PRODUCT SUPPORT PROGRAM FOR REPLACING THE PLATE FOR THE MUFFLER GROUP ON CERTAIN 385B, 385BL, AND 5090B EXCAVATORS
[REBE3280]
AIR INLET AND EXHAUST SYSTEM
MUFFLER GP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PLATE FOR THE MUFFLER GROUP ON CERTAIN 385B, 385BL, AND 5090B EXCAVATORS
REBE3280-00
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| 28May2008 |
U-278
A-226
D-224
O-247
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE PLATE FOR THE MUFFLER GROUP ON CERTAIN 385B, 385BL, AND 5090B EXCAVATORS |
|
| 1062 | PS51497 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51497" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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TERMINATION DATE |
| 31May2010 |
PROBLEM
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| The existing plate for the muffler group can fail on certain 385B, 385BL, and 5090B Excavators due to the vibration by resonance. If the existing 233-1292 Plate fails, it can cause the engine cover seal to deteriorate and leak. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 385B | ANS00227-00346 BKF00206-00208 BKX00124, 141, 146, 178 BLY00152-00168 CLS00206-00277 RCD00152-00276 |
| 385B L | FDL00151-00283 MYA00291-00292 |
| 5090B | CLD00312-00350 SJY00106-00107 |
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| *******Group 2******* | |
| CIPI | 0EM00443, 649, 970-971, 1113, 1148, 1429 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 3 | 4L6459 | BOLT |
| 1 | 7X2537 | BOLT |
| 1 | 2331292 | PLATE |
| 1 | 2421260 | SPACER |
| 1 | 3109768 | SUPPORT AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 3 | 4L6459 | BOLT |
| 1 | 7X2537 | BOLT |
| 1 | 2331292 | PLATE |
| 1 | 2421260 | SPACER |
| 1 | 3109768 | SUPPORT AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Refer to the attached Rework Procedure to replace the support plate and the muffler plate. |
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SERVICE CLAIM ALLOWANCES
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