
30Nov2007 |
(Revised 15Feb2008) |
Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BLOCKING BAR ASSEMBLY ON CERTAIN PIN GRABBER QUICK COUPLERS INSTALLED ON 324D AND 325D MACHINES |
|
6129 | PI31409 |
NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31409" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31409" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
NOTE: | This Revised Service Letter replaces the 30Nov2003 Service Letter. Changes have been made to Rework Procedure. |
COMPLETION DATE |
TERMINATION DATE |
31May2008 | 30Nov2008 |
PROBLEM
The Blocking Bar assembly needs to be inspected and potentially replaced on certain Pin Grabber quick couplers. The existing blocking bar and spring pack may have been manufactured with an improper bolt hole pattern causing the parts to not be serviceable individually, or may lead to improper installation of service parts. |
AFFECTED PRODUCT
Model | Identification Number |
PIN GRABBER (325D) | PGA10076, 10084, 10107, 10114, 10137, 10152, 10154-10156, 10159, 10164, 10168, 10172-10174, 10177, 10182-10184, 10190, 10195, 10203, 10207, 10215, 10219, 10221-10222, 10225, 10229-10248, 10251-10261, 10263, 10265, 10267-10275, 10279, 10300, 10303-10307, 10311, 10313-10316, 10318, 10321-10325, 10329-10336, 10338, 10340-10365, 12001-12008, 12011-12012, 12017-12019, 20000-20059, 20061-20071, 20073-20075, 20077-20136, 20138-20147, 20149-20171, 20173-20188, 20190-20198, 20200-20208, 20210-20220, 20222-20230, 20232-20237, 20239-20240, 20242-20243, 20245-20250, 20252-20255, 20257-20262, 20264-20265, 20267-20269, 20272, 20274-20275, 20277-20279, 20281, 20283, 20291-20293, 20296, 20300-20302, 20304 |
PARTS NEEDED
Qty |
Part Number | Description |
1 | 3156640 | KIT-REPAIR |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Refer to the attached Rework Procedure. |
OWNER NOTIFIAVSION
U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
NOTE: This is a 1.0-hour job | |||||
An additional 2 hours will be allowed for Pin Grabber Quick Couplers that require replacement of the blocking bar assembly. |
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BLOCKING BAR ASSEMBLY ON CERTAIN PIN GRABBER QUICK COUPLERS INSTALLED ON 324D AND 325D MACHINES MODELS INVOLVED - AVSpare Pin Grabber Quick Couplers Dear AVSpare Product Owner: Please note the following requested action only applies to Pin Grabber quick couplers installed on 324D and 325D machines. Certain Pin Grabber couplers with Serial Number Prefix PGA need to be reworked. The blocking bar assembly on affected Pin Grabber quick couplers must be replaced due to serviceability requirements. You will not be charged for the service performed. Contact your local dealer with the Serial Number of your Pin Grabber quick coupler. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 30Nov2007 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. AVSpare Inc. Identification #(s) Attached to 30Nov2007 Service Letter |
Please use restraint in ordering repair parts for this service letter, as there are potentially only 0 to 150 Pin Grabber quick couplers out of the 405 affected units listed above that will require replacement of the blocking bar assembly. AVSpare REQUIRES that all Pin Grabbers are scored and the Service Letter claims are to be filed against the affected Pin Grabber Quick Coupler serial numbers. Scoring will help in identifying Pin Grabber Quick Coupler customers in the future should other Product Improvement Programs be necessary. To further assist in