PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REINSTALLING, IF NECESSARY, THE COUPLING HUB ON CERTAIN 330DL EXCAVATORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REINSTALLING, IF NECESSARY, THE COUPLING HUB ON CERTAIN 330DL EXCAVATORS [REBE2190]

HYDRAULIC SYSTEM

COUPLING GP

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REINSTALLING, IF NECESSARY, THE COUPLING HUB ON CERTAIN 330DL EXCAVATORS

REBE2190-00

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10Aug2007

U-394

A-327

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REINSTALLING, IF NECESSARY, THE COUPLING HUB ON CERTAIN 330DL EXCAVATORS
5062		PI31325

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31325" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31325" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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COMPLETION DATE	TERMINATION DATE
29Feb2008	31Aug2008

PROBLEM

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The 287-0169 Coupling Group needs to be inspected on certain 330DL Excavators. The coupling hub within the existing 287-0169 Coupling Group, may have been installed incorrectly.

AFFECTED PRODUCT

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Model	Identification Number
330D L	B6H00100-00489, 491-498, 500-516, 519, 525, 531, 538 JLP00102-00147, 149-164, 166-172, 174-177, 179-190, 193-194, 199, 202, 206, 208-211, 213-222, 224-226, 228-236

PARTS NEEDED

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Qty	Part Number	Description
4	1P3704	SEAL-RECTANGULAR
1	2M9780	SEAL-O-RING
1	3J1907	SEAL-O-RING
2	6V8398	SEAL-O-RING
1	7J9108	SEAL-O-RING
1	9F7283	SEAL-O-RING

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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OWNER NOTIFIAVSION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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AVSpare		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 6.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REINSTALLING, IF NECESSARY, THE COUPLING HUB

MODELS INVOLVED - 330DL Excavators

Dear AVSpare Product Owner:

The 287-0169 Coupling Group needs to be inspected on the products listed below. The coupling hub within the existing 287-0169 Coupling Group, may have been installed incorrectly. You will not be charged for the service performed.

Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 10Aug2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

AVSpare Inc.

Identification #(s)

Attached to 10Aug2007 Service Letter

Rework Procedure

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Refer to Service Manual, RENR8648, for Main Hydraulic Pump and Pump Drive Group removal and installation.

1) Remove the main hydraulic pump from the engine.

2) Inspect the coupling hub for correct installation according the Service Manual.

Note: Make sure that the coupling hub is even with the end of the shaft on the main hydraulic pump and that the large cut (5x45) edge is positioned to the pump side and that the small (2x45) edge is positioned to the engine flywheel side, as shown in the Image 1.3.1.

Image1.3.1

3) If the hub coupling is not positioned correctly, remove the coupling from the main hydraulic pump shaft and reinstall the coupling following the Service Manual procedure.