PRODUCT SUPPORT PROGRAM FOR REPLACING THE FINAL DRIVE CARRIER ASSEMBLY ON CERTAIN 330DL EXCAVATORS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING THE FINAL DRIVE CARRIER ASSEMBLY ON CERTAIN 330DL EXCAVATORS [REBE2929]
POWER TRAIN
DRIVE GP-FINAL
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FINAL DRIVE CARRIER ASSEMBLY ON CERTAIN 330DL EXCAVATORS
REBE2929-00

15Nov2007


U-588
A-479

 
After Failure Only
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE FINAL DRIVE CARRIER ASSEMBLY ON CERTAIN 330DL EXCAVATORS

4050
PS51393
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51393" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

30Nov2009

PROBLEM

The existing 7Y-0731 Carrier Assembly can have the 7Y-0656 Shaft moved out the bore of the 7Y-0732 Carrier on certain 330DL Excavators due to improper stake marks on the carrier. The planet gears may rub internal components of the final drive, resulting in abnormal noise and/or high oil contamination.

AFFECTED PRODUCT

Model Identification Number
330D L B6H00100-00567

JLP00101-00427

PARTS NEEDED

Qty

Part Number Description
1 7Y0731 CARRIER AS
In Order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Replace the 7Y-0731 Carrier Assembly with a new carrier assembly. Refer to Disassembly and Assembly Manual, RENR8648, for final drive disassembly and assembly.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-3000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
3001-6000 hrs,
25-36 mo 
33.3%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 10.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Information System:

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