PRODUCT SUPPORT PROGRAM FOR REPLACING THE TORQUE CONVERTER ON CERTAIN TH220B, TH330B, TH340B, TH350B, TH355B, TH360B, TH460B, TH560B, AND TH580B TELEHANDLERS; AND ON CERTAIN CIPI POWER MODULES
[REBE2573]
POWER TRAIN
FILTER GP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TORQUE CONVERTER ON CERTAIN TH220B, TH330B, TH340B, TH350B, TH355B, TH360B, TH460B, TH560B, AND TH580B TELEHANDLERS; AND ON CERTAIN CIPI POWER MODULES
REBE2573-02
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| 22Jan2008 |
| (Revised 10Apr2008) |
U-39
A-35
D-31
O-35
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE TORQUE CONVERTER ON CERTAIN TH220B, TH330B, TH340B, TH350B, TH355B, TH360B, TH460B, TH560B, AND TH580B TELEHANDLERS; AND ON CERTAIN CIPI POWER MODULES |
|
| 3101 5068 | PS51434 |
|
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51434" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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| NOTE: | This Revised Service Letter replaces the 22Jan2008 (Revised 28Jan2008) Service Letter. Changes have been made to the Service Claim Allowance and Rework Procedure notes. |
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TERMINATION DATE |
| 31Jan2010 |
PROBLEM
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| The existing torque converter can fail on certain TH220B, TH330B, TH340B, TH350B, TH355B, TH360B, TH460B, TH560B, and TH580B Telehandlers; and on certain CIPI Power Modules. If the existing torque converter fails it will result in a loss of power. Installation of the new torque converter will prevent repeat failures. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| TH220B | SLA00250-00264, 266-270, 272-739, 850-1130 |
| TH330B | SLB00250-01366, 1500-2009 |
| TH340B | SLC00250-00253, 255-352, 700-772, 850-873 |
| TH350B | SLD00250-00251, 254-531, 600-755, 1000-1258, 1400-1640 |
| TH355B | JRK00100-00177, 450-591 |
| TH360B | SLE00250-00258, 266-1264, 1350-1898, 3000-4043, 4500-5485 |
| TH460B | SLF00250-00804, 900-1893, 2100-2871, 6423 |
| TH560B | SLG00250-01171, 1300-1688 |
| TH580B | SLH00250-00720, 900-1264 |
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| *******Group 2******* | |
| PM OEM | MLS00101-00596, 598-603, 605-610, 613-930, 932-937, 941-945, 948-953, 956-996, 998-1001, 1003-1347, 1349-1385, 1387-1397, 1400-1496, 1498-1686, 1688-1708, 1710-1720, 1722, 1724-1733, 1735-1772, 1775-1805, 1807-1853, 1855, 1857-1860, 1862-1970, 1973-1982, 1984-1992, 1994-2001, 2004-2010, 2013-2018, 2024-2027, 2033, 2035-2036, 7531, 7594 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 1G8878 | FILTER AS-HYD |
| 8 | 1076826 | BOLT-12 POINT HD |
| 1 | 1788164 | SEAL-OIL |
| 1 | 2935003 | TC GP-BASIC |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 1G8878 | FILTER AS-HYD |
| 8 | 1076826 | BOLT-12 POINT HD |
| 1 | 1788164 | SEAL-OIL |
| 1 | 2935003 | TC GP-BASIC |
| In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| See attached rework procedure. |
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SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | ||||||
0-24 mo |
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25-48 mo |
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| NOTE: This is a 10.0-hour job for Group 1 | ||||||
| Note: An additional 25 hours of labor to flush and clean the oil system can be claimed if there was a major failure that sent debris through the system. The filter should be cut open and an SOS sample taken to confirm debris is present. The SOS report should be attached to the warranty claim when filing for the additional labor. |
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| *******Group 2******* | ||||||
0-24 mo |
||||||
25-48 mo |
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| NOTE: This is a 10.0-hour job for Group 2 | ||||||
| Note: An additional 25 hours of labor to flush and clean the oil system can be claimed if there was a major failure that sent debris through the system. The filter should be cut open and an SOS sample taken to confirm debris is present. The SOS report should be attached to the warranty claim when filing for the additional labor. |
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| Replace the failed 2307551 Torque Converter using the following procedure for both Group 1 and Group 2. NOTE: Cat Branded JLG Telehandler Serial Numbers. These serial numbers are for reference ONLY, DO NOT use for filing warranty claims The Power Module serial numbers (MLS prefix) MUST be used for warranty claims. TH220B TBF00100-00124, 126-141, 143-268, 270, 272-285, 287-339, 341-343, 345-347, 349-378, 383, 384, 387-390, 393, 397, 399 TH330B TBG00100-00113, 115-187, 189-196, 199-382, 384, 386-400, 402-426, 428-437, 439, 441, 442, 445-511, 513-587, 589-617, 619-622, 625, 629-631, 633-640, 642, 660, 664 TH360B TBH00100-00102, 104-133, 135-139, 141-227, 229-560, 562-645, 647-689, 691-694, 696-802, 804-809, 811-818, 820-823, 825-839, 841-846, 848-855, 857, 858, 862, 879 TH560B TBP00100-00108, 110-151, 153-160, 162-174, 178, 179, 182 TH580B TBJ00101-00114, 116-206, 208-213, 215-248, 250-255, 257-272, 274, 275, 277-280, 282-284, 286-310, 312, 313, 315-317,319-323, 326, 327, 329, 332, 335, 340, 390 Refer to the Service Manuals as necessary. RENR5186, Disassembly and Assembly Manual TH350B, TH355B, TH360B, TH460B, TH560B Telehandler Power Train. RENR7706, Disassembly and Assembly Manual TH220B and TH330B Telehandler Power Train. RENR7755, Disassembly and Assembly Manual TH580B Telehandler Power Train. |
| 1. Remove the transmission and torque converter from the machine and then remove the converter from the transmission. 2. Install a new 1788164 Lip Seal. 3. Install the new 2935003 Torque Converter. 4. Install the transmission and torque converter into the machine. 5. Use new 1076826 Bolts to install the front and rear drive shafts to the transmission. 6. Install a new 1G8878 Power Train Oil Filter. 7. Test the machine for proper operation. |
Information System:
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