PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE TOPS CANOPY ON CERTAIN 304 CR AND 305 CR MINI HYDRAULIC EXCAVATORS
[REBE1759]
OPERATOR STATION
CAB GP
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE TOPS CANOPY ON CERTAIN 304 CR AND 305 CR MINI HYDRAULIC EXCAVATORS
REBE1759-02
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| 23May2007 |
| (Revised 01Nov2007) |
U-207
A-169
D-176
O-192
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| Safety Parts stock action needed | PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE TOPS CANOPY ON CERTAIN 304 CR AND 305 CR MINI HYDRAULIC EXCAVATORS |
|
| 7302 7323 | PI10599 |
|
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| NOTE: | This Program must be administered as soon as possible.
When reporting the repair, use "PI10599" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim
Description Code and "T" as the SIMS Description Code.
|
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| NOTE: | This Revised Service Letter replaces the 23May2007 (Revised 07Jun2007) Service Letter. Changes have been made to the Parts Needed, Action Required, and the Service Claim Allowances. |
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PROBLEM
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| The TOPS canopy needs to be inspected on certain 304 CR and 305 CR Mini Hydraulic Excavators. The existing TOPS canopy can crack in certain locations. This can impair the structural strength of the TOPS canopy. A cracked TOPS canopy can result in personal injury or death in the event of a tip over incident. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 304 | NAD00154, 158, 177-189, 191-193, 200-201, 213-215, 232, 235-236, 238-241, 250-251, 266-267, 270-271, 277, 286, 289-290, 292-293, 305-306, 320-331, 337, 356-358, 371-372, 377-378, 384-385, 398-400, 408-414, 425-428, 440-441, 443-444, 453-454, 460-461, 470-471, 484, 487-491, 499-503, 509, 530-531, 537-538, 544-547, 551-554, 558, 568-572, 578-579, 587-588, 595, 597-599, 602, 608-610, 616-617, 620-626, 629-631, 636-638, 646-649, 653-654, 656, 661-663, 668, 670-671, 680, 683-688, 691-695, 699, 702-704, 709, 711, 718-719, 727, 731, 738-740, 742-743, 746, 752-753, 760, 764-767, 773-774, 777, 781, 783-784, 794-799, 803-805, 809-811, 847-850, 852, 855, 862-864, 885-887, 893, 897-898, 901, 913-915, 923-925, 927-928, 937-940, 942-943, 949, 954, 958, 964-965, 967-970, 975-978, 982-985, 987, 994, 1001-1005, 1008, 1014-1017, 1020-1022, 1041-1044, 1051-1056, 1061-1063, 1069-1075, 1077-1083, 1086-1087, 1093-1094, 1101-1102, 1105-1109, 1122, 1124, 1129-1130, 1140-1141, 1143-1149, 1152-1162, 1164-1166, 1172-1175, 1177-1179, 1181, 1185, 1197-1199, 1204-1216, 1227, 1231, 1235-1238, 1243, 1250-1251, 1259-1260, 1266-1267, 1271-1272, 1275-1276, 1280-1281, 1285-1286, 1289-1290, 1292-1293, 1310-1311, 1315-1316, 1321, 1328, 1344-1346, 1353-1355, 1360, 1365-1366, 1369-1370, 1374-1377, 1380-1381, 1388-1389, 1392, 1396-1398, 1400-1401, 1408, 1412, 1431, 1435-1437, 1447, 1455-1456, 1464-1468, 1474-1476, 1480-1481, 1486-1490, 1496-1499, 1504, 1508, 1511-1513, 1519-1520, 1525-1528, 1533, 1535, 1540-1542, 1546, 1550, 1554-1555, 1558-1559, 1565-1569, 1574, 1580-1582, 1584-1586, 1591, 1593-1596, 1606, 1609-1611, 1619, 1622-1624, 1630, 1634-1636, 1645-1647, 1652-1656, 1659-1663, 1669-1670, 1677-1678, 1681-1684, 1688, 1697, 1703, 1708, 1713-1714, 1721-1722, 1731, 1733, 1738-1741, 1746-1748, 1751, 1756-1757, 1773-1775, 1779, 1781-1782, 1786, 1793-1796, 1798-1800, 1804-1805, 1809-1810, 1817-1818, 1825-1828, 1835-1836, 1840, 1849-1851, 1860-1863, 1869, 1874, 1879-1881, 1885-1888, 1894-1896, 1899-1901, 1905-1907, 1910-1912, 1917-1919, 1924-1925, 1931-1933, 1938-1939, 1944-1945, 1949-1950, 1957-1958, 1967, 1969, 1973, 1978-1980, 1987-1990, 1994, 1997-1998, 2002-2003, 2011-2013, 2019-2020, 2029-2030, 2038-2040, 2045-2046, 2051, 2059-2061, 2067-2069, 2078-2079, 2086-2087, 2096-2098, 2103-2105, 