PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE TOPS CANOPY ON CERTAIN 303C CR, 303.5C CR, 304C CR AND 305C CR MINI HYDRAULIC EXCAVATORS Caterpillar


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PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE TOPS CANOPY ON CERTAIN 303C CR, 303.5C CR, 304C CR AND 305C CR MINI HYDRAULIC EXCAVATORS [REBE3079]
OPERATOR STATION
CAB GP
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE TOPS CANOPY ON CERTAIN 303C CR, 303.5C CR, 304C CR AND 305C CR MINI HYDRAULIC EXCAVATORS
REBE3079-00

08Apr2008


U-177
A-141
D-135
O-160

 
Safety
  
  

PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE TOPS CANOPY ON CERTAIN 303C CR, 303.5C CR, 304C CR AND 305C CR MINI HYDRAULIC EXCAVATORS

7302 7323
PI10673
NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10673" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10673" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.



PROBLEM

The TOPS canopy needs to be reworked on certain 303C CR, 303.5C CR, 304C CR and 305C CR Mini Hydraulic Excavators. The existing TOPS canopy can fail through the welds that connect the vertical pipes to the cast joint that connects to the roof. This problem may not be apparent during normal operation of the machine. However, the pipes could separate from the joints in the event of a tip over incident. This can result in personal injury or death in the event of a tip over incident.

