PRODUCT SUPPORT PROGRAM FOR REWORKING STICK CYLINDER HOSE FIXATION SYSTEM ON CERTAIN 365B L SERIES II AND 365C L FRONT SHOVELS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING STICK CYLINDER HOSE FIXATION SYSTEM ON CERTAIN 365B L SERIES II AND 365C L FRONT SHOVELS [REBE2396]

HYDRAULIC SYSTEM

LINES GP-FRONT

PRODUCT SUPPORT PROGRAM FOR REWORKING STICK CYLINDER HOSE FIXATION SYSTEM ON CERTAIN 365B L SERIES II AND 365C L FRONT SHOVELS

REBE2396-00

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03Oct2007

U-501

D-403

O-434

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR REWORKING STICK CYLINDER HOSE FIXATION SYSTEM ON CERTAIN 365B L SERIES II AND 365C L FRONT SHOVELS
5057		PS42527

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42527" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

31Oct2009

PROBLEM

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The existing 6V-1572 and 6V-1573 Clip can brake on certain 365B L Series II and 365C L Front Shovels. If the existing clips fail, the stick cylinder hoses are free to move, and can damage the boom structure and other hoses, generating potential leaks.

AFFECTED PRODUCT

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Model	Identification Number
365BL II	PEG00111-00122
365CL FS	PAR00250-00266

PARTS NEEDED

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Qty	Part Number	Description
8	8T4121	WASHER-HARD
8	8T4196	BOLT
4	8T7338	BOLT
4	9X8257	WASHER
2	2270632	GROMMET
2	2363210	CLIP
2	2363211	PLATE
1	3127562	PLATE AS
2	3127565	BLOCK

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-4000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
4001-8000 hrs, 25-48 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 3.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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1. Place the machine in the servicing position and park on a level surface.
2. Disconnect the block manifold hoses.

Image1.1.1

Image1.1.2

Image1.1.3

3. Remove the bosses under the boom foot.
4. Weld 2 312-7565 Blocks. No weld 10mm from both ends of block

Image1.2.1

Image1.2.2

5. Fix up 312-7562 Plate Assembly on the block with 4 8T-7338 Bolts and 4 9X-8257 Washers.
6. Mount 2 236-3210 Clips and 2 227-0632 Grommets with 8T-4196 Bolts and 8T-4121 Washers to maintain the stick cylinder hoses.
7. Connect the block manifold hoses as originally.
8. Purge the air from the system.
9. Test the functionality.