PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 270-9726 DOOR GROUP AND 271-0040 SUPPORT ASSEMBLY ON CERTAIN 328D CR EXCAVATORS
[REBE1777]
FRAME AND BODY
DOOR GP
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 270-9726 DOOR GROUP AND 271-0040 SUPPORT ASSEMBLY ON CERTAIN 328D CR EXCAVATORS
REBE1777-00
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| 22May2007 |
U-205
O-190
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 270-9726 DOOR GROUP AND 271-0040 SUPPORT ASSEMBLY ON CERTAIN 328D CR EXCAVATORS |
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| 7251 | PI31264 |
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31264" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31264" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 30Nov2007 | 31May2008 |
PROBLEM
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| The 270-9726 Door Group and the 271-0040 Support Assembly need to be replaced on certain 328D CR Excavators. The existing 270-9726 Door Group can fail due to the door not staying closed when moving. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 328D | GTN00105-00161, 163-170, 172-175, 177 MKR00173-00182, 184, 186-190 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3077795 | SUPPORT AS |
| 1 | 3077796 | DOOR GP |
ACTION REQUIRED
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| Replace the 270-9726 Door Group and the 271-0040 Support Assembly with a new 307-7796 Door Group and 307-7795 Support Assembly. |
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OWNER NOTIFIAVSION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 3.0-hour job | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - Product Improvement Program For Replacing The 270-9726 Door Group And 271-0040 Support Assembly MODELS INVOLVED - 328D CR Excavators Dear AVSpare Product Owner: The 270-9726 Door Group and the 271-0040 Support Assembly need to be replaced on the products listed below. The existing door assembly can fail due to the door not staying closed when moving. You will not be charged for the service performed. Please refer the dealer to their Service Letter dated 22May2007 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. AVSpare Inc. Identification #(s) Attached to 22May2007 Service Letter |
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| 1). Remove 270-9726 Door Group by loosening the bolts. (Refer Image 1.1.1) Remove (f) 4I-1205 Bumper, (e) 4I-8019 Support, (C) 271-0054 Striker and (f) 4I-1205 Bumper. Remove (b) 271-0040 Support Assembly. Remove (d) 273-7850 Support Assembly 1 and (a) 270-9726 Door Group. (Two tone color type door). Refer to images 3 and 4. 2). Reuse (f) 4I-1205 Bumper, (e) 4I-8019 Support, (C) 271-0054 Striker, (f) 4I-1205 Bumper and (d) 273-7850 Support Assembly 1. |
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| Image1.1.1 |
| Image 1.1.1 Remove former Door Assembly. 3). Install new 307-7795 Support Assembly. (Refer image 1.2.1 and 1.2.2) Connect (f) 4I-1205 Bumper, (e) 4I-8019 Support, (C) 271-0054 Striker and (f) 4I-1205 Bumper with a torque shown at image 4. 4). Connect (d) 273-7850 Support Assembly 1 with a torque shown at image 4 to new 307-7796 Door Group and install new 307-7796 Door Group. |
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| Image1.2.1 |
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| Image1.2.2 |
| Image 1.2.1 Install new door assembly. Image 1.2.2 Tightening torque value for each part. 5). Need to adjust the value to hang door latch. a. Refer to image 1.3.1 for method to confirm hanging value. b. Adjust hanging value for door latch based on image 1.3.2. 6). Adjust door with fine controlling by using bumper based on image 1.3.1. |
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| Image1.3.1 |
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| Image1.3.2 |
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| Image1.3.3 |
| Image 1.3.1 Hanging value of door latch Image 1.3.2 Hanging value of door latch (Detail) Image 1.3.3 Adjust door |
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