AFFECTED PRODUCT

Model Identification Number
303.5CCR  DMY00139-00140, 142, 144, 151-155, 160, 165-169, 176-180, 187-190, 198-201, 209-213, 220-224, 231-234, 240-243, 250-253, 260-264, 269-273, 280-284, 291-296, 301-302, 306-308, 313-319, 325-328, 335-340, 343-346, 350-354, 360-362, 366-372, 377-382, 388-389, 393-395, 400-402, 406-408, 413-416, 420-423, 427-429, 432-433, 437-440, 444-448, 452-454, 458-459, 464-466, 470-476, 478-481, 487-490, 496-499, 506-507, 509-510, 516-519, 525-529, 534-542, 544-551, 554-558, 566-575, 578-579, 586-592, 598-610, 615-619, 622-625, 631-637, 640-646, 662-665, 670-671, 683-689, 691-698, 704-707, 710-713, 719-730, 736-741, 746-751, 757-762, 767-772, 777-782, 787-792, 797-802, 807-833, 839-844, 849-854, 859-864, 870-875, 884-891, 902-907, 913-918, 924-931, 935-936, 948-949, 954-955, 964-965, 974-975, 983-984, 995, 1001-1002, 1013-1014, 1021, 1030-1031, 1040-1041, 1050-1051, 1059-1060, 1069, 1079, 1089, 1097, 1106, 1121-1123, 1131, 1144-1145, 1150-1151, 1159-1160, 1169-1170, 1179-1182, 1186-1189, 1196-1198, 1207-1209, 1213-1214, 1371-1375, 1379-1380, 1386-1387, 1393-1397, 1402, 1405-1410, 1430-1434, 1445-1447, 1449-1454, 1482, 1485, 1490, 1493, 1526-1528, 1534-1535, 1541-1548, 1559-1560, 1562, 1577-1578, 1594-1601, 1606, 1608-1609, 1614-1622, 1643-1647, 1656, 1702, 1709-1710, 1715-1716, 1730, 1757-1758, 1760, 1762, 1765, 1769, 1773-1774, 1779-1781, 1784-1788, 1803, 1816-1817, 1826-1827, 1834, 1837, 1850, 1856-1859, 1861-1865, 1867, 1870-1871, 1877-1880, 1882, 1886-1891, 1895-1899, 1901-1902, 1907-1908, 1917-1920, 1939-1949, 1951-1953, 1963-1964, 1971-1972, 1974-1977, 1982-1985, 1991-1996, 1999, 2005-2006, 2009-2013, 2016-2020, 2024-2026, 2029-2034, 2036, 2044-2045, 2058-2063, 2070-2075, 2078-2082, 2086-2091, 2093-2094, 2103-2105, 2108-2111, 2117-2120, 2128-2129, 2140-2144, 2151-2154, 2160-2163
303CCR  BXT00125-00126, 128-131, 136, 139-142, 147-148, 151-153, 157-160, 163, 180-182, 200-202, 227-230, 234, 243-245, 255-258, 270-274, 287-288, 301-304, 317-321, 330, 346-347, 360-362, 377-378, 387-388, 398-399, 406, 415-418, 431-435, 439, 448-450, 463-468, 477-480, 490-492, 501-504, 513-516, 521, 526-528, 541-542, 557-560, 571-574, 583-586, 599-602, 615-619, 632-633, 635-636, 645-646, 665-667, 678-680, 685-686, 697-699, 708-711, 720-722, 730-733, 742-743, 748-749, 758-762, 771-774, 783-785, 794-795, 804-807, 816-820, 825-826, 833-835, 837-838, 842-883, 888-901, 904-907, 910-918, 925-927, 932-933, 939-940, 951-952, 958-959, 965, 972, 980, 987, 994, 1001, 1008, 1015, 1022, 1029, 1036, 1043, 1050, 1057, 1064-1065, 1071-1072, 1078-1079, 1085-1088, 1092-1095, 1098-1101, 1104, 1106-1109, 1112-1119, 1122-1127, 1130-1133, 1135-1136, 1140-1141, 1146-1148, 1150-1153, 1158-1163, 1185-1186, 1200, 1211-1214, 1218-1220, 1223-1225, 1228-1231, 1235-1237, 1241-1243, 1246-1248, 1251-1252, 1258-1259, 1262, 1268-1271, 1276-1280, 1285-1286, 1293-1296, 1300, 1302-1303, 1308-1309, 1314-1316, 1320-1321, 1326-1327, 1334-1336, 1343-1345, 1349-1350, 1356-1357, 1364-1365, 1371-1372, 1379-1380, 1387-1388, 1395-1396, 1402-1403, 1409-1410, 1416-1417, 1425-1426, 1432-1433, 1440-1442, 1449-1451, 1456-1458, 1463-1464, 1468-1469, 1475-1476, 1481-1483, 1490-1491, 1499-1501, 1507-1508, 1515-1516, 1525-1526, 1534-1535, 1542-1544, 1553-1555, 1561-1563, 1573-1575, 1580-1581, 1587-1588, 1595-1597, 1605-1606, 1614-1616, 1624, 1633-1635, 1644-1645, 1655-1659, 1668-1671, 1677-1679, 1689-1690, 1697-1698, 1709-1712, 1715-1717, 1722-1725, 1730-1732, 1737-1740, 1743-1745, 1750-1752, 1757-1758, 1767-1768, 1773-1776, 1781-1784, 1790-1792, 1797-1802, 1807-1808, 1814-1815, 1821-1823, 1833-1834, 1837, 1842-1846, 1854-1858, 1862-1867, 1871-1875, 1880-1884, 1889-1892, 1897-1902, 1907-1908, 1916-1919, 1925-1930, 1939-1941, 1952-1955, 1965-1969, 1983-1986, 1997-1998, 