2112-2113, 2116-2117, 2119-2121, 2128-2130, 2135, 2139, 2144-2146, 2152-2153, 2159-2164, 2172-2175, 2181-2182, 2184, 2187-2192, 2195-2197, 2206-2207, 2211-2220, 2222, 2224-2226, 2228-2229, 2236-2241, 2244, 2249-2251, 2257-2258, 2269-2270, 2275-2281, 2283-2286, 2291, 2297-2299, 2306, 2308-2314, 2316-2318, 2327-2329, 2348, 2350, 2354, 2362-2366, 2368-2373, 2376-2381, 2386-2388, 2393-2397, 2400, 2421-2425, 2427-2428, 2432, 2434-2437, 2442-2448, 2469-2470, 2478-2479, 2486-2490, 2496-2500, 2507-2508, 2514-2516, 2521-2523, 2529, 2531-2533, 2538, 2545, 2548-2550, 2554-2557, 2562-2567, 2572-2575, 2580-2582, 2589-2590, 2593, 2600-2604, 2609-2615, 2625-2628, 2635-2637, 2643-2648, 2652-2653, 2657-2661, 2664-2665, 2673, 2675-2676, 2680-2682, 2691-2696, 2701-2710, 2714-2716, 2732-2733, 2738-2739, 2742-2745, 2747, 2749-2751, 2768-2770, 2774-2777, 2783, 2788, 2792-2793, 2805, 2810-2813, 2820-2822, 2831, 2838-2841, 2846, 2848-2851, 2855-2859, 2867-2868, 2870-2871, 2878, 2880-2881, 2884-2886, 2894-2896, 2902-2904, 2914-2916, 2924-2927, 2933-2934, 2941-2945, 2955, 2957-2959, 2965-2969, 2975-2980, 2986-2990, 2995-2999, 3005-3008, 3012, 3019-3021, 3030, 3033-3035, 3040-3041, 3051-3053, 3061-3066, 3073-3077, 3084-3085, 3087, 3094-3095, 3114-3116, 3124-3125, 3132-3134, 3138, 3141, 3147-3149, 3155-3157, 3166-3167, 3173, 3179-3181, 3188-3189, 3197-3200, 3206-3207, 3217-3219, 3227-3230, 3243, 3245, 3258-3259, 3285-3286, 3300-3302, 3316-3318, 3329-3330, 3344-3346, 3355-3358, 3364, 3369-3372, 3382-3384, 3389-3391, 3393-3394, 3407-3409, 3426-3427, 3447-3448, 3461-3462, 3471, 3478-3479, 3493-3494, 3506, 3514-3515, 3522-3523, 3533-3535, 3543-3545, 3551-3554, 3562-3563, 3567-3569, 3580-3581, 3590-3591, 3600-3602, 3612-3613, 3621-3623, 3626-3629, 3637-3639, 3645-3648, 3655-3657, 3665-3666, 3668-3669, 3680-3683, 3691-3693, 3705-3707, 3722-3723, 3728-3729, 3732, 3738-3741, 3744-3748, 3752, 3756-3757, 3763-3767, 3772-3776, 3787-3788, 3793, 3800, 3803-3804, 3813-3816, 3823-3825, 3835, 3846-3847, 3859-3860, 3867-3868, 3873, 3884-3885, 3891-3893, 3895, 3899-3902, 3908-3909, 3917-3921, 3927-3930, 3934-3938, 3943-3946, 3951-3955, 3959, 3961-3966, 3973-3978, 3984-3987, 3994-3999, 4006-4009, 4016-4019, 4031-4033, 4036, 4039-4041, 4045-4047, 4053-4055, 4060-4062, 4065-4066, 4070-4072, 4074, 4080-4083, 4089-4092, 4099-4103, 4112-4114, 4120-4122, 4126-4128, 4133-4135, 4142-4145, 4151-4154, 4158-4160, 4164-4166, 4171-4173, 4178-4182, 4187-4190, 4197, 4204-4207, 4214-4216, 4224-4228, 4239-4242, 4254-4257, 4264-4268, 4277-4281, 4290-4293, 4304-4308, 4320-4324, 4332-4336, 4342-4345, 4355-4356, 4363-4366, 4374-4378, 4387-4389, 4391-4394, 4399, 4401-4404, 4411-4414, 4421, 4425-4426, 4436-4441, 4450-4451, 4453, 4460-4464, 4473-4477, 4481-4482, 4486, 4488 |
| 305 | DGT00199-00202, 204-205, 209-211, 215, 217, 248, 262-263, 265-266, 269, 274-275, 285-286, 299-300, 346-347, 374, 379-381, 383-384, 393-394, 397-398, 400-402, 407-409, 417-418, 424-425, 427, 438-439, 449, 458-460, 465-466, 471-472, 481, 483-484, 490-493, 504-505, 510, 519, 527-529, 545-546, 551-553, 557-558, 564-566, 573-575, 579-580, 584-585, 594-595, 602, 608-609, 617, 621-622, 625-626, 644-645, 651-653, 660, 664, 668-669, 698-699, 702-703, 714-716, 723-726, 735, 737, 740, 749, 752-753, 780, 788, 793, 800-801, 811-812, 820-823, 829-833, 835, 837-839, 847-848, 855, 857-863, 875, 879-883, 894, 896-899, 908, 914, 930-934, 937, 957, 959-962, 964, 967, 972-973, 980, 994-996, 1012-1013, 1024-1025, 1027, 1030, 1034-1037, 1044-1049, 1059-1063, 1071-1074, 1078, 1086-1088, 1098, 1103, 1110-1111, 1114-1115, 1120-1121, 1123-1125, 1131, 1137-1140, 1144-1146, 1150, 1157-1158, 1165-1166, 1177, 1183-1184, 1189-1190, 1200, 1205, 1213-1214, 1217-1219, 1224-1226, 1230-1231, 1288-1291, 1300-1301, 1310-1311, 1319, 1334-1335, 1347, 1368, 1398, 1404-1406, 1414-1417, 1426-1428, 1480-1481, 1485-1486, 1492-1493, 1499, 1505, 1512, 1517, 1523, 1529, 1536-1537, 1546-1547, 1556-1559, 1569, 1571, 