PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A WARNING FILM ON THE PIPE CONNECTED TO THE BOOM LOWER CHECK VALVE (BLCV) ON CERTAIN 365B, 365B SERIES II, 385B AND 385C Caterpillar


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PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A WARNING FILM ON THE PIPE CONNECTED TO THE BOOM LOWER CHECK VALVE (BLCV) ON CERTAIN 365B, 365B SERIES II, 385B AND 385C [REBE2572]
HYDRAULIC SYSTEM
VALVE GP-LOAD CONTROL
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A WARNING FILM ON THE PIPE CONNECTED TO THE BOOM LOWER CHECK VALVE (BLCV) ON CERTAIN 365B, 365B SERIES II, 385B AND 385C
REBE2572-00

06Nov2007


U-559
A-457
D-454
O-486

 
Safety
  
  

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A WARNING FILM ON THE PIPE CONNECTED TO THE BOOM LOWER CHECK VALVE (BLCV) ON CERTAIN 365B, 365B SERIES II, 385B AND 385C

5059 7405 5147 5811
PI10639
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10639" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10639" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.



PROBLEM

This program replaces the previous program, PI10601, which was cancelled due to the population and parts needing to be updated for US & NON-US machines.

A Warning Film needs to be installed on certain 365B, 365B Series II, 365C, 385B, and 385C Excavators that are equipped with Boom Lowering Check Valves (BLCV). The 153-5140 Seat within the BLCV may fail if the pressure from the bleed-off valve is not released properly before disconnecting the tube connected to the BLCV. This may result in personal injury or death.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
365BL  9PZ00230, 233-234, 251, 253, 256, 258-260, 267, 274-278, 280-282, 284, 286, 288, 291-292, 294-295, 298-299, 301, 304-305, 313, 322, 328-329, 333, 336-337, 341, 343-344, 347-348, 352, 354-355, 365-367, 369, 414, 416-417, 421, 430-431, 433, 438-440, 446, 455, 457, 460, 462, 469, 491-492, 494, 498, 501-502, 513-514, 516, 518, 520-522
365BL II  JMB00279, 285, 288, 301, 304, 307, 318, 320-321, 325, 327, 329, 348-349, 371, 373, 377-378, 380, 384-385, 390, 393, 399, 401-402, 405-406, 411, 415, 418, 420-422, 429-430, 433, 437, 439-440, 444-447, 457, 461, 468, 470, 474-475, 480, 482, 484, 490, 497-498, 502-504, 508-509, 512, 520, 528-529, 531-532, 535, 537, 539-540, 545, 553, 555-557
365BL MH  CTY00401, 403-404
365CL ELC00160, 164, 192, 222, 252, 259, 280-281, 283, 285, 288, 291

MCY00187-00188, 191-195, 207, 212, 214-215, 218-220, 227-228, 230-231, 233, 237-238, 240, 244, 247, 251-253, 259, 268, 276, 279-280, 282-284, 286, 294-297, 302-303, 305, 318-320, 322-323, 326-327, 332, 336-338, 340-341, 343-344, 346, 348, 353-355, 358, 362-365, 367-368, 375-376, 378-383, 385, 387, 389

MEM00173-00175, 180-182, 187-188, 191, 196, 200, 208, 210-213, 215-216, 219-220, 223, 225, 227, 238, 240, 242, 245-246, 251, 269
385B BLY00152

CLS00208, 210-219, 221-225, 227-232, 234, 238, 240-241, 243, 245-246, 249-250, 252, 254-256, 261, 263-266, 269-271, 276-277
385BL  FDL00153, 155, 157-158, 160, 163, 165, 167, 174, 179, 182, 188, 191, 203, 207, 210-212, 214, 219-220, 222-223, 229-230, 238, 240, 255, 257, 265, 268, 272, 276-278
385C KBC00201-00202, 205-207, 210-211, 214-217, 219-221, 223-224, 229-232, 234-236

