PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING/REWORK OF ALTERNATORS FITTED TO CERTAIN APPLICATIONS POWERED BY 3054, 3056, C4.4, AND C6.6 ENGINES Caterpillar


`
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING/REWORK OF ALTERNATORS FITTED TO CERTAIN APPLICATIONS POWERED BY 3054, 3056, C4.4, AND C6.6 ENGINES [REBE2260]
ELECTRICAL AND STARTING SYSTEM
ALTERNATOR GP-CHARGING
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING/REWORK OF ALTERNATORS FITTED TO CERTAIN APPLICATIONS POWERED BY 3054, 3056, C4.4, AND C6.6 ENGINES
REBE2260-00

29Aug2007


U-419
A-345
D-344
O-369

 
Priority
  
  

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING/REWORK OF ALTERNATORS FITTED TO CERTAIN APPLIAVSIONS POWERED BY 3054, 3056, C4.4, AND C6.6 ENGINES

1405
PI31336
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31336" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31336" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


COMPLETION DATE

TERMINATION DATE

29Feb2008 31Aug2008

PROBLEM

A certain date range of alternators have been produced (date codes 137/07, 143/07, 144/07, & 145/07) which may have a possible internal short between the stator and the main alternator body that can result in no voltage output.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
3054C  33419725-19726
C4.4  44401319-01326, 1339-1343, 1360, 1362-1373
C6.6 TIER 3  66604058, 4142, 4293-4315, 4319, 4344-4352, 4369-4375, 4385-4403, 4442-4447, 4495, 4537-4538, 4602-4621, 4623-4630, 4633-4640, 4644-4649, 4657, 4692-4695, 4702-4704, 4714-4715, 4734-4735, 4754
*******Group  2*******
C6.6  N6D00304, 313, 321, 343, 345, 350, 356
*******Group  3*******
422E  HBE01318-01406
428E  SNL01794-02073
432E  BXE00188, 1709, 1819-2060
434E  FSH00748-00753, 756-827

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 2253144 ALTERNATOR GP -B
*******Group 2*******
1 2253144 ALTERNATOR GP -B
*******Group 3*******
1 2253145 ALTERNATOR GP -B

ACTION REQUIRED

Inspect and confirm date code of alternator and replace if required. See attached Rework Procedure.

OWNER NOTIFIAVSION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 1.5-hour job for Group 1

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 1.5-hour job for Group 2

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
100%
100%
0%
0%
0%
0%

 NOTE: This is a 1.5-hour job for Group 3


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING/REWORK OF ALTERNATORS FITTED TO CERTAIN APPLIAVSIONS POWERED BY 3054, 3056,C4.4 AND C6.6

MODELS INVOLVED - 3054C, 422E, 428E, 432E, 434E, C4.4, C6.6, C6.6 TIER 3

Dear AVSpare Product Owner:

The alternator needs to be inspected/replaced on the products listed below. The existing alternator can have a possible internal short between the stator and the main alternator body, this short can result in no voltage output. You will not be charged for the service performed.

Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 29Aug2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.



AVSpare Inc.

Identification #(s)



Attached to 29Aug2007 Service Letter


Rework Procedure


 
Verification/Rework of Alternator

1. Identify location of alternator in application.

2. Carefully peel component part number sticker to reveal alternator date code, refer to Image 1.1.1
Image1.1.1
 
3. Date code will be as shown in Image 1.2.1
Image1.2.1
 
4. The date range of the affected alternators has been identified. The at risk population is to be checked for the following date codes (137/07, 143/07, 144/07, & 145/07).

5. If the date code on the alternator is within these dates then the alternator is to be replaced, if outside these dates then the alternator does not need replaced.

6. If the alternator date code is within the date listed, remove alternator in accordance with "Disassembly and Assembly instructions - Alternator removal" as described for each application.

7. Install new alternator listed for the affected product group in accordance with "Disassembly and Assembly instructions - Alternator Install" as described for each application.
 
 

Information System:

PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVES ON CERTAIN 312C, 315C, 318C, AND 319C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM TO TIGHTEN THE SWING GEAR AND BEARING MOUNTING BOLTS ON CERTAIN 324D, 324D FM, 324D MH, 325D, 325D FM, 325D MH, 330D, 330D FM, 330D MH, 345C, AND 345C MH EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING GUSSETS ON CERTAIN DEMOLITION AND SCRAP SHEARS. CATERPILLAR MODELS S365B, S385B, AND VERACHTERT MODELS VHS-60/3, AND VHS-70/3.
PRODUCT SUPPORT PROGRAM FOR REMOVING AIR CONDITIONING PRESSURE SWITCHES FROM DEALER STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOWER HITCH ARMS ON CERTAIN 414E INDUSTRIAL LOADER
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REINSTALLING, IF NECESSARY, THE COUPLING HUB ON CERTAIN 330DL EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM ON CERTAIN M325C AND M325D MATERIAL HANDLERS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE WIRING HARNESS FOR THE ENGINE AIR HEATER RELAY ON CERTAIN 320D, 320D L, AND 323D LN EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE CYLINDER GUARDS ON CERTAIN 365B, 365C, 5090B AND 385C FRONT SHOVEL EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING IF NECESSARY THE SWING DRIVE BOLTS ON CERTAIN 330D L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING A TUBE ASSEMBLY FOR THE AIR CONDITIONING SYSTEM ON CERTAIN FORESTY EXCAVATORS AND TRACK FELLER BUNCHERS
PRODUCT SUPPORT PROGRAM FOR PROVIDING SPECIAL APPLICATION BOOMS FOR CERTAIN 345B, 345B II, 345BL II, AND 345C HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CROSSOVER RELIEF VALVE ON CERTAIN M312, M313C, M313D, M315, M315C, M315D, M316C, M316D, M318, M318C, M318D, M320, M322C, AND M322D WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE EDGE ASSEMBLY ON CERTAIN 365 (FRONT SHOVEL) AND 385 EXCAVATOR BUCKETS WITH BUCKET PREFIX H1A.
PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE TURBO HOSE CLAMP ON CERTAIN 323D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HYDRAULIC ROTATOR ON CERTAIN GSH15 GRAPPLES (PREFIX HGK, TOPLEVEL 231-0203)
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR SERVICE DOOR ON CERTAIN 324D, 325D AND 325DL EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOADER PILOT VALVE ON CERTAIN 420E, 430E, 432E, 434E, 442E, AND 444E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REROUTING THE STICK CYLINDER HEAD END HOSE ASSEMBLY ON CERTAIN 416E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE LIFT ARM CYLINDER BOSS WELD THAT MAY CRACK ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REMOVING THE CHECK VALVE IN THE QUICK COUPLER LINE ON CERTAIN 320C, 322C, 325C, 330C, 320D, 324D, 325D, 330D, AND 345C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR CHANGING TWO PORTS ON THE MEDIUM PRESSURE SWIVEL ON CERTAIN M313C, M313D, M315C, M315D, M316C, M316D, M318C, M318D, M322C, M322D, M325C, AND 325D WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REROUTING THE BOOM CYLINDER ROD END HOSE ON CERTAIN 420E AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW BOOM ASSEMBLY ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS