PRODUCT IMPROVEMENT PROGRAM FOR TIGHTNENING THE FUEL HOSE CONNECTOR ON CERTAIN 345C AND 345CL HYDRAULIC EXCAVATORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR TIGHTNENING THE FUEL HOSE CONNECTOR ON CERTAIN 345C AND 345CL HYDRAULIC EXCAVATORS [REBE2725]

FUEL SYSTEM

LINES GP-FUEL

PRODUCT IMPROVEMENT PROGRAM FOR TIGHTNENING THE FUEL HOSE CONNECTOR ON CERTAIN 345C AND 345CL HYDRAULIC EXCAVATORS

REBE2725-00

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18Oct2007

U-524

D-422

O-453

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*Safety*	PRODUCT IMPROVEMENT PROGRAM FOR TIGHTNENING THE FUEL HOSE CONNECTOR ON CERTAIN 345C AND 345CL HYDRAULIC EXCAVATORS
1274		PI10636

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10636" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10636" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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PROBLEM

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The fuel hose connector needs to be tightened on certain 345C and 345CL Excavators. The existing fuel hose connector can leak fuel. The tightening torque was insufficient during assembly. If fuel leaks, this may possibly cause a fire, which may result in personal injury or death.

AFFECTED PRODUCT

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Model	Identification Number
345C	BWY00182-00188 GPH00362-00398 SPC00263-00265 TBA00326-00346
345C (OEM)	B6N00129-00139
345C L	LYS00180-00186
345CL	GCL00275-00276

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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OWNER NOTIFIAVSION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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AVSpare		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE TIGHTENING OF FUEL HOSE CONNECTOR

MODELS INVOLVED - 345C and 345CL HYDRAULIC EXCAVATOR

Dear AVSpare Product Owner:

The fuel hose connector needs to be tightened on the products listed below. The existing fuel connector can leak fuel. If fuel leaks, this may possibly cause a fire, which may result in personal injury or death. You will not be charged for the service performed.

Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 18Oct2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

AVSpare Inc.

Identification #(s)

Attached to 18Oct2007 Service Letter

Rework Procedure

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1. Place the machine on a level surface with the implement lowered to the ground. Stop the engine.

2. Remove the under guard at the lower area of the engine and radiator.

Image1.1.1

3. Tighten the jointed swivel nut at both the radiator and engine side with a torque
of 37+/-4 N.m for union connector and 80+/-7N.m for swivel nut.

Note: Pay attention to angle of hose and keeping clearance between hose.