PRODUCT SUPPORT PROGRAM FOR REPLACING THE TAPERED PIN AND RELATED HARDWARE FOR THE LOWER SWING FRAME ON CERTAIN 416E, 420E AND 430E BACKHOE LOADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE TAPERED PIN AND RELATED HARDWARE FOR THE LOWER SWING FRAME ON CERTAIN 416E, 420E AND 430E BACKHOE LOADERS [REBE2889]

FRAME AND BODY

FRAME GP

PRODUCT SUPPORT PROGRAM FOR REPLACING THE TAPERED PIN AND RELATED HARDWARE FOR THE LOWER SWING FRAME ON CERTAIN 416E, 420E AND 430E BACKHOE LOADERS

REBE2889-00

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20Nov2007

U-603

A-492

D-494

O-529

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After Failure Only Parts stock action needed	PRODUCT SUPPORT PROGRAM FOR REPLACING THE TAPERED PIN AND RELATED HARDWARE FOR THE LOWER SWING FRAME ON CERTAIN 416E, 420E AND 430E BACKHOE LOADERS
6506		PS51398

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51398" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

30Nov2009

PROBLEM

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The 130-0484 and 9R-0234 Tapered Pin for the lower swing frame joint may prematurely fail on certain 416E, 420E and 430E Backhoe Loaders. An improved tapered pin is available.

AFFECTED PRODUCT

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Model	Identification Number
416E	CBD00940-02307 SHA00116-02225
420E	HLS00210-03604 KMW00150-01555
430E	DDT00220-00504 EAT00230-00802

PARTS NEEDED

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Qty	Part Number	Description
1	3B8489	FITTING
1	8T3652	NUT
1	8T4837	WASHER-PLATED
1	3005440	PIN
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an inital order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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****Parts Stock ****

Remove all 130-0484 Pins from dealer parts stock.

****Affected Product****

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A new 300-5440 Pin has improved fatigue life by increasing the heat treatment area and also the radius at the thread base was increased to 3mm.

Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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****Parts Stock****

Submit one claim for all parts removed from dealer parts stock.

****Affected Product****

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-2500 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
2501-5000 hrs, 25-48 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 2.0-hour job

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PARTS DISPOSITION

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****Parts Stock****

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

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****Affected Product****

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

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Rework Procedure

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Refer to Disassembly and Assembly Manual, RENR6485, "Swing Frame-Install".

Note: When installing the new pin, the taper pin bore must be cleaned with degreaser to remove grease or protective coatings. The bore and taper area of the pin then must be cleaned with isopropyl alcohol prior to assembly.

Tighten the lower swing frame pin nut to a torque of 1250 +/- 135 Nm (922 +/- 100 lb ft). Place the rear implements in the position shown below in Image 1.1.1 to apply torque to the nut.
Note: The swing frame lock pin must be installed when applying torque to the nut.

Image1.1.1

Cycle the swing cylinders 10 times with the backhoe positioned as shown in Image 1.2.1. Cycle the swing cylinders without hitting the frame with the swing casting.

Image1.2.1

Cycle the stick cylinder 10 times with the backhoe positioned as shown in Image 1.3.1.

Image1.3.1

Cycle the boom cylinder 10 times with the backhoe positioned as shown in Image 1.4.1. Cycle the boom cylinder through the snubber when raising the boom.

Image1.4.1

Re-tighten the lower swing frame pin nut to a torque of 1250 +/-135 Nm (922 +/- 100 lb ft). Place the rear implements in the position shown in Image 1.1.1 to apply torque to the nut.
Note: The swing frame lock pin must be installed when applying torque to the nut.