PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BLOCKING BAR ASSEMBLY ON CERTAIN PIN GRABBER QUICK COUPLERS INSTALLED ON 324D AND 325D MACHINES Caterpillar


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PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BLOCKING BAR ASSEMBLY ON CERTAIN PIN GRABBER QUICK COUPLERS INSTALLED ON 324D AND 325D MACHINES [REBE2510]
WORK TOOLS
COUPLER GP-QUICK
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BLOCKING BAR ASSEMBLY ON CERTAIN PIN GRABBER QUICK COUPLERS INSTALLED ON 324D AND 325D MACHINES
REBE2510-01

30Nov2007
(Revised 15Feb2008)


U-627

 
Priority
  
  

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BLOCKING BAR ASSEMBLY ON CERTAIN PIN GRABBER QUICK COUPLERS INSTALLED ON 324D AND 325D MACHINES

6129
PI31409
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31409" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31409" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

 
NOTE:

This Revised Service Letter replaces the 30Nov2003 Service Letter. Changes have been made to Rework Procedure.


COMPLETION DATE

TERMINATION DATE

31May2008 30Nov2008

PROBLEM

The Blocking Bar assembly needs to be inspected and potentially replaced on certain Pin Grabber quick couplers. The existing blocking bar and spring pack may have been manufactured with an improper bolt hole pattern causing the parts to not be serviceable individually, or may lead to improper installation of service parts.

AFFECTED PRODUCT

Model Identification Number
PIN GRABBER (325D)  PGA10076, 10084, 10107, 10114, 10137, 10152, 10154-10156, 10159, 10164, 10168, 10172-10174, 10177, 10182-10184, 10190, 10195, 10203, 10207, 10215, 10219, 10221-10222, 10225, 10229-10248, 10251-10261, 10263, 10265, 10267-10275, 10279, 10300, 10303-10307, 10311, 10313-10316, 10318, 10321-10325, 10329-10336, 10338, 10340-10365, 12001-12008, 12011-12012, 12017-12019, 20000-20059, 20061-20071, 20073-20075, 20077-20136, 20138-20147, 20149-20171, 20173-20188, 20190-20198, 20200-20208, 20210-20220, 20222-20230, 20232-20237, 20239-20240, 20242-20243, 20245-20250, 20252-20255, 20257-20262, 20264-20265, 20267-20269, 20272, 20274-20275, 20277-20279, 20281, 20283, 20291-20293, 20296, 20300-20302, 20304

PARTS NEEDED

Qty

Part Number Description
1 3156640 KIT-REPAIR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Refer to the attached Rework Procedure.

OWNER NOTIFIAVSION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%

 NOTE: This is a 1.0-hour job
An additional 2 hours will be allowed for Pin Grabber Quick Couplers that require replacement of the blocking bar assembly.


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BLOCKING
BAR ASSEMBLY ON CERTAIN PIN GRABBER QUICK COUPLERS INSTALLED ON 324D
AND 325D MACHINES

MODELS INVOLVED - AVSpare Pin Grabber Quick Couplers

Dear AVSpare Product Owner:

Please note the following requested action only applies to Pin Grabber quick couplers installed on 324D and 325D machines. Certain Pin Grabber couplers with Serial Number Prefix PGA need to be reworked. The blocking bar assembly on affected Pin Grabber quick couplers must be replaced due to serviceability requirements. You will not be charged for the service performed.

Contact your local dealer with the Serial Number of your Pin Grabber quick coupler. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 30Nov2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.



AVSpare Inc.

Identification #(s)



Attached to 30Nov2007 Service Letter


Rework Procedure


 
Please use restraint in ordering repair parts for this service letter, as there are potentially only 0 to 150 Pin Grabber quick couplers out of the 405 affected units listed above that will require replacement of the blocking bar assembly.

AVSpare REQUIRES that all Pin Grabbers are scored and the Service Letter claims are to be filed against the affected Pin Grabber Quick Coupler serial numbers. Scoring will help in identifying Pin Grabber Quick Coupler customers in the future should other Product Improvement Programs be necessary.

To further assist in locating Pin Grabber Quick Couplers that are potentially affected by this publication, the following is a list of 324D AND 325D machine SN's that were shipped to each dealer with Pin Grabber Quick Couplers Factory Installed. Not all machines listed will have an affected Pin Grabber Quick Coupler installed, but a significant portion will. This list does not contain machines that may have had loose couplers installed on them by a dealership.

ALBAN TRACTOR COMPANY, INC.
A3R00356 A3R00369 A3R00382 A3R00384 A3R00385 A3R00388

ALTORFER INC.
A3R00181 A3R00210 A3R00248 A3R00294 A3R00650 A3R00797 A3R00801
A3R00825 JJG00216 JJG00255 JJG00316

ATLANTIC TRACTORS & EQUIPMENT
JJG00450

BECKWITH MACHINERY COMPANY
A3R00241 A3R00314 A3R00426 JJG00228 JJG00351

BLANCHARD MACHINERY CO.
A3R00240

BUTLER MACHINERY COMPANY
A3R00330 A3R00544 A3R00788 A3R00794 JJG00458

CASHMAN EQUIPMENT COMPANY
A3R00172 A3R00191 A3R00245 A3R00340

CLEVELAND BROTHERS EQUIPMENT
A3R00121 A3R00200 A3R00407 A3R00408 A3R00659 A3R00660 A3R00661
A3R00663

DEAN MACHINERY CO.
A3R00232 A3R00261 A3R00337 A3R00341 JJG00186 JJG00248 JJG00414
JJG00480

EDWARDS TRAINING CENTER - AVSpare
JJG00149

EMPIRE MACHINERY
A3R00307 A3R00318 A3R00505 A3R00565 A3R00588 A3R00602 A3R00636
A3R00639 A3R00684 A3R00686 A3R00698 A3R00699 A3R00810 A3R00811
A3R00812 A3R00815 A3R00816 A3R00818 A3R00819 A3R00820 A3R00822
A3R00823 JJG00261 JJG00294 JJG00386 JJG00542 JJG00593 JJG00603

FABCO EQUIPMENT, INC.
A3R00133 A3R00355 A3R00616 A3R00689 A3R00761 A3R00773

FOLEY EQUIPMENT COMPANY
A3R00227 A3R00229 JJG00180 JJG00210 A3R00160 A3R00208 A3R00263
A3R00264 A3R00402 JJG00145 JJG00152 JJG00287

GILES & RANSOME INC.
A3R00459 A3R00478 JJG00388

H.O. PENN MACHINERY CO., INC.
A3R00300 A3R00301 A3R00599 A3R00682 A3R00683 JJG00175 JJG00263
JJG00267

HALTON CO.
A3R00161 A3R00302 A3R00359 A3R00587 A3R00589 A3R00598 A3R00606
A3R00671 JJG00173 JJG00174 JJG00258 JJG00330 JJG00412 JJG00479
JJG00486

HAWTHORNE MACHINERY CO.
A3R00347 JJG00183 JJG00293 JJG00396 A3R00490 JJG00382

HEWITT EQUIPEMENT LTD.
A3R00237 A3R00288 A3R00290

HOLT OF CALIFORNIA
A3R00143 A3R00305 A3R00312 A3R00393 A3R00680 A3R00765 A3R00767
JJG00144 JJG00555

HOLT TEXAS LTD.
A3R00201 A3R00259 A3R00350 A3R00361 A3R00362 A3R00474 A3R00536
A3R00538 A3R00549 A3R00581 A3R00582 A3R00591 A3R00594 A3R00739
A3R00740 JJG00247 JJG00404 JJG00405 JJG00429 JJG00430 JJG00459
JJG00469 JJG00575 JJG00584

J.A. RIGGS TRACTOR CO.
JJG00252

JOHN FABICK TRACTOR COMPANY
A3R00139 A3R00140 A3R00257 A3R00265 A3R00313 A3R00515 A3R00524
A3R00568 A3R00573 A3R00583 A3R00665 A3R00667 JJG00136 JJG00349
JJG00380 JJG00441 JJG00445 JJG00448

KRAMER LTD.
A3R00122 A3R00123 A3R00404 A3R00508 A3R00655 A3R00656 JJG00241
JJG00416 JJG00447
 
LOUISIANA MACHINERY COMPANY
JJG00499

MACALLISTER MACHINERY CO., INC
A3R00171 A3R00216 A3R00266 A3R00298 A3R00401 A3R00695 A3R00696
A3R00697 JJG00179

MARTIN TRACTOR COMPANY, INC.
A3R00185 A3R00274 A3R00519 JJG00411

MICHIGAN AVS
JJG00215

MUSTANG TRACTOR & EQUIPMENT CO
A3R00617 A3R00620 A3R00621 A3R00623 A3R00624 A3R00625 JJG00151
JJG00461 JJG00463 JJG00465 JJG00466 JJG00467 JJG00475 JJG00586
JJG00598