2012-2015, 2036-2041, 2060-2062, 2069-2074, 2080-2082, 2103-2107, 2117-2122, 2137, 2140-2141, 2158-2162, 2164-2167, 2170-2173, 2175-2178, 2181-2183, 2185-2190, 2193-2197, 2199-2201, 2205-2210, 2212-2217, 2235-2236, 2249-2250, 2322, 2342-2343, 2353-2354, 2435-2436, 2442-2443, 2449-2452, 2455-2456, 2460-2463, 2468, 2477-2480, 2489-2492, 2496-2498, 2503-2504, 2534-2538, 2544, 2546-2550, 2555-2558, 2581-2583, 2587-2588, 2593-2595, 2600-2602, 2607-2608, 2613-2614, 2619-2620, 2625-2626, 2631-2633, 2638-2639, 2658, 2661-2673, 2676, 2678, 2683, 2685, 2687, 2690, 2694, 2696, 2699, 2702, 2705, 2708, 2710, 2713-2715, 2718, 2720, 2722, 2724, 2726, 2728, 2730, 2732, 2734-2737, 2739, 2741, 2745-2746, 2761-2771, 2789-2790, 2794-2795, 2800-2801, 2805, 2810, 2821-2825, 2833, 2837, 2839-2843, 2848-2863, 2865, 2880-2889, 2892-2893, 2896-2897, 2904-2908, 2917-2918, 2929-2933, 2935-2943, 2948-2960, 2968-2984, 3004, 3009, 3013, 3016-3017, 3022, 3024-3032, 3034-3047, 3063-3064, 3077-3080, 3082-3088, 3100-3103, 3105-3107, 3111-3113, 3116-3118, 3121-3123, 3127-3130, 3132, 3140-3150, 3152-3153, 3155, 3161-3162, 3180-3182
304CCR  FPK00134, 136, 138-151, 156-161, 164-165, 167-171, 176-177, 183-184, 187, 194-196, 202-205, 212, 218, 220, 231, 239-242, 251-253, 261-263, 271-273, 277-278, 287-289, 308-310, 320-322, 334-338, 344-345, 362-366, 380-381, 392, 396-398, 404-406, 411-412, 425-428, 438-440, 445-448, 452-457, 462-463, 470-473, 484-485, 501-504, 519-521, 530-531, 541-542, 547-549, 558-561, 564, 571-574, 581-583, 590-592, 599-600, 602-603, 609, 616-622, 632-639, 647-651, 655, 660-664, 670, 677-680, 687-690, 695, 701-705, 713-714, 725-727, 735-738, 747-752, 765-768, 774, 776-779, 787-791, 795, 800-803, 810-815, 823-826, 831-832, 836, 838-839, 843-845, 850-853, 860-863, 870-872, 879-881, 890-893, 902-904, 910-911, 913-915, 924-925, 928-930, 941-942, 952-953, 958, 965-966, 970, 973, 982, 984, 990-991, 1002, 1009, 1012-1013, 1019-1021, 1033-1034, 1043-1044, 1049, 1058, 1070, 1076-1078, 1081, 1095, 1102-1103, 1108-1109, 1114-1117, 1122-1124, 1130-1133, 1137-1139, 1145-1148, 1152, 1159-1162, 1168-1170, 1175-1177, 1181-1183, 1187, 1190-1191, 1195-1197, 1202-1204, 1210-1212, 1218-1220, 1225, 1230-1232, 1238-1239, 1244-1246, 1251-1252, 1257-1259, 1264-1266, 1272-1275, 1286-1288, 1297, 1303-1305, 1327, 1337-1338, 1349-1351, 1364, 1371-1373, 1380-1381, 1391-1392, 1397-1406, 1409-1412, 1415, 1418-1424, 1427-1428, 1430, 1432-1439, 1450-1451, 1455-1456, 1459-1462, 1470-1474, 1479-1483, 1488-1489, 1497, 1507, 1516, 1534, 1543, 1549, 1552-1554, 1562, 1571, 1590, 1598, 1616, 1625-1626, 1634-1635, 1643-1644, 1651-1652, 1658-1660, 1666-1668, 1674-1676, 1682-1683, 1689-1690, 1697-1698, 1703-1707, 1712-1713, 1720-1721, 1728-1729, 1738, 1745-1746, 1756, 1758-1760, 1805, 1812, 1816, 1822, 1828-1829, 1834-1836, 1840-1842, 1848-1850, 1863-1864, 1888-1889, 1897, 1913, 1920, 1944-1946, 1965-1966, 1973, 2014, 2025, 2027, 2034-2035, 2037, 2045-2047, 2063-2065, 2076-2077, 2096, 2098, 2103, 2139, 2152-2153, 2157, 2162, 2164-2166, 2189, 2206-2207, 2226, 2235, 2248, 2256, 2260, 2267-2269, 2275-2277, 2285-2287, 2300, 2365, 2370, 2376-2377, 2387-2388, 2394, 2399, 2421, 2426-2427, 2433-2434, 2440-2441, 2450, 2495-2496, 2509-2510, 2529, 2537-2538, 2540-2541, 2544-2547, 2551-2553, 2558-2560, 2567-2569, 2577-2579, 2591-2592, 2605-2608, 2611-2612, 2619-2620, 2624, 2630-2631, 2634-2635, 2650-2652, 2661-2663, 2677-2684, 2691, 2706-2709, 2713-2716, 2720-2722, 2726-2727, 2731-2732, 2737-2739, 2746-2749, 2756-2758, 2762, 2770-2778, 2786-2787, 2792-2793, 2872, 2881-2882, 2901, 2906, 2919-2921, 2932-2934, 2939-2942, 2949-2951, 2956-2958, 2962-2964, 2989, 2993-2994, 2999-3000, 3015-3016, 3021-3022, 3030-3032, 3035, 3038, 3045-3047, 3051-3052, 3062, 3066-3067, 3071-3072, 3078-3080, 3084-3085, 3100, 3103-3105, 