locating Pin Grabber Quick Couplers that are potentially affected by this publication, the following is a list of 324D AND 325D machine SN's that were shipped to each dealer with Pin Grabber Quick Couplers Factory Installed. Not all machines listed will have an affected Pin Grabber Quick Coupler installed, but a significant portion will. This list does not contain machines that may have had loose couplers installed on them by a dealership. ALBAN TRACTOR COMPANY, INC. A3R00356 A3R00369 A3R00382 A3R00384 A3R00385 A3R00388 ALTORFER INC. A3R00181 A3R00210 A3R00248 A3R00294 A3R00650 A3R00797 A3R00801 A3R00825 JJG00216 JJG00255 JJG00316 ATLANTIC TRACTORS & EQUIPMENT JJG00450 BECKWITH MACHINERY COMPANY A3R00241 A3R00314 A3R00426 JJG00228 JJG00351 BLANCHARD MACHINERY CO. A3R00240 BUTLER MACHINERY COMPANY A3R00330 A3R00544 A3R00788 A3R00794 JJG00458 CASHMAN EQUIPMENT COMPANY A3R00172 A3R00191 A3R00245 A3R00340 CLEVELAND BROTHERS EQUIPMENT A3R00121 A3R00200 A3R00407 A3R00408 A3R00659 A3R00660 A3R00661 A3R00663 DEAN MACHINERY CO. A3R00232 A3R00261 A3R00337 A3R00341 JJG00186 JJG00248 JJG00414 JJG00480 EDWARDS TRAINING CENTER - AVSpare JJG00149 EMPIRE MACHINERY A3R00307 A3R00318 A3R00505 A3R00565 A3R00588 A3R00602 A3R00636 A3R00639 A3R00684 A3R00686 A3R00698 A3R00699 A3R00810 A3R00811 A3R00812 A3R00815 A3R00816 A3R00818 A3R00819 A3R00820 A3R00822 A3R00823 JJG00261 JJG00294 JJG00386 JJG00542 JJG00593 JJG00603 FABCO EQUIPMENT, INC. A3R00133 A3R00355 A3R00616 A3R00689 A3R00761 A3R00773 FOLEY EQUIPMENT COMPANY A3R00227 A3R00229 JJG00180 JJG00210 A3R00160 A3R00208 A3R00263 A3R00264 A3R00402 JJG00145 JJG00152 JJG00287 GILES & RANSOME INC. A3R00459 A3R00478 JJG00388 H.O. PENN MACHINERY CO., INC. A3R00300 A3R00301 A3R00599 A3R00682 A3R00683 JJG00175 JJG00263 JJG00267 HALTON CO. A3R00161 A3R00302 A3R00359 A3R00587 A3R00589 A3R00598 A3R00606 A3R00671 JJG00173 JJG00174 JJG00258 JJG00330 JJG00412 JJG00479 JJG00486 HAWTHORNE MACHINERY CO. A3R00347 JJG00183 JJG00293 JJG00396 A3R00490 JJG00382 HEWITT EQUIPEMENT LTD. A3R00237 A3R00288 A3R00290 HOLT OF CALIFORNIA A3R00143 A3R00305 A3R00312 A3R00393 A3R00680 A3R00765 A3R00767 JJG00144 JJG00555 HOLT TEXAS LTD. A3R00201 A3R00259 A3R00350 A3R00361 A3R00362 A3R00474 A3R00536 A3R00538 A3R00549 A3R00581 A3R00582 A3R00591 A3R00594 A3R00739 A3R00740 JJG00247 JJG00404 JJG00405 JJG00429 JJG00430 JJG00459 JJG00469 JJG00575 JJG00584 J.A. RIGGS TRACTOR CO. JJG00252 JOHN FABICK TRACTOR COMPANY A3R00139 A3R00140 A3R00257 A3R00265 A3R00313 A3R00515 A3R00524 A3R00568 A3R00573 A3R00583 A3R00665 A3R00667 JJG00136 JJG00349 JJG00380 JJG00441 JJG00445 JJG00448 KRAMER LTD. A3R00122 A3R00123 A3R00404 A3R00508 A3R00655 A3R00656 JJG00241 JJG00416 JJG00447 |
LOUISIANA MACHINERY COMPANY JJG00499 MACALLISTER MACHINERY CO., INC A3R00171 A3R00216 A3R00266 A3R00298 A3R00401 A3R00695 A3R00696 A3R00697 JJG00179 MARTIN TRACTOR COMPANY, INC. A3R00185 A3R00274 A3R00519 JJG00411 MICHIGAN AVS JJG00215 MUSTANG TRACTOR & EQUIPMENT CO A3R00617 A3R00620 A3R00621 A3R00623 A3R00624 A3R00625 JJG00151 JJG00461 JJG00463 JJG00465 JJG00466 JJG00467 JJG00475 JJG00586 JJG00598 N C MACHINERY CO. A3R00675 A3R00763 A3R00766 A3R00776 JJG00426 JJG00517 JJG00594 NEBRASKA MACHINERY COMPANY A3R00824 JJG00232 JJG00292 JJG00425 OHIO MACHINERY CO. A3R00292 A3R00332 A3R00400 A3R00681 JJG00250 PATTEN INDUSTRIES, INC. A3R00129 A3R00192 A3R00277 A3R00814 A3R00817 JJG00275 JJG00291 JJG00483 PETERSON MACHINERY CO. A3R00180 A3R00272 A3R00551 A3R00759 JJG00193 JJG00297 JJG00315 A3R00141 A3R00211 