PRODUCT SUPPORT PROGRAM FOR REPLACING HARNESS RETAINING CLIPS ON CERTAIN 303C CR AND 303.5C CR MINI HYDRAULIC EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING HARNESS RETAINING CLIPS ON CERTAIN 303C CR AND 303.5C CR MINI HYDRAULIC EXCAVATORS [REBE3226]

ELECTRICAL AND STARTING SYSTEM

BATTERY GP

PRODUCT SUPPORT PROGRAM FOR REPLACING HARNESS RETAINING CLIPS ON CERTAIN 303C CR AND 303.5C CR MINI HYDRAULIC EXCAVATORS

REBE3226-00

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10Jan2008

U-22

A-19

D-16

O-18

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR REPLACING HARNESS RETAINING CLIPS ON CERTAIN 303C CR AND 303.5C CR MINI HYDRAULIC EXCAVATORS
1402		PS42600

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42600" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

31Jan2010

PROBLEM

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The existing harness retaining clips can damage the battery cable insulation on certain 303C CR and 303.5C CR Mini Hydraulic Excavators. If the battery cable insulation is damaged it can cause a short circuit. This service letter covers replacement of the harness retaining clips with new parts which prevent wear and damage to the electrical cable insulation.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
303C CR	BXT02244-02812, 2820-2825, 2830-2843, 2848-2918, 2929-2955

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*****Group 2*****
303.5C CR	DMY01577-01818, 1822-1834, 1837-1908, 1911-1920, 1926-1960

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	5P9299	CLIP
2	8M2770	CLIP
1	1984777	WASHER-HARD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
2	8M2770	CLIP
1	1114837	CLIP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to Special Instruction, REHS3988, for harness retaining clip replacement procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-2000 hrs, 0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 0.5-hour job for Group 1

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-2000 hrs, 0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%