PRODUCT SUPPORT PROGRAM FOR REPLACING THE MUFFLER BRACKET ASSEMBLY ON CERTAIN 365CL, 365CL FS, AND 365CL MH EXCAVATORS
[REBE2513]
AIR INLET AND EXHAUST SYSTEM
MUFFLER GP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE MUFFLER BRACKET ASSEMBLY ON CERTAIN 365CL, 365CL FS, AND 365CL MH EXCAVATORS
REBE2513-00
Show/hide table
| 29Jan2008 |
U-51
A-43
D-41
O-46
Show/hide table
| After Failure Only Parts stock action needed | PRODUCT SUPPORT PROGRAM FOR REPLACING THE MUFFLER BRACKET ASSEMBLY ON CERTAIN 365CL, 365CL FS, AND 365CL MH EXCAVATORS |
|
| 1062 | PS51437 |
|
Show/hide table
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51437" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
Show/hide table
| NOTE: | Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible. |
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
Show/hide table
TERMINATION DATE |
| 31Jan2010 |
PROBLEM
Show/hide table
| The existing 266-6181 or 310-9517 Muffler Bracket Assembly can crack on certain 365CL, 365CL FS, and 365CL Excavators. The failure results in a crack on the bracket where the U bolt holding the exhaust muffler is bolted on. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| *******Group 1******* | |
| 365C L | ELC00156-00377 MCS00178-00191, 193-454 MCY00185-00431 MEM00171-00274 |
| 365C L FS | PAR00250-00267 |
| 365C L MH | GWC00226-00228 |
Show/hide table
| *******Group 2******* | |
| 365C L OEM | GSZ00101-00103, 116-130 |
| CIPI | 0EM01312-01313, 1397, 1417, 1479, 1674-1675, 1682, 1960-1961, 1972-1973 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 3109692 | BRACKET AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 3109692 | BRACKET AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
Show/hide table
Remove all 266-6181 or 310-9517 Muffler Bracket Assemblies from dealer parts stock. |
Show/hide table
| Change the failed 266-6181 or 310-9517 Muffler Bracket Assembly (see Image 1) with improved 310-9692 Muffler Bracket Assembly. Follow the removal and installation procedure from Disassembly and Assembly Manual, RENR8615, to remove and install the muffler. Tighten to a torque of 50+/-10 Nm on the U-bolt (see Image 2). |
Show/hide table
|
| Image1 |
|
| Image2 |
SERVICE CLAIM ALLOWANCES
Show/hide table
|
Submit one claim for all parts removed from dealer parts stock. |
Show/hide table
| *******Group 1******* | ||||||
0-24 mo |
||||||
25-48 mo |
||||||
| NOTE: This is a 4.0-hour job for Group 1 | ||||||
Show/hide table
| *******Group 2******* | ||||||
0-24 mo |
||||||
25-48 mo |
||||||
| NOTE: This is a 4.0-hour job for Group 2 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Information System:
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BLOCKING BAR ASSEMBLY ON CERTAIN PIN GRABBER QUICK COUPLERS INSTALLED ON 324D AND 325D MACHINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING THE TOOL BOX DOOR PIN ON CERTAIN M325C MH, M325D L MH, M325D MH WHEEL MATERIAL HANDLERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BLOCKING BAR ASSEMBLY ON CERTAIN PIN GRABBER QUICK COUPLERS INSTALLED ON 330D MACHINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE DEDICATED COUPLER HYDRAULIC KIT ON CERTAIN HEX MACHINES EQUIPPED WITH A DEDICATED WEDGE LOCK COUPLER
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE STRAIGHT TRAVEL CONTROL PEDAL ON CERTAIN 365CL, 365CL SF, 385C, 385CL, AND 385C FS EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE BOOM LOWERING CHECK VALVES ON CERTAIN 312C, 315C, 318C, AND 319C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SWING PUMP TUBE ON CERTAIN 365B, 365B SERIES II, 365C, 385B, 385C AND 5090B EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING STICK CYLINDER HOSE FIXATION SYSTEM ON CERTAIN 365B L SERIES II AND 365C L FRONT SHOVELS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER RADIATOR CORE ON CERTAIN 345C, 345CL AND 345C MH HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DOOR LOCK ROD ASSEMBLY ON CERTAIN 303C CR, 303.5C CR, 304C CR, AND 305C CR MINI HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SECONDARY ENGINE SHUTDOWN SWITCH ON CERTAIN 325D, 330D, M325D L MH, M325D MH EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE BOOM FOOT AREA WHICH MAY CRACK ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HARNESS AND RELAY ON CERTAIN 414E INDUSTRIAL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TUBE ASSEMBLY AND HOSE ASSEMBLIES FOR THE HAMMER LINE ON CERTAIN 320C(L) AND 321C(L) EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR RE-INSTALLING STABILITY (VERTICAL TILT) ALARM SWITCH ON CERTAIN 325D, 330D, 345C, 365C AND 385C HYDRAULIC EXCAVATORS, EQUIPPED WITH ULTRA HIGH DEMOLITION ATTACHMENT
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE STICK LOWERING CHECK VALVE ON CERTAIN 315C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A WARNING FILM ON THE PIPE CONNECTED TO THE BOOM LOWER CHECK VALVE (BLCV) ON CERTAIN 365B, 365B SERIES II, 385B AND 385C
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TORQUE CONVERTER ON CERTAIN TH220B, TH330B, TH340B, TH350B, TH355B, TH360B, TH460B, TH560B, AND TH580B TELEHANDLERS; AND ON CERTAIN CIPI POWER MODULES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE ROUTING OF THE ENGINE FUEL LINE TUBE ON CERTAIN 330D L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING STICK CYLINDER HYDRAULIC HOSE ASSEMBLIES AND TUBE ASSEMBLIES, IF CRACKED, ON CERTAIN 345C(L) EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR TIGHTNENING THE FUEL HOSE CONNECTOR ON CERTAIN 345C AND 345CL HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE CHAIN TENSIONER GROUP ON CERTAIN T6B, T9B, AND T15B TRENCHERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE OIL FILLER TUBE ON CERTAIN M313C AND M315C WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND TIGHTENING THE LOWER SWING FRAME PIN NUT ON CERTAIN 416E, 420E AND 430E BACKHOE LOADERS