PRODUCT SUPPORT PROGRAM FOR REPLACING THE CYLINDER GROUP ON CERTAIN G315B AND VRG25/2 DEMOLITION AND SORTING GRAPPLES Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING THE CYLINDER GROUP ON CERTAIN G315B AND VRG25/2 DEMOLITION AND SORTING GRAPPLES [REBE1761]
HYDRAULIC SYSTEM
CYLINDER GP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CYLINDER GROUP ON CERTAIN G315B AND VRG25/2 DEMOLITION AND SORTING GRAPPLES
REBE1761-00

18May2007


U-192
O-177

 
After Failure Only
  
 Parts stock action needed 

PRODUCT SUPPORT PROGRAM FOR REPLACING THE CYLINDER GROUP ON CERTAIN G315B AND VRG25/2 DEMOLITION AND SORTING GRAPPLES

7755 5362
PS51296
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51296" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

31May2008

PROBLEM

The existing Cylinder Group can fail on certain G315B and VRG25/2 demolition and sorting grapples, due to piston/ rod assembly failure.
The piston/rod assembly can fail due to the locking device (setscrew with synthetic plug) coming loose, causing the piston to come loose from the rod.

The results of this failure is that the Cylinder Group no longer functions correctly. Replacement is required.

AFFECTED PRODUCT

Model Identification Number
G315B AFZ00483-00549, 551-557, 559-575, 577-592

G7Z00234-00242, 244-251, 253-268
VRG-25/2 CZD00320-00351, 353-391, 393-441, 450-455, 457-459, 461-465

G9A00299-00315, 319-338, 344-366

PARTS NEEDED

Qty

Part Number Description
1 3036525 CYLINDER GROUP

ACTION REQUIRED

****Parts Stock ****

Remove all 224-0188 from dealer parts stock with identification code on tube (mm/YY/G.T.):
08/06/G.T. or lower

 
 
****Affected Product****
Replace Cylinder GRoup 224-0188 with Cylinder GP 303-6525.
Refer to Service Manual RENR4468 (AVSpare brand) or Service Manual RENR4482 (Verachtert brand) for Cylinder Group replacement instructions.

SERVICE CLAIM ALLOWANCES

****Parts Stock****

Submit one claim for all parts removed from dealer parts stock.

 
 
****Affected Product****
Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-99999 hrs 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 4.0-hour job



PARTS DISPOSITION

****Parts Stock****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

****Affected Product****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Information System:

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