A3R00251 A3R00296 A3R00299 A3R00381 A3R00600 A3R00604 A3R00608 A3R00609 JJG00147 JJG00148 JJG00229 JJG00230 QUINN COMPANY A3R00183 A3R00397 A3R00489 A3R00580 A3R00607 A3R00703 JJG00198 JJG00350 JJG00468 TOROMONT AVS A3R00158 A3R00194 A3R00205 A3R00297 A3R00317 A3R00322 A3R00396 A3R00506 A3R00578 JJG00155 TRACTOR & EQUIPMENT COMPANY A3R00173 A3R00605 A3R00762 A3R00774 JJG00184 JJG00185 WESTERN STATES EQUIPMENT A3R00291 WHAYNE SUPPLY CO. JJG00245 WHEELER MACHINERY CO. A3R00189 A3R00286 A3R00287 A3R00351 A3R00353 A3R00365 A3R00432 A3R00438 A3R00440 A3R00442 A3R00764 A3R00768 A3R00769 A3R00771 A3R00772 A3R00775 JJG00304 JJG00442 JJG00449 ZIEGLER INC. A3R00220 A3R00228 JJG00239 |
To further assist in locating Pin Grabber Quick Couplers that are included in this publication, the following is a list of the SN's of Pin Grabber Quick Couplers that were sold loose to each dealer (factory installed couplers are NOT included in the list below). ATLANTIC TRACTOR & EQUIP-DARTMOUTH NS PGA20146 BLANCHARD MACHINERY CO-FLORENCE PGA10155 PGA10322 PGA10354 PGA20140 PGA20158 CAROLINA TRACTOR & EQ CO-ASHVILLE PGA20094 PGA20242 CARTER MACH CO-MECHANICSVILLE/RICHMOND PGA10172 PGA10243 PGA20029 PGA20161 PGA20181 PGA20195 PGA10311 AVSpare MEXICO INVENTORY PGA20227 PGA20302 CLEVELAND BROS EQ CO INC - MURRYSVILLE PGA10190 PGA10307 PGA10330 PGA20093 PGA20105 PGA20278 PGA20018 PGA20027 EMPIRE MACHINERY-MESA PGA10114 PGA10238 PGA10256 PGA10257 PGA10258 PGA10304 PGA10338 PGA10344 PGA10348 PGA20164 FABCO EQUIPMENT INC-GREEN BAY-PART/UNITS PGA20022 PGA20139 PGA20149 PGA20204 PGA20219 FABICK SW (EA MARTIN) -SPRINGFIELD PGA12011 PGA10236 FOLEY INCORPORATED-PISAVSAWAY PGA20004 PGA20095 PGA20116 PGA20130 PGA20218 PGA20249 GILES & RANSOME INC-BENSALEM PGA20064 PGA20090 HALTON CO, THE-PORTLAND PGA10164 PGA10313 HAWTHORNE MACHINERY CO PGA12017 PGA10267 PGA20113 PGA20124 HEWITT EQUIPMENT LTD (USA)-POINTE CLAIRE PGA10318 PGA20144 PGA20283 HOLT OF CALIFORNIA - PLEASANT GROVE PGA10168 PGA10174 PGA10235 PGA10353 JOHNSON MACHINERY CO-RIVERSIDE PGA20001 KELLY TRACTOR CO-MIAMI PGA20208 LOUISIANA MACHINERY CO INC-BATON ROUGE PGA10232 PGA10345 PGA10346 MACHINERY POWER & EQUIPMENT-BOZEMAN PGA20135 MICHIGAN AVS-GRAND RAPIDS PGA20078 PGA20132 PGA20200 PGA20281 MILTON AVS-MILFORD PGA10207 PGA10241 MUSTANG TRACTOR & EQUIP CO-BRYAN PGA20108 PGA20033 PGA20045 PGA20080 PGA20087 PGA20187 PGA20223 NC MACHINERY-TUKWILA H339 PGA10137 PGA20265 NEBRASKA MACHINERY CO PGA10315 PGA20177 PGA12005 OHIO AVS (OLD OHIO MACH-PARENT) PGA10252 PGA10263 PGA20131 PGA20147 PGA20156 PGA20169 PGA20171 PGA20173 PATTEN INDUSTRIES INC-ELMHURST PGA10253 PGA10305 PGA10316 PGA10332 PGA12006 PGA20021 PENN, H O MACHINERY CO INC-POUGHKEEPSIE PGA10195 PETERSON TRACTOR CO-SAN LEANDRO PGA10152 PGA10359 PGA12008 POOLE EQUIP CO, GREGORY-RALEIGH PGA10351 PGA12007 PGA20077 PGA20267 QUINN CO-OXNARD PGA20063 PGA12004 PGA20067 PGA20088 RIGGS, J A (EA MARTIN)-SPRINGDALE PGA20075 RING POWER USED PART PGA10362 STOWERS MACHINERY CORP-KNOXVILLE PGA20053 PGA20061 PGA20126 PGA20141 PGA20145 THOMPSON MACHINERY COMMERCE-LAVERGNE PGA10355 PGA20031 PGA20043 PGA20275 THOMPSON TRACTOR CO INC-TARRANT PGA10356 PGA20136 PGA20193 TOROMONT-KANATA PGA20234 PGA20117 PGA20134 PGA20115 TRACTOR AND EQUIPMENT CO-BILLINGS/HARNIS PGA20051 PGA20110 PGA20118 WAGNER EQUIPMENT CO-AURORA PGA10203 PGA20239 PGA20274 WARREN AVS-OKLAHOMA CITY PGA20157 WESTERN STATES EQUIP CO-MERIDIAN PGA20091 PGA20102 PGA20111 PGA20107 WHAYNE SUPPLY CO-CORBIN PGA10343 PGA20112 PGA20167 PGA10225 PGA20159 WHEELER MACHINERY CO PGA10182 PGA10248 PGA12012 PGA20057 PGA20122 PGA20174 PGA20185 PGA20194 PGA20304 WYOMING MACHINERY CO-CHEYENNE PGA20100 YANCEY BROS CO-PARENT PGA10349 PGA20009 PGA20272 ZIEGLER INC PGA10231 PGA10242 |
