PRODUCT IMPROVEMENT PROGRAM FOR REWELDING STEPS TO THE LADDER ASSEMBLY ON CERTAIN 325C MH, 325D MH FCR, 330C MH, 330D MH FCR, 345C FM HEEL, 345C MH FCR, AND W345C MH FCR MATERIAL HANDLER AND FORESTRY EXCAVATORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REWELDING STEPS TO THE LADDER ASSEMBLY ON CERTAIN 325C MH, 325D MH FCR, 330C MH, 330D MH FCR, 345C FM HEEL, 345C MH FCR, AND W345C MH FCR MATERIAL HANDLER AND FORESTRY EXCAVATORS [REBE3128]

FRAME AND BODY

STEP GP

REBE3128-00

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14Dec2007

U-652

A-530

O-569

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*Safety*	PRODUCT IMPROVEMENT PROGRAM FOR REWELDING STEPS TO THE LADDER ASSEMBLY ON CERTAIN 325C MH, 325D MH FCR, 330C MH, 330D MH FCR, 345C FM HEEL, 345C MH FCR, AND W345C MH FCR MATERIAL HANDLER AND FORESTRY EXCAVATORS
7254		PI10649

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10649" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10649" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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PROBLEM

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The ladder assembly needs to be inspected and rewelded on certain 325C MH, 325D MH, 330C MH, 330D MH, 345C FM HEEL, 345C MH FCR, and W345C MH Material Handler and Forestry Excavators. The existing steps can break off the ladder assembly. Weld failure can cause or may result in personal injury or death.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
325C MH	S2C00137-00187, 19764
325D MH FCR	RJK00126-00140
330C MH	D3C00001, 222-314
330D MH FCR	LEM00186-00204, 206
345C FM HEEL	A3L00100-00105
345C MH FCR	M2R00151-00215, 217-218

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*****Group 2*****
W345C MH FCR	R5K00165-00168, 201-202

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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OWNER NOTIFIAVSION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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AVSpare		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 3.0-hour job for Group 1

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AVSpare		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 3.0-hour job for Group 2

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REWELDING STEPS TO THE LADDER ASSEMBLY ON

MODELS INVOLVED - 325C MH, 325D MH, 330C MH, 330D MH, 345C FM HEEL, 345C MH FCR, AND W345C MH

Dear AVSpare Product Owner:

The ladder assembly needs to be inspected and rewelded on the products listed below. The existing steps can break off the ladder assembly. A weld failure can cause or may result in personal injury or death. You will not be charged for the service performed.

Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 14Dec2007 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

AVSpare Inc.

Identification #(s)

Attached to 14Dec2007 Service Letter

Rework Procedure

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Check for broken tack welds, a gap between the side plate, and/or step flexing.