3109-3113, 3115-3117, 3127-3128, 3133, 3142-3143, 3151-3152, 3155-3157, 3168, 3171-3173, 3184-3186, 3190-3192, 3194-3196, 3199, 3201, 3203, 3207, 3214, 3223, 3227, 3229-3231, 3235, 3240, 3246, 3254, 3262, 3269-3271, 3284-3289, 3322-3324, 3327-3328, 3331-3333, 3339-3340, 3342, 3361-3362, 3368, 3374, 3381, 3383-3384, 3387, 3390, 3393-3398, 3402, 3404, 3407-3413, 3416-3417, 3419, 3437, 3439, 3443-3444, 3492-3497, 3523-3528, 3545, 3549, 3551-3553, 3555, 3574, 3584-3588, 3593-3595, 3598, 3689, 3703-3704, 3709-3712, 3715, 3732, 3739-3740, 3744-3746, 3751-3752, 3783, 3785-3788, 3821-3827
305CCR  HWJ00154-00167, 174, 176, 185-188, 202, 206-210, 221-225, 232-234, 240-243, 246-247, 267-269, 282-283, 295, 305-306, 314-315, 328-329, 341, 351-354, 358-361, 363-367, 385, 387, 389-390, 445-446, 451-452, 457-459, 462-465, 484-486, 497-499, 512-514, 529-531, 539, 549, 560, 578, 599, 612, 618-619, 624, 631, 636-637, 642-644, 649-651, 657-659, 667, 680-681, 691, 695-696, 706, 709-710, 717-718, 724, 728-731, 734-735, 741-743, 781, 786-787, 815-817, 828-829, 836, 843-844, 851-853, 862, 871-872, 884-885, 894-896, 909, 918-919, 930, 935-937, 944-945, 954-956, 963-964, 974, 976, 985-986, 996, 1003-1004, 1017-1018, 1030-1031, 1043-1044, 1056, 1062-1069, 1071-1075, 1077-1078, 1083-1084, 1089, 1095, 1106, 1112, 1135, 1141, 1189-1190, 1194-1197, 1204-1205, 1210-1213, 1217-1221, 1225-1226, 1230-1232, 1240-1241, 1245-1246, 1250-1251, 1261-1262, 1294, 1364-1365, 1400-1402, 1407-1408, 1414, 1440-1441, 1447-1449, 1457, 1486-1487, 1504-1505, 1507, 1535-1536, 1544-1545, 1570-1571, 1578-1580, 1601-1602, 1611-1614, 1671, 1680-1681, 1685-1687, 1693-1694, 1718, 1730, 1748-1750, 1781, 1794, 1808-1810, 1820-1821, 1828-1829, 1833-1834, 1840-1841, 1846-1847, 1907-1908, 1914-1915, 1921-1922, 1936-1937, 1962-1965, 1971-1976, 1979-1980, 1983-1987, 2003, 2050, 2085-2088, 2095-2097, 2108-2110, 2116-2117, 2129, 2154-2155, 2176, 2183, 2192, 2195, 2197-2198, 2201, 2204-2205, 2214, 2230, 2234-2236, 2242, 2244-2245, 2282, 2289, 2297-2298, 2301, 2310-2311, 2322, 2326-2327, 2332, 2353-2354, 2360-2361, 2369, 2381-2382, 2386-2387, 2409-2410, 2414-2416, 2422, 2426-2428, 2456-2458, 2519-2523, 2526, 2531-2537, 2543, 2547, 2559, 2561-2562, 2564-2566, 2569, 2635, 2639-2640, 2642-2643, 2647-2648, 2651, 2663-2664, 2666, 2679, 2681, 2685-2686, 2689-2692, 2694, 2701-2703, 2733, 2738-2739, 2743-2744, 2755-2757, 2773-2774, 2776, 2820

PARTS NEEDED

No parts needed for this program

ACTION REQUIRED

Rework the TOPS canopy using the procedure that is described in Special Instruction, REHS3985.

NOTE: When you apply this rework, and when applicable, perform any additional service letters that may be open for the machine.

OWNER NOTIFIAVSION

U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%
 NOTE: This is a 7.5-hour job


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - Product Improvement Program for Reworking the TOPS Canopy

MODELS INVOLVED - 303C CR, 303.5C CR, 304C CR and 305C CR Mini Hydraulic Excavators

Dear AVSpare Product Owner:


The TOPS canopy needs to be reworked on the products listed below. The existing TOPS canopy can fail through the welds that connect the vertical pipes to the cast joint that connects to the roof. This problem may not be apparent during normal operation of the machine. However, the pipes could separate from the joints in the event of a tip over incident. This can result in personnal injury or death in the event of a tip over incident. You will not be charged for the service performed.

Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 08Apr2008 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.



AVSpare Inc.

Identification #(s)



Attached to 08Apr2008 Service Letter

Information System:

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