6805 6803 6101 6800		PS42349

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42349" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

Although this Program is to be administered as described above on the Affected Product, parts should be removed form parts stock as soon as possible.

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NOTE:	The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

NOTE:	This Revised Service Letter replaces the February 21, 2007 Service Letter. Changes have been made to add Dealer Part Stock.

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TERMINATION DATE

28Feb2009

PROBLEM

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The VRS50 retention system is not adequate in certain applications. The parts affected include pins, adapters, and tips. The VRS50 system is being replaced with the J200 style retention system.

AFFECTED PRODUCT

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Model	Identification Number
303.5CCR	DMY00139-00140, 156-159, 170, 172-174, 408-409, 411-412, 468, 857
303CCR	BXT00227, 389-392, 396, 934, 1063, 1066, 1068
304CCR	FPK00213, 215-218, 330-331, 333, 355, 357-358, 706-708, 711-712, 1173, 1305
305CCR	HWJ00247, 249-252, 287, 289-290, 415, 435, 478-479, 912, 1027-1028, 1159, 1164, 1166, 1333

PARTS NEEDED

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Qty	Part Number	Description
5	1U3202	TIP-LONG
5	8E6208	PIN-G.E.T.
5	8E6209	RETAINER AS
5	1193205	ADAPTER

ACTION REQUIRED

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****Parts Stock ****

Rework buckets in inventory according to this service letter.

****Affected Product****

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*** NOTE: ACTUAL REPAIR PART QUANTITIES DEPEND ON BUCKET SIZE AND CAN RANGE FROM 3-6 TIPS PER BUCKET.***

For problematic buckets in the field, replace VRS50 GET system with J200 system. AVSpare suggests that all adapters, pins, and tips be replaced at the same time. Refer to Special Instruction REHS3349 "Procedure to Convert from a VRS50 to a J200 Ground Engagement Tool (GET) Adapter System".

Include the bucket unique ID (serial) number and how many pins/adapters were reworked in the story of the claim. Itemize transportation costs in the story of the claim.

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SERVICE CLAIM ALLOWANCES

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****Parts Stock****

Submit one claim for all buckets that are reworked in Dealer Parts Stock.

****Affected Product****

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-1000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
1001-2000 hrs, 25-36 mo	33.3%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 1.1-hour job
NOTE: The labor allowance is 1.1 hours average per adapter replacement. NOTE: This is a maximum 6.6 hour job for each bucket reworked. NOTE: Cost for transporting bucket(s) to/from weld shop is allowed at 100%. NOTE: Multiple repairs and transportation costs can be listed in one claim (itemized) in accordance to this note.

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