KKK00123-00134, 136-138, 145, 149-151, 163, 167, 170, 174-179
385CL KGB00278, 283-284, 293, 297-298, 306, 308-309, 312, 314, 324-325, 327, 329-331, 333, 342-343, 345-347, 350-355, 359, 362-363, 365-366, 370-371

SBE00212

T2E00292, 299, 307, 310, 313, 316, 330, 334, 338, 340
385CL MH  WAW00213, 218
*******Group  2*******
365C L (OEM)  GSZ00118-00123, 125-127
CIPI 05A13036, 13178, 13186-13187

0EM00281-00282, 523, 536, 648-649, 680, 687, 746, 924, 970-971, 998, 1003, 1023, 1027, 1056, 1110, 1112-1113, 1143, 1148-1149, 1166, 1265, 1270-1271, 1312-1313, 1397, 1403, 1417, 1429, 1479, 1674-1675, 1682, 1841, 1960-1961, 1972-1973
*******Group  3*******
365BL 9PZ00254, 257, 370, 413

9TZ00423, 501, 540
365BL II MH  SDL00118-00119
365BL MH  CTY00349
365CL MH  GWC00226-00228
385CL  EDA00211, 224, 226, 294
385CL MH  WAW00214-00215
*******Group  4*******
365BL 9PZ00273, 364

9TZ00359, 459, 502
365BL II  DER00115
365BL II MH  SDL00116-00117
365BL MH  CTY00400, 402
385B CLS00248

RCD00192
385CL EDA00301

KGB00277, 285
385CL MH  WAW00212, 216-217

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
2 2854282 FILM-WARNING
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
2 2854282 FILM-WARNING
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 3*******
2 2691938 FILM-WARNING
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 4*******
2 2691938 FILM-WARNING
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Install a Warning Film on the pipe connected to each of the BLCVs in order to alert mechanic to release the system pressure before disconnecting the pipe in accordance with the Disassembly and Assembly Manual.

Warning Film 269-1938 is equivalent to Warning Film 285-4282 with "WARNING" typed on.
Machines located in the US should have the Warning Film 269-1938, while Machines NOT located in the US should have the Warning Film 285-4282

Machines from group 1 & 2 should NOT be located in the US, therefore apply film 285-4282.
Machines from group 3 & 4 should be located in the US, therefore apply film 269-1938.
In the case of mismatch, thank you to correct as per above rule.
Notice that Machines from group 3 have already been reworked with PI10601 but with improper film. They have to be rewoked with correct Warning Film 269-1938 instead of Warning Film 285-4282.
Refer to the attached Rework Procedure.

OWNER NOTIFIAVSION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%
 NOTE: This is a 0.5-hour job for Group 1

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%
 NOTE: This is a 0.5-hour job for Group 2

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%
 NOTE: This is a 0.5-hour job for Group 3

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%
 NOTE: This is a 0.5-hour job for Group 4


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A WARNING FILM ON THE PIPE CONNECTED TO THE BOOM LOWERING CHECK VALVE (BLCV).

MODELS INVOLVED - 365B, 365B Series II, 365C, 385B, and 385C Excavators

Dear AVSpare Product Owner:


A Warning Film needs to be installed on the products listed below. The 153-5140 Seat within the boom lowering check valve may fail if the pressure from the bleed-off valve is not released properly before disconnecting the tube connected to the boom lowering check valve. This may result in personal injury or death. You will not be charged for the service performed.

Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 06Nov2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.



AVSpare Inc.

Identification #(s)



Attached to 06Nov2007 Service Letter


Rework Procedure


 
1)For 365B and 365B Series II machines, refer to Image 1.1.1 for the
installation location of the warning film.
Image1.1.1
 
2)For 365C machines, refer to Image 1.2.1 for the installation
location of the warning film.
Image1.2.1
 
3)For 385B machines, refer to Image 1.3.1 for the installation
location of the warning film.
Image1.3.1
 
4)For 385C machines, refer to Image 1.4.1 for the installation
location of the warning film.
Image1.4.1
 
 

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