PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HYDRAULIC ROTATOR ON CERTAIN GSH15 GRAPPLES
[REBE1771]
HYDRAULIC SYSTEM
ROTATOR GP
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HYDRAULIC ROTATOR ON CERTAIN GSH15 GRAPPLES
REBE1771-01
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| 11May2007 |
| (Revised 25May2007) |
U-183
A-150
D-158
O-169
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HYDRAULIC ROTATOR ON CERTAIN GSH15 GRAPPLES |
|
| 7751 6326 | PI31256 |
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31256" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31256" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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| NOTE: | This Revised Service Letter replaces the May 11th, 2007 GSH15 Service Letter. Changes have been made to the Link GP reference chart within the Action Required. Incorrect link partnumbers have been replaced. |
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COMPLETION DATE |
TERMINATION DATE |
| 30Nov2007 | 31May2008 |
PROBLEM
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| Random failure of the GSH15 orange peel grapple rotator occurs within a limited number of operating hours. The result of the failure is a total loss of the rotator. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| GSH15 | HGA00100, 102-108, 139, 26000, 30600, 30800, 31200 HGB00101-00103, 105-116, 13900, 14100, 14200, 15000, 15200, 15400, 15700, 16300, 19042 HGK00100-00102, 107-108, 111, 113, 115-147, 149-165, 17500 |
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| *******Group 2******* | |
| GSH15 | HGN00100, 102-104, 106-123, 128-142 |
| GSH15B | H1J00123, 125-130, 132-137 |
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| *******Group 3******* | |
| GSH15 | HGL00100-00102, 104, 106-109, 111-113 |
| GSH15B | H1G00123, 125-131 |
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| *******Group 4******* | |
| GSH15 | HGM00102-00117, 120-130, 132-142, 144-174, 176-186, 188-194 |
| GSH15B | H1H00123-00134, 136-146, 148-172, 174-202, 204-230, 232, 234 |
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| *******Group 5******* | |
| GSH15A | H2X00125-00127, 130 |
| GSH15B | H1F00123-00128, 130, 134, 141 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 2947164 | ROTATOR GP-MOD |
| *******Group 2******* | ||
| 1 | 2947165 | ROTATOR GP-MOD |
| *******Group 3******* | ||
| 1 | 2947164 | ROTATOR GP-MOD |
| *******Group 4******* | ||
| 1 | 2947165 | ROTATOR GP-MOD |
| *******Group 5******* | ||
| 1 | 2947164 | ROTATOR GP-MOD |
ACTION REQUIRED
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| NOTE: Post a copy of the attached Owner Notification Letter at the Dealer Parts Counter as notification of this issue to the unknown owners of the affected products. Replace 215-6690 or 252-9012 rotator with 294-7164 (4 shell configuration) or 294-7165 (5 shell configuration) Rotator Modification GP. Ordering of a new Link GP is required as current Link GP does not fit the Rotator Modification GP. Please use enclosed chart to select Link GP needed. ORDERING INSTRUCTIONS (EAME TERITITORY ONLY) Please use the WT-HEX pricelist to configure your order. Use enclosed overview to select the correct Link GP to complete your order. Please provide Service Letter Program number (PI-number) in the ordering NOTES section. To order a Link GP without a part number known, use order configuration as mentioned below and please provide again Service Letter Program number, Grapple size and excavator details in the ordering NOTES section. (0G-0007 is a replacement for 000-0000) 0G-6868 HYDRAULIC EXCAVATOR WORKTOOLS 0G-0007 CWTS CUSTOM PRODUCT ACC QUOTE 03-3192 PACK, FOR TRUCK FOR ATTACHMENTS Customer grapple should not be disassembled unless both Rotator Modification GP and replacement Link GP are available at dealer site. Refer to special instructions REHS3176 (AVSpare brand) or REHS3320 (Verachtert brand) for replacement instructions. Order new media (OMM & PM) when replacement is completed. A complete list with media numbers is provided. Choose the correct media numbers according to the prefix of the grapple. |
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OWNER NOTIFIAVSION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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