N C MACHINERY CO.
A3R00675 A3R00763 A3R00766 A3R00776 JJG00426 JJG00517 JJG00594

NEBRASKA MACHINERY COMPANY
A3R00824 JJG00232 JJG00292 JJG00425

OHIO MACHINERY CO.
A3R00292 A3R00332 A3R00400 A3R00681 JJG00250

PATTEN INDUSTRIES, INC.
A3R00129 A3R00192 A3R00277 A3R00814 A3R00817 JJG00275 JJG00291
JJG00483

PETERSON MACHINERY CO.
A3R00180 A3R00272 A3R00551 A3R00759 JJG00193 JJG00297 JJG00315
A3R00141 A3R00211 A3R00251 A3R00296 A3R00299 A3R00381 A3R00600
A3R00604 A3R00608 A3R00609 JJG00147 JJG00148 JJG00229 JJG00230

QUINN COMPANY
A3R00183 A3R00397 A3R00489 A3R00580 A3R00607 A3R00703 JJG00198
JJG00350 JJG00468

TOROMONT AVS
A3R00158 A3R00194 A3R00205 A3R00297 A3R00317 A3R00322 A3R00396
A3R00506 A3R00578 JJG00155

TRACTOR & EQUIPMENT COMPANY
A3R00173 A3R00605 A3R00762 A3R00774 JJG00184 JJG00185

WESTERN STATES EQUIPMENT
A3R00291

WHAYNE SUPPLY CO.
JJG00245

WHEELER MACHINERY CO.
A3R00189 A3R00286 A3R00287 A3R00351 A3R00353 A3R00365 A3R00432
A3R00438 A3R00440 A3R00442 A3R00764 A3R00768 A3R00769 A3R00771
A3R00772 A3R00775 JJG00304 JJG00442 JJG00449

ZIEGLER INC.
A3R00220 A3R00228 JJG00239
 
To further assist in locating Pin Grabber Quick Couplers that are included in this publication, the following is a list of the SN's of Pin Grabber Quick Couplers that were sold loose to each dealer (factory installed couplers are NOT included in the list below).

