PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE FLEXCOUPLING MOUNTING BOLTS ON CERTAIN M313C, M315C, M316C, M318C, M322C, M315D, M316D, M318D, & M322D WHEELED EXCAVATORS Caterpillar


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PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE FLEXCOUPLING MOUNTING BOLTS ON CERTAIN M313C, M315C, M316C, M318C, M322C, M315D, M316D, M318D, & M322D WHEELED EXCAVATORS [REBE1999]
HYDRAULIC SYSTEM
COUPLING GP
PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE FLEXCOUPLING MOUNTING BOLTS ON CERTAIN M313C, M315C, M316C, M318C, M322C, M315D, M316D, M318D, & M322D WHEELED EXCAVATORS
REBE1999-00

22May2007


U-201
O-186
A-165

 
Priority
  
  

PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE FLEXCOUPLING MOUNTING BOLTS ON CERTAIN M313C, M315C, M316C, M318C, M322C, M315D, M316D, M318D, & M322D WHEELED EXCAVATORS

3252
PI31261
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31261" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31261" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


COMPLETION DATE

TERMINATION DATE

30Nov2007 31May2008

PROBLEM

The existing bolts that retain the flexcoupling can become loose and break on certain M313C, M315C, M316C, M318C, M322C, M315D, M316D, M318D, and M322D wheeled excavators. If the existing 7X-3174 bolt breaks it will cause the coupling to fail, and no hydraulic function from the main pump will work.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
M315C  H2B00355-00376
M315D  W5M00139-00140
M316C  H2C00448-00474
M318C H2D00520, 554-569

H2F00211-00216
M322C H2E00355-00359

H2G00346-00350
*******Group  2*******
M316D  W6A00323, 326, 331-332, 342-343, 350, 353-358, 361-362
M318D  W8P00210-00211, 245, 252-253, 263, 278, 287-288, 290-295, 297-298, 300
M322D  W2S00123, 132, 142-144
*******Group  3*******
M313C  H2A00454-00468

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
8 7X3174 BOLT
*******Group 2*******
8 7X3174 BOLT
*******Group 3*******
8 7X3174 BOLT

ACTION REQUIRED

1. Release the hydraulic pressure from the hydraulic system.

2. M313C, M316C, & M316D: Remove the hydraulic fan pump from the swing pump to have enough room to remove the main pump. Follow the instructions in the Disassembly & Assembly for your model.

3. M300D-Series Models: Loosen the bolts holding the exhaust tube to the turbo and remove the muffler and muffler bracket from the machine.

4. Loosen the bolts holding the main hydraulic pump to the engine and push the pump toward the counterweight to gain access to the flex coupling (Image 1). Follow the instructions in the Disassembly & Assembly for your model.

5. Remove each of the bolts holding the coupling to the flywheel, add thread lock (Cat Thread Lock, ref 9S-3263 / 185-3996 or Loctite 242 or 243), insert the new bolt and tighten to a torque of 47 +/- 5 Nm. Use the torque sequence in the Disassembly & Assembly if you choose to remove all the bolts at the same time.

6. Follow the instruction in the Disassembly & Assembly manual for your machine to reassemble the main pump and fan pump (if necessary) to the engine.

7. Check for leaks after restarting the engine and operating the machine at an operating temperature (> 45C).
Image1

OWNER NOTIFIAVSION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 6.0-hour job for Group 1

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 6.0-hour job for Group 2

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
100%
100%
0%
0%
0%
0%

 NOTE: This is a 6.0-hour job for Group 3


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT SUPPORT PROGRAM FOR TIGHTENING THE FLEXCOUPLING MOUNTING BOLTS ON CERTAIN M313C, M315C, M316C, M318C, & M322C WHEELED EXCAVATORS

MODELS INVOLVED - Certain M313C, M315C, M316C, M318C, M322C, M315D, M316D, M318D, & M322D Wheeled Excavators

Dear AVSpare Product Owner:

The bolts that retain the flexcoupling need to be reworked on the products listed below. The existing bolts can loosen, leading to their failure, which will cause the loss of all high pressure hydraulics. You will not be charged for the service performed.

Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 22May2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.



AVSpare Inc.

Identification #(s)



Attached to 22May2007 Service Letter

Information System:

PRODUCT SUPPORT PROGRAM FOR REWORKING THE UPPER FRAME ON CERTAIN 365CL, 365CL FS, AND 365CL MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FLOORMAT ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT LINKAGE PINS AND BEARINGS ON CERTAIN 345B AND 345BL SERIES II EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR FLASHING THE MACHINE CONTROL SOFTWARE ON CERTAIN 320D(L), 324D, 325D, AND 330D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE ROTATING MANIFOLD AS. ON CERTAIN GLL B-SERIES LOGGING GRAPPLES
PRODUCT SUPPORT PROGRAM FOR INSTALLING A HARDENED SPACER IN THE TRACK SPROCKET BOLTED JOINT ON CERTAIN 301.6C AND 301.8C MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CARRIER ROLLER ON CERTAIN 365B SERIES II, 365C, 385B, 385C AND 5090B EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING OR REWORKING THE BOOM AND STICK ASSEMBLIES ON CERTAIN 345B, 345B SERIES II, AND W345B SERIES II MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TAPERED PIN AND RELATED HARDWARE FOR THE LOWER SWING FRAME JOINT ON CERTAIN 416D, 420D, 424D, 428D, 432D, AND 442D BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STEERING AXLE HOUSING ON CERTAIN M315C, M316C & M318C WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE IMPLEMENT CONTROL VALVE ON CERTAIN 416D, 420D, 420D IT, 424, 424D, 428D, 430D, 430D IT, 432D, 442D, AND 446D BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A STRONGER GOVERNOR SPRING IN THE ENGINE ON CERTAIN 305 CR MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE 218-2197 STICK ON CERTAIN 330C HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOADER ARM FILM ON CERTAIN 420E AND 430 IT BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A NEW OPERATION AND MAINTENANCE MANUAL ON CERTAIN BH27, BH30 AND BH30W BACKHOE WORK TOOLS MOUNTED ON SKID STEER LOADERS AND MULTI TERRAIN LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE EXHAUST MUFFLER ON CERTAIN 320D, 320DRR, AND 323D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AXLE TRUNNION BOLTS ON CERTAIN M313C, M315C, M316C, M318C, AND M318D WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE LOCKWASHER IN THE COOLING UNIT FAN GROUP ON CERTAIN 365CL EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED CONTROL GROUP HANDLE (227-7616 OR 227-7617) USED ON CERTAIN 312D, 315D, 319D, 320D, 323D, 324D, 325D, 330D, 345D, 345C, 365C, 365C FS, 385C, 385C FS, 324D FM, 325D FM, 330D FM, 325D MH, 330D MH, 365C MH, 3
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE HARNESS INSTALLATION ON CERTAIN 324D L AND 325D L EXCAVATORS
PRODUCT SUPPORT PROGRAM TO REWORK THE E-STICK ON CERTAIN 442E AND 444E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BACKHOE BUCKET GUIDES AND MOUNTING PIN ON CERTAIN 428E, 432E AND 434E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR ELIMINATING WHITE SMOKE ON CERTAIN 315C HYDRAULIC EXCAVATORS EQUIPPED WITH THE 3046 ENGINE
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE STICK ON CERTAIN 385C L MATERIAL HANDLERS USED IN BARGE APPLICATIONS