PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HYDRAULIC PUMP SUCTION HOSES ON CERTAIN 303C CR AND 303.5C CR MINI HYDRAULIC EXCAVATORS
[REBE3196]
HYDRAULIC SYSTEM
LINES GP-PUMP
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HYDRAULIC PUMP SUCTION HOSES ON CERTAIN 303C CR AND 303.5C CR MINI HYDRAULIC EXCAVATORS
REBE3196-00
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| 11Jan2008 |
U-23
A-20
D-17
O-19
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HYDRAULIC PUMP SUCTION HOSES ON CERTAIN 303C CR AND 303.5C CR MINI HYDRAULIC EXCAVATORS |
|
| 5057 | PI31432 |
|
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31432" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31432" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 31Jul2008 | 31Jan2009 |
PROBLEM
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| The existing hydraulic pump suction hoses can fail on certain 303C CR and 303.5C CR Mini Hydraulic Excavators. The existing hydraulic pump suction hoses can crack, causing leakage. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 303.5C CR | DMY00133-00137, 139-153, 155-164, 166-176, 180-181, 183-186, 188-199, 201-264, 266-310, 312-350, 352-368, 370-373, 376-380, 382-422, 424-447, 449-499, 501-511, 513-560, 562-565, 567-586, 588-596, 598-670, 672-724, 726-789, 791-812, 814-845, 847-853, 855-858, 860, 862-886, 888-899, 901-905, 908-912, 914-915, 917-926, 928-953, 955-1037, 1039-1052, 1054-1070, 1072, 1074, 1076-1103, 1105-1111, 1113-1156, 1158-1195, 1197, 1199-1200, 1202-1219, 1221-1222, 1224, 1226-1232, 1234-1235, 1237-1301, 1303-1309, 1311-1320, 1322-1332, 1334-1341, 1343-1347, 1349-1356, 1358-1362, 1364-1373, 1375-1397, 1399, 1402-1478, 1480-1493, 1495, 1498-1503, 1505-1507, 1509-1526, 1528-1532, 1535-1549, 1551-1564, 1566-1594, 1596-1599, 1601, 1603-1607 |
| 303C CR | BXT00002, 117-122, 124-146, 148-215, 217-234, 236-246, 248-251, 253-315, 317-360, 362-395, 397-417, 419-421, 423-447, 449-521, 523-533, 535-625, 627-629, 631-636, 639, 641-648, 650-686, 688-710, 712-738, 740-761, 763-766, 768-774, 776-778, 780-912, 914-937, 939-989, 991, 994-1002, 1004-1006, 1008-1017, 1019, 1022-1024, 1027-1053, 1055-1060, 1062-1072, 1074-1080, 1083-1232, 1234-1316, 1318-1336, 1338-1355, 1357-1369, 1371-1374, 1376-1378, 1380-1410, 1413-1457, 1459-1463, 1465-1538, 1540-1565, 1567-1597, 1600-1608, 1610-1636, 1638-1669, 1671-1675, 1677-1683, 1685-1699, 1701-1740, 1742-1761, 1764, 1766-1774, 1776-1791, 1793-1869, 1871-1873, 1875-1892, 1894-1905, 1907-1931, 1933-1942, 1944-1956, 1958-1966, 1968-1977, 1979-1988, 1990-1993, 1995-1999, 2002-2019, 2021-2025, 2027-2036, 2039-2058, 2060-2062, 2064-2069, 2071-2084, 2086-2101, 2103-2113, 2115-2123, 2125-2130, 2132-2157, 2160-2174, 2176-2186, 2188-2219, 2221, 2223, 2225-2226, 2228-2231, 2233-2244, 2246, 2249-2279, 2281-2296, 2298-2302, 2304-2317, 2319-2324, 2326-2331, 2333-2340, 2342-2347, 2349-2433, 2435-2444, 2446-2503, 2506-2561, 2563, 2565-2567, 2569-2574, 2577-2588, 2590-2594, 2596-2640, 2642-2659, 2661-2668, 2670-2671, 2673-2700, 2702-2760, 2762, 2764-2787, 2789-2805, 2807-2812, 2820-2825, 2830-2843, 2848-2873 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 4 | 5P0597 | CLAMP-HOSE |
| 1 | 3158064 | HOSE |
| 1 | 3161649 | HOSE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Replace the existing hydraulic pump suction hoses with new hydraulic pump suction hoses. Refer to Special Instruction, REHS3954, for the rework procedure. |
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OWNER NOTIFIAVSION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 3.0-hour job | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HYDRAULIC PUMP SUCTION HOSES MODELS INVOLVED - 303C CR and 303.5C CR Mini Hydraulic Excavators Dear AVSpare Product Owner: The hydraulic pump suction hoses need to be replaced on the products listed below. The existing hydraulic pump suction hoses can crack, causing leakage. You will not be charged for the service performed. Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 11Jan2008 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. AVSpare Inc. Identification #(s) Attached to 11Jan2008 Service Letter |
Information System:
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PRODUCT SUPPORT PROGRAM FOR REPLACING THE PLATE FOR THE MUFFLER GROUP ON CERTAIN 385B, 385BL, AND 5090B EXCAVATORS
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PRODUCT SUPPORT PROGRAM FOR REPLACING THE PLATE FOR THE MUFFLER GROUP ON CERTAIN 365CL, 365CL FS, AND 365CL MH EXCAVATORS