ATLANTIC TRACTOR & EQUIP-DARTMOUTH NS
PGA20146

BLANCHARD MACHINERY CO-FLORENCE
PGA10155 PGA10322 PGA10354 PGA20140 PGA20158

CAROLINA TRACTOR & EQ CO-ASHVILLE
PGA20094 PGA20242

CARTER MACH CO-MECHANICSVILLE/RICHMOND
PGA10172 PGA10243 PGA20029 PGA20161 PGA20181 PGA20195 PGA10311

AVSpare MEXICO INVENTORY
PGA20227 PGA20302

CLEVELAND BROS EQ CO INC - MURRYSVILLE
PGA10190 PGA10307 PGA10330 PGA20093 PGA20105 PGA20278 PGA20018
PGA20027

EMPIRE MACHINERY-MESA
PGA10114 PGA10238 PGA10256 PGA10257 PGA10258 PGA10304 PGA10338
PGA10344 PGA10348 PGA20164

FABCO EQUIPMENT INC-GREEN BAY-PART/UNITS
PGA20022 PGA20139 PGA20149 PGA20204 PGA20219

FABICK SW (EA MARTIN) -SPRINGFIELD
PGA12011 PGA10236

FOLEY INCORPORATED-PISAVSAWAY
PGA20004 PGA20095 PGA20116 PGA20130 PGA20218 PGA20249

GILES & RANSOME INC-BENSALEM
PGA20064 PGA20090

HALTON CO, THE-PORTLAND
PGA10164 PGA10313

HAWTHORNE MACHINERY CO
PGA12017 PGA10267 PGA20113 PGA20124

HEWITT EQUIPMENT LTD (USA)-POINTE CLAIRE
PGA10318 PGA20144 PGA20283

HOLT OF CALIFORNIA - PLEASANT GROVE
PGA10168 PGA10174 PGA10235 PGA10353

JOHNSON MACHINERY CO-RIVERSIDE
PGA20001

KELLY TRACTOR CO-MIAMI
PGA20208

LOUISIANA MACHINERY CO INC-BATON ROUGE
PGA10232 PGA10345 PGA10346

MACHINERY POWER & EQUIPMENT-BOZEMAN
PGA20135

MICHIGAN AVS-GRAND RAPIDS
PGA20078 PGA20132 PGA20200 PGA20281

MILTON AVS-MILFORD
PGA10207 PGA10241

MUSTANG TRACTOR & EQUIP CO-BRYAN
PGA20108 PGA20033 PGA20045 PGA20080 PGA20087 PGA20187 PGA20223

NC MACHINERY-TUKWILA H339
PGA10137 PGA20265

NEBRASKA MACHINERY CO
PGA10315 PGA20177 PGA12005

OHIO AVS (OLD OHIO MACH-PARENT)
PGA10252 PGA10263 PGA20131 PGA20147 PGA20156 PGA20169 PGA20171
PGA20173

PATTEN INDUSTRIES INC-ELMHURST
PGA10253 PGA10305 PGA10316 PGA10332 PGA12006 PGA20021

PENN, H O MACHINERY CO INC-POUGHKEEPSIE
PGA10195

PETERSON TRACTOR CO-SAN LEANDRO
PGA10152 PGA10359 PGA12008

POOLE EQUIP CO, GREGORY-RALEIGH
PGA10351 PGA12007 PGA20077 PGA20267

QUINN CO-OXNARD
PGA20063 PGA12004 PGA20067 PGA20088

RIGGS, J A (EA MARTIN)-SPRINGDALE
PGA20075

RING POWER USED PART
PGA10362

STOWERS MACHINERY CORP-KNOXVILLE
PGA20053 PGA20061 PGA20126 PGA20141 PGA20145

THOMPSON MACHINERY COMMERCE-LAVERGNE
PGA10355 PGA20031 PGA20043 PGA20275

THOMPSON TRACTOR CO INC-TARRANT
PGA10356 PGA20136 PGA20193

TOROMONT-KANATA
PGA20234 PGA20117 PGA20134 PGA20115

TRACTOR AND EQUIPMENT CO-BILLINGS/HARNIS
PGA20051 PGA20110 PGA20118

WAGNER EQUIPMENT CO-AURORA
PGA10203 PGA20239 PGA20274

WARREN AVS-OKLAHOMA CITY
PGA20157

WESTERN STATES EQUIP CO-MERIDIAN
PGA20091 PGA20102 PGA20111 PGA20107

WHAYNE SUPPLY CO-CORBIN
PGA10343 PGA20112 PGA20167 PGA10225 PGA20159

WHEELER MACHINERY CO
PGA10182 PGA10248 PGA12012 PGA20057 PGA20122 PGA20174 PGA20185
PGA20194 PGA20304

WYOMING MACHINERY CO-CHEYENNE
PGA20100

YANCEY BROS CO-PARENT
PGA10349 PGA20009 PGA20272

ZIEGLER INC
PGA10231 PGA10242
 
Inspection:

1. Locate the spring pack (item 11 in Image 1.5.1) that is attached to the blocking bar on the Pin Grabber quick coupler.

2. Use Image 1.4.1 below as a reference for determining if the spring pack hole pattern is correct or in need of replacement.

3. If the spring pack hole pattern is correct, no further action is necessary, otherwise continue to the following section "Replacement Of The Blocking Bar Assembly".
Image1.4.1
 
Replacement Of The Blocking Bar Assembly:

Please observe all safety practices in the completion of this product rework. Refer to image 1.5.1 at the end of this document for the following rework instructions unless otherwise noted.

1. Uncouple the bucket or attachment from the Pin Grabber quick coupler as described in the "Operation" section of the OMM (media number SEBU7619).

2. Remove the Pin Grabber quick coupler from the machine by following the removal procedure in the "Quick Coupler Installation and Removal" section of the OMM (media number SEBU7619).

3. Remove the two retaining clips (item 17).

4. Remove the cylinder pin (item 3) from the Pin Grabber frame.

5. The cylinder group (item 1) will drop onto the frame. This can now be raised out of the Pin Grabber frame by placing a sling around the cylinder body. Once raised out of position, this should be secured. A long bar can be inserted through the pin hole to keep the cylinder raised. The blocking bar is now exposed.

6. The two retaining plate hex socket head bolts (item 20) can now be removed (4mm hexagon drive is required for removal of the bolts).

7. Remove the retaining plate (item 18).

8. Slide the blocking bar assembly (items 9, 11, 12 & 13) off of the insert (item 14).

9. The insert (item 14) should be checked for damage. Clean any dirt off of the insert and apply clean grease prior to installing the new blocking bar assembly.