1581-1582, 1596-1597, 1608-1609, 1617-1618, 1637, 1651, 1662, 1672-1673, 1687, 1712, 1721-1722, 1734-1735, 1744, 1754-1756, 1775-1776, 1788-1789, 1795-1797, 1804-1806, 1812-1814, 1818, 1824-1825, 1831-1833, 1839-1841, 1849-1850, 1853, 1863, 1867, 1875-1876, 1881-1883, 1887-1889, 1894-1895, 1901-1903, 1907-1909, 1914-1916, 1921-1922, 1930-1932, 1940-1941, 1947-1948, 1957-1959, 1966, 1970, 1981-1983, 1987, 1994-1996, 2009, 2019-2020, 2025-2028, 2038-2039, 2048, 2073-2074, 2086-2087, 2099-2100, 2105, 2119, 2131-2132, 2147-2148, 2164-2165, 2175-2177, 2188, 2236 DSA00141-00142, 145-160, 162-164, 180-181, 184, 187, 190, 205-206, 212-213, 224-225, 228, 231, 233, 249-250, 252-253, 256-257, 267, 269, 272, 276-279, 283, 285-287, 290-291, 300, 308-309, 316-321, 328-333, 337, 339, 341, 350-351, 357-359, 366, 368, 381-382, 385, 392, 399, 408-409, 426-427, 436, 439-440, 460, 471, 480, 498-499, 510, 513, 516, 518-519, 526-529, 531, 535-536, 556-559, 561-562, 565, 575-576, 580-581, 583, 590-591, 600-607, 611, 621, 629-632, 648-649, 676, 682, 696-697, 699-700, 709-713, 715-717, 721, 724-725, 732-733, 737, 742-743, 759-761, 767, 777, 779, 782, 785, 790, 808-809, 811-814, 818-819, 821, 838-840, 847-849, 861-863, 871-873, 890-891, 893, 899, 909-910, 924, 926, 930-931, 938, 943, 945, 952-955, 961, 964, 973-974, 979-980, 996, 1001-1003, 1010, 1027, 1029-1030, 1032-1033, 1046-1048, 1062, 1073-1074, 1076, 1081-1085, 1099, 1106-1112, 1117-1118, 1137-1138, 1140, 1145, 1158, 1160, 1175, 1182-1183 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 0995307 | GROMMET |
| 1 | 1853986 | SEALANT-SILICONE |
| 1 | 3065802 | KIT AR-CANOPY |
ACTION REQUIRED
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Remove all 211-2940 TOPS canopies from dealer parts stock. |
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| Inspect the TOPS canopy. Use the inspection procedure that is described in Special Instruction, REHS3353. If the TOPS canopy is not cracked, or if cracks have not extended into the posts, rework the TOPS canopy by welding gussets to the structure. Use the procedure that is described in Special Instruction, REHS3353. If cracks have extended into the posts, install a new TOPS canopy. If you need to install a new TOPS canopy, the additional parts that are listed in REHS3353 are also required. If you are not sure if the TOPS canopy is repairable, contact your local AVSpare Dealer TC and they will contact a AVSpare product analyst for advice. |
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OWNER NOTIFIAVSION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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|
Submit one claim for all parts removed from dealer parts stock. |
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| NOTE: This is a 4.0-hour job | |||||
| This is a 4 hour job to inspect and rework the TOPS canopy. If the TOPS canopy is replaced, claim the cost of the new canopy and the cost of the additional parts listed in REHS3353. Claim 1.5 hours of labour. Always rework the TOPS canopy if the cracks have not progressed into the posts. This service letter DOES NOT ALLOW FOR REPLACING TOPS CANOPIES THAT CAN BE REWORKED. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 SAFETY - Product Improvement Program For Reworking the TOPS Canopy on Certain 304 CR and 305 CR Mini Hydraulic Excavators MODELS INVOLVED - 304 CR and 305 CR Mini Hydraulic Excavators Dear AVSpare Product Owner: The TOPS canopy needs to be reworked on the products listed below. The existing TOPS canopy can crack. A cracked TOPS canopy can result in personal injury or death in the event of a tip over incident. You will not be charged for the service performed. Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 23May2007 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction. AVSpare Inc. Identification #(s) Attached to 23May2007 Service Letter |
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