PRODUCT SUPPORT PROGRAM FOR REWORKING THE LIFT ARM CYLINDER BOSS WELD THAT MAY CRACK ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REWORKING THE LIFT ARM CYLINDER BOSS WELD THAT MAY CRACK ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS [REBE2301]
FRAME AND BODY
FRAME GP
PRODUCT SUPPORT PROGRAM FOR REWORKING THE LIFT ARM CYLINDER BOSS WELD THAT MAY CRACK ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS
REBE2301-01

09Aug2007
(Revised 03Sep2008)


U-390
A-324
D-322
O-347

 
After Failure Only
  
  

PRODUCT SUPPORT PROGRAM FOR REWORKING THE LIFT ARM CYLINDER BOSS WELD THAT MAY CRACK ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS

7054
PS51344
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51344" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

 
NOTE:

This Revised Service Letter replaces the 09Aug2007 Service Letter. Changes have been made to the Service Claim Allowances table.


TERMINATION DATE

31Aug2009

PROBLEM

The existing boss that the lift arm lift cylinder attaches to at the main frame may crack at the weld on certain 416E, 420E and 430E Backhoe Loaders. If the existing weld at the boss cracks, it will need to be reworked.

AFFECTED PRODUCT

Model Identification Number
416E  SHA00116-02524
420E HLS00210-04055

KMW00150-01689
430E DDT00220-00549

EAT00230-00878

PARTS NEEDED

No parts needed for this program

ACTION REQUIRED

1) Remove the cracked weld.
2) Chamfer the side plate for the bevel groove weld 6mm deep.
3) Weld a 6mm bevel grove.
4) Weld a 8mm filet weld over the 6 mm grove weld.

Refer to Image 1.
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-2500 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
2501-5000 hrs,
25-48 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 4.0-hour job
NOTE: An additional 4.0 hours can be claimed to repair the opposite side.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Information System:

PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REROUTING THE STICK CYLINDER HEAD END HOSE ASSEMBLY ON CERTAIN 416E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE LOADER PILOT VALVE ON CERTAIN 420E, 430E, 432E, 434E, 442E, AND 444E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIATOR SERVICE DOOR ON CERTAIN 324D, 325D AND 325DL EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HYDRAULIC ROTATOR ON CERTAIN GSH15 GRAPPLES (PREFIX HGK, TOPLEVEL 231-0203)
PRODUCT IMPROVEMENT PROGRAM FOR TIGHTENING THE TURBO HOSE CLAMP ON CERTAIN 323D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE EDGE ASSEMBLY ON CERTAIN 365 (FRONT SHOVEL) AND 385 EXCAVATOR BUCKETS WITH BUCKET PREFIX H1A.
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CROSSOVER RELIEF VALVE ON CERTAIN M312, M313C, M313D, M315, M315C, M315D, M316C, M316D, M318, M318C, M318D, M320, M322C, AND M322D WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING/REWORK OF ALTERNATORS FITTED TO CERTAIN APPLICATIONS POWERED BY 3054, 3056, C4.4, AND C6.6 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVES ON CERTAIN 312C, 315C, 318C, AND 319C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM TO TIGHTEN THE SWING GEAR AND BEARING MOUNTING BOLTS ON CERTAIN 324D, 324D FM, 324D MH, 325D, 325D FM, 325D MH, 330D, 330D FM, 330D MH, 345C, AND 345C MH EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING GUSSETS ON CERTAIN DEMOLITION AND SCRAP SHEARS. CATERPILLAR MODELS S365B, S385B, AND VERACHTERT MODELS VHS-60/3, AND VHS-70/3.
PRODUCT SUPPORT PROGRAM FOR REMOVING AIR CONDITIONING PRESSURE SWITCHES FROM DEALER STOCK
PRODUCT SUPPORT PROGRAM FOR REMOVING THE CHECK VALVE IN THE QUICK COUPLER LINE ON CERTAIN 320C, 322C, 325C, 330C, 320D, 324D, 325D, 330D, AND 345C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR CHANGING TWO PORTS ON THE MEDIUM PRESSURE SWIVEL ON CERTAIN M313C, M313D, M315C, M315D, M316C, M316D, M318C, M318D, M322C, M322D, M325C, AND 325D WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REROUTING THE BOOM CYLINDER ROD END HOSE ON CERTAIN 420E AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW BOOM ASSEMBLY ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE BOOM FOOT AREA WHICH MAY CRACK ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SECONDARY ENGINE SHUTDOWN SWITCH ON CERTAIN 325D, 330D, M325D L MH, M325D MH EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DOOR LOCK ROD ASSEMBLY ON CERTAIN 303C CR, 303.5C CR, 304C CR, AND 305C CR MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER RADIATOR CORE ON CERTAIN 345C, 345CL AND 345C MH HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING STICK CYLINDER HOSE FIXATION SYSTEM ON CERTAIN 365B L SERIES II AND 365C L FRONT SHOVELS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SWING PUMP TUBE ON CERTAIN 365B, 365B SERIES II, 365C, 385B, 385C AND 5090B EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVES ON CERTAIN 312C, 315C, 318C, AND 319C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE STRAIGHT TRAVEL CONTROL PEDAL ON CERTAIN 365CL, 365CL SF, 385C, 385CL, AND 385C FS EXCAVATORS