PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOADER ARM FILM ON CERTAIN 420E AND 430 IT BACKHOE LOADERS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOADER ARM FILM ON CERTAIN 420E AND 430 IT BACKHOE LOADERS [REBE2009]
SERVICE EQUIPMENT AND SUPPLIES
CHARTS & FILMS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOADER ARM FILM ON CERTAIN 420E AND 430 IT BACKHOE LOADERS
REBE2009-00

02Jul2007


U-304

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOADER ARM FILM ON CERTAIN 420E AND 430 IT BACKHOE LOADERS

7405 7557
PS42449
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42449" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

31Jul2009

PROBLEM

The existing film on the loader arms is incorrect on certain 420E and 430E IT Backhoe Loaders. The incorrect film is not approved AVSpare nomenclature.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
420E  KMW01566, 1575-1578, 1580-1616, 1618-1619
*******Group  2*******
430E  DDT00510, 514-530

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 2944956 FILM-420E IT
1 3125522 FILM 420E IT
*******Group 2*******
1 2944963 FILM-430E IT
1 3125521 FILM-430E IT

ACTION REQUIRED

Remove the current films on the loader arms and replace with the new films.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-2500 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 0.5-hour job for Group 1

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-2500 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 0.5-hour job for Group 2



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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