Inspection: 1. Locate the spring pack (item 11 in Image 1.5.1) that is attached to the blocking bar on the Pin Grabber quick coupler. 2. Use Image 1.4.1 below as a reference for determining if the spring pack hole pattern is correct or in need of replacement. 3. If the spring pack hole pattern is correct, no further action is necessary, otherwise continue to the following section "Replacement Of The Blocking Bar Assembly". |
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Image1.4.1 |
Replacement Of The Blocking Bar Assembly: Please observe all safety practices in the completion of this product rework. Refer to image 1.5.1 at the end of this document for the following rework instructions unless otherwise noted. 1. Uncouple the bucket or attachment from the Pin Grabber quick coupler as described in the "Operation" section of the OMM (media number SEBU7619). 2. Remove the Pin Grabber quick coupler from the machine by following the removal procedure in the "Quick Coupler Installation and Removal" section of the OMM (media number SEBU7619). 3. Remove the two retaining clips (item 17). 4. Remove the cylinder pin (item 3) from the Pin Grabber frame. 5. The cylinder group (item 1) will drop onto the frame. This can now be raised out of the Pin Grabber frame by placing a sling around the cylinder body. Once raised out of position, this should be secured. A long bar can be inserted through the pin hole to keep the cylinder raised. The blocking bar is now exposed. 6. The two retaining plate hex socket head bolts (item 20) can now be removed (4mm hexagon drive is required for removal of the bolts). 7. Remove the retaining plate (item 18). 8. Slide the blocking bar assembly (items 9, 11, 12 & 13) off of the insert (item 14). 9. The insert (item 14) should be checked for damage. Clean any dirt off of the insert and apply clean grease prior to installing the new blocking bar assembly. 10. The new blocking bar assembly should consist of the blocking bar (item 13), the spring (item 11), the bearing (item 12), and the lube fitting (item 9). Clean grease may be applied to the bushing prior to assembly on to the insert (item 14). 11. Slide the blocking bar assembly onto the insert (item 14). 12. Install the retaining plate (item 18) and the two retaining plate hex socket head bolts (item 20). Tighten the bolts to 5 Nm. Check that the blocking bar assembly is free to swing on the insert (item 14). 13. Install the blocking bar assembly and cylinder group (item 1) back into the coupler frame. 14. Align the blocking bar assembly and cylinder group pin bore with the coupler frame pin bores and install the cylinder pin (item 3). 15. Install the two retaining clips (item 17) to retain the cylinder pin (item 3). 16. Ensure the blocking bar assembly is free to swing. 17. Grease may be applied to the blocking bar grease nipple (item 9). 18. Install the Pin Grabber quick coupler onto the machine by following the installation procedure in the "Quick Coupler Installation and Removal" section of the OMM (media number SEBU7619). 19. Reattach the bucket or attachment to the Pin Grabber quick coupler as described in the "Operation" section of the OMM (media number SEBU7619). |
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Image1.5.1 |