PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING THE TOOL BOX DOOR PIN ON CERTAIN M325C MH, M325D L MH, M325D MH WHEEL MATERIAL HANDLERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING THE TOOL BOX DOOR PIN ON CERTAIN M325C MH, M325D L MH, M325D MH WHEEL MATERIAL HANDLERS [REBE2496]

FRAME AND BODY

BOX GP-TOOL

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING THE TOOL BOX DOOR PIN ON CERTAIN M325C MH, M325D L MH, M325D MH WHEEL MATERIAL HANDLERS

REBE2496-00

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24Sep2007

U-473

A-387

O-408

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*Safety*	PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING THE TOOL BOX DOOR PIN ON CERTAIN M325C MH, M325D L MH, M325D MH WHEEL MATERIAL HANDLERS
7259 7268		PI10629

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10629" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10629" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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PROBLEM

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The tool box door pin needs to be inspected and possibly reworked on certain M325C MH, M325D L MH, M325D MH Wheel Material Handlers. The existing tool box is incorporated into a step of the machine ladder. The pin of the tool box is attached to the tool box with a small welded plate which in case of poor weld can break off during climbing or descending allowing the ladder step (tool box door) to open which can cause personal injury or death. Also, appropriate films showing correct machine orientation and location to descend from the machine need to be added.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
M325C MH	PAN00242, 244-250, 252-256, 258-261, 264-268, 270, 272-277, 287, 291-294, 296, 298, 303-306, 308-315, 317-319, 322-323, 335-343 XJA00203, 212, 219, 227, 233, 246-247, 267-268, 292
M325D L MH	KAY00232 KGG00211-00232
M325D MH	EDF00222-00223, 240

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*****Group 2*****
M325C MH	PAN00243, 251, 257, 262-263, 269, 271, 279-286, 288-290, 295, 297, 299-302, 307, 316, 320-321, 324-334 XJA00202, 204-211, 213-218, 220-226, 228-232, 234-245, 248-266, 269-291
M325D L MH	KAY00233-00246
M325D MH	EDF00221, 224-235, 241-254

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
4	8T0288	BOLT
4	8T0328	WASHER-HARD
4	2898308	FILM-ARROW
1	3139685	FILM-WARN
*****Group 2*****
4	8T0288	BOLT
4	8T0328	WASHER-HARD
4	2898308	FILM-ARROW
1	3136594	FILM-WARN (EXIT)

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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OWNER NOTIFIAVSION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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AVSpare		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job for Group 1

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AVSpare		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job for Group 2

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING THE TOOL BOX DOOR PIN

MODELS INVOLVED - M325C MH, M325D L MH, M325D MH WHEEL MATERIAL HANDLERS

Dear AVSpare Product Owner:

The tool box door pin needs to be inspected and possibly reworked on the products listed below. The existing tool box is incorporated into a step of the machine ladder. The pin of the tool box is attached to the tool box with a small welded plate which in case of poor weld can break off during climbing or descending, allowing the ladder step (tool box door) to open which can cause personal injury or death. Also, appropriate decals showing correct machine orientation and location to descend from the machine need to be added.

Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 24Sep2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

AVSpare Inc.

Identification #(s)

Attached to 24Sep2007 Service Letter

Rework Procedure

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On C-Series machines, install 289-8308 Arrow Films on lower frame (refer to Image 1.1.1 for approximate positioning) and 313-6594 Warning Film (item 1 on Image 1.1.2) on the inside of the cab door. If the machine is located in North America, use 313-9685 Warning Film (item 2 on Image 1.1.2) instead of the 313-6594 Warning Film.

Image1.1.1

Image1.1.2

1. Inspect and determine if the fillet weld is applied along the entire joint. If only a tack weld is present at the ends of the plate, follow the rest of this rework procedure.