10. The new blocking bar assembly should consist of the blocking bar (item 13), the spring (item 11), the bearing (item 12), and the lube fitting (item 9). Clean grease may be applied to the bushing prior to assembly on to the insert (item 14).

11. Slide the blocking bar assembly onto the insert (item 14).

12. Install the retaining plate (item 18) and the two retaining plate hex socket head bolts (item 20). Tighten the bolts to 5 Nm. Check that the blocking bar assembly is free to swing on the insert (item 14).

13. Install the blocking bar assembly and cylinder group (item 1) back into the coupler frame.

14. Align the blocking bar assembly and cylinder group pin bore with the coupler frame pin bores and install the cylinder pin (item 3).

15. Install the two retaining clips (item 17) to retain the cylinder pin (item 3).

16. Ensure the blocking bar assembly is free to swing.

17. Grease may be applied to the blocking bar grease nipple (item 9).

18. Install the Pin Grabber quick coupler onto the machine by following the installation procedure in the "Quick Coupler Installation and Removal" section of the OMM (media number SEBU7619).

19. Reattach the bucket or attachment to the Pin Grabber quick coupler as described in the "Operation" section of the OMM (media number SEBU7619).
Image1.5.1
 
 

Information System:

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING THE TOOL BOX DOOR PIN ON CERTAIN M325C MH, M325D L MH, M325D MH WHEEL MATERIAL HANDLERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BLOCKING BAR ASSEMBLY ON CERTAIN PIN GRABBER QUICK COUPLERS INSTALLED ON 330D MACHINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE DEDICATED COUPLER HYDRAULIC KIT ON CERTAIN HEX MACHINES EQUIPPED WITH A DEDICATED WEDGE LOCK COUPLER
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE STRAIGHT TRAVEL CONTROL PEDAL ON CERTAIN 365CL, 365CL SF, 385C, 385CL, AND 385C FS EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVES ON CERTAIN 312C, 315C, 318C, AND 319C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SWING PUMP TUBE ON CERTAIN 365B, 365B SERIES II, 365C, 385B, 385C AND 5090B EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING STICK CYLINDER HOSE FIXATION SYSTEM ON CERTAIN 365B L SERIES II AND 365C L FRONT SHOVELS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER RADIATOR CORE ON CERTAIN 345C, 345CL AND 345C MH HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DOOR LOCK ROD ASSEMBLY ON CERTAIN 303C CR, 303.5C CR, 304C CR, AND 305C CR MINI HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SECONDARY ENGINE SHUTDOWN SWITCH ON CERTAIN 325D, 330D, M325D L MH, M325D MH EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE BOOM FOOT AREA WHICH MAY CRACK ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW BOOM ASSEMBLY ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE MUFFLER BRACKET ASSEMBLY ON CERTAIN 365CL, 365CL FS, AND 365CL MH EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HARNESS AND RELAY ON CERTAIN 414E INDUSTRIAL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TUBE ASSEMBLY AND HOSE ASSEMBLIES FOR THE HAMMER LINE ON CERTAIN 320C(L) AND 321C(L) EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR RE-INSTALLING STABILITY (VERTICAL TILT) ALARM SWITCH ON CERTAIN 325D, 330D, 345C, 365C AND 385C HYDRAULIC EXCAVATORS, EQUIPPED WITH ULTRA HIGH DEMOLITION ATTACHMENT
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE STICK LOWERING CHECK VALVE ON CERTAIN 315C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A WARNING FILM ON THE PIPE CONNECTED TO THE BOOM LOWER CHECK VALVE (BLCV) ON CERTAIN 365B, 365B SERIES II, 385B AND 385C
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TORQUE CONVERTER ON CERTAIN TH220B, TH330B, TH340B, TH350B, TH355B, TH360B, TH460B, TH560B, AND TH580B TELEHANDLERS; AND ON CERTAIN CIPI POWER MODULES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE ROUTING OF THE ENGINE FUEL LINE TUBE ON CERTAIN 330D L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING STICK CYLINDER HYDRAULIC HOSE ASSEMBLIES AND TUBE ASSEMBLIES, IF CRACKED, ON CERTAIN 345C(L) EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR TIGHTNENING THE FUEL HOSE CONNECTOR ON CERTAIN 345C AND 345CL HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE CHAIN TENSIONER GROUP ON CERTAIN T6B, T9B, AND T15B TRENCHERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE OIL FILLER TUBE ON CERTAIN M313C AND M315C WHEELED EXCAVATORS