PRODUCT SUPPORT PROGRAM FOR REPLACING THE CROSSOVER RELIEF VALVE ON CERTAIN M312, M313C, M313D, M315, M315C, M315D, M316C, M316D, M318, M318C, M318D, M320, M322C, AND M322D WHEELED EXCAVATORS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING THE CROSSOVER RELIEF VALVE ON CERTAIN M312, M313C, M313D, M315, M315C, M315D, M316C, M316D, M318, M318C, M318D, M320, M322C, AND M322D WHEELED EXCAVATORS [REBE2261]
HYDRAULIC SYSTEM
VALVE GP-CROSSOVER RELIEF
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CROSSOVER RELIEF VALVE ON CERTAIN M312, M313C, M313D, M315, M315C, M315D, M316C, M316D, M318, M318C, M318D, M320, M322C, AND M322D WHEELED EXCAVATORS
REBE2261-00

28Nov2007


U-618
A-504
D-504
O-539

 
After Failure Only
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE CROSSOVER RELIEF VALVE ON CERTAIN M312, M313C, M313D, M315, M315C, M315D, M316C, M316D, M318, M318C, M318D, M320, M322C, AND M322D WHEELED EXCAVATORS

5069 5117
PS51402
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51402" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

30Nov2009

PROBLEM

The existing valve can jam on certain (M312, M313C, M313D, M315, M315C, M315D, M316C, M316D, M318, M318C, M318D, M320, M322C, and M322D wheeled excavators. If the existing Valve GP - Relief (Crossover) fails the machine will not be able to travel in one direction.

AFFECTED PRODUCT

Model Identification Number
M312  6TL00951-01416, 1500-1884
M313C BDR00088-00789, 2001-2223

H2A00256-00447, 449-706
M313D  W3H00132-00140
M315  7ML01647-02349, 2400-2992
M315C BDM00312-00862, 2001-2227

H2B00189-00552
M315D  W5M00137-00158
M316C BDX00090-00996, 2001-2322

H2C00197-00673
M316D  W6A00291-00441
M318 6ES00243-00249, 300-302

8AL02265-02963, 3000-3582

8SS00470-00511, 600-654
M318C BCZ00211-01114, 2001-2246

BEB00197-00290, 2001-2067

H2D00258-00794

H2F00128-00254
M318D W8P00205-00377

W8R00161-00163
M320 6WL00469-00726, 800-990

9PS00287-00358, 400-527
M322C BDK00122-00476, 2001-2096

BDY00234-00404, 2001-2082

H2E00247-00447

H2G00247-00423
M322D  W2S00113-00180

PARTS NEEDED

Qty

Part Number Description
1 1908657 VALVE GP-RLF -C
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 0% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Replace the faulty relief valve group and test the machine for proper function according to the appropriate Service Manual.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-6000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 2.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Information System:

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING/REWORK OF ALTERNATORS FITTED TO CERTAIN APPLICATIONS POWERED BY 3054, 3056, C4.4, AND C6.6 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVES ON CERTAIN 312C, 315C, 318C, AND 319C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM TO TIGHTEN THE SWING GEAR AND BEARING MOUNTING BOLTS ON CERTAIN 324D, 324D FM, 324D MH, 325D, 325D FM, 325D MH, 330D, 330D FM, 330D MH, 345C, AND 345C MH EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING GUSSETS ON CERTAIN DEMOLITION AND SCRAP SHEARS. CATERPILLAR MODELS S365B, S385B, AND VERACHTERT MODELS VHS-60/3, AND VHS-70/3.
PRODUCT SUPPORT PROGRAM FOR REMOVING AIR CONDITIONING PRESSURE SWITCHES FROM DEALER STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOWER HITCH ARMS ON CERTAIN 414E INDUSTRIAL LOADER
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REINSTALLING, IF NECESSARY, THE COUPLING HUB ON CERTAIN 330DL EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM ON CERTAIN M325C AND M325D MATERIAL HANDLERS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE WIRING HARNESS FOR THE ENGINE AIR HEATER RELAY ON CERTAIN 320D, 320D L, AND 323D LN EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE CYLINDER GUARDS ON CERTAIN 365B, 365C, 5090B AND 385C FRONT SHOVEL EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REPLACING IF NECESSARY THE SWING DRIVE BOLTS ON CERTAIN 330D L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING A TUBE ASSEMBLY FOR THE AIR CONDITIONING SYSTEM ON CERTAIN FORESTY EXCAVATORS AND TRACK FELLER BUNCHERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE EDGE ASSEMBLY ON CERTAIN 365 (FRONT SHOVEL) AND 385 EXCAVATOR BUCKETS WITH BUCKET PREFIX H1A.
PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE TURBO HOSE CLAMP ON CERTAIN 323D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HYDRAULIC ROTATOR ON CERTAIN GSH15 GRAPPLES (PREFIX HGK, TOPLEVEL 231-0203)
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR SERVICE DOOR ON CERTAIN 324D, 325D AND 325DL EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOADER PILOT VALVE ON CERTAIN 420E, 430E, 432E, 434E, 442E, AND 444E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REROUTING THE STICK CYLINDER HEAD END HOSE ASSEMBLY ON CERTAIN 416E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE LIFT ARM CYLINDER BOSS WELD THAT MAY CRACK ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REMOVING THE CHECK VALVE IN THE QUICK COUPLER LINE ON CERTAIN 320C, 322C, 325C, 330C, 320D, 324D, 325D, 330D, AND 345C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR CHANGING TWO PORTS ON THE MEDIUM PRESSURE SWIVEL ON CERTAIN M313C, M313D, M315C, M315D, M316C, M316D, M318C, M318D, M322C, M322D, M325C, AND 325D WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REROUTING THE BOOM CYLINDER ROD END HOSE ON CERTAIN 420E AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW BOOM ASSEMBLY ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE BOOM FOOT AREA WHICH MAY CRACK ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS