PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REMOVING IF NEEDED 10R-4343 CYLINDER PACKS FROM DEALER PARTS STOCK
[REBE3488]
BASIC ENGINE
PISTON & ROD GP
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REMOVING IF NEEDED 10R-4343 CYLINDER PACKS FROM DEALER PARTS STOCK
REBE3488-00
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| 27Mar2008 |
U-155
A-124
D-117
O-138
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| Parts stock action only | PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REMOVING IF NEEDED 10R-4343 CYLINDER PACKS FROM DEALER PARTS STOCK |
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| 1225 7750 | PI70255 |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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TERMINATION DATE |
| 30Jun2008 |
PROBLEM
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| Some 10R-4343 Cylinder Packs were found with the incorrect 10R-5636 Piston. The incorrect piston may result in white smoke after engine start-up. |
ACTION REQUIRED
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| Inspect all 10R-4343 Cylinder Packs in parts stock with a date code label January 1, 2007 through February 20, 2008 for the correct piston. The 10R-4343 Cylinder Packs should be equipped with a 10R-5635 Piston or 278-0247 Piston. The part number of the piston is located on the strut of the piston. Cylinder packs equipped with the correct piston should be repackaged in the original packaging and returned to dealer parts stock. Cylinder packs equipped with the incorrect piston should be removed from dealer parts stock. |
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| Image1 |
SERVICE CLAIM ALLOWANCES
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| Submit one claim for all parts removed from dealer parts stock. |
PARTS DISPOSITION
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| Any parts removed from parts stock should be returned on your next core shipment to local core inspection facility. PLEASE IGNORE THE NORMAL 15 DAY HOLDING PERIOD REQUIREMENT. Package these parts separately from normal cores on shipment and label each case with PIXXXXX. All parts returned must have a Core Credit Request (CCR) entered into CMIS2 to allow for core credit refund to be processed. Remember to document your Cat warranty claim number on the CCR to ensure 100% core credit is processed for the returned parts. |
Information System:
PRODUCT SUPPORT PROGRAM FOR REWORKING THE STICK CYLINDER ON CERTAIN 345B, 345C, 365C L MH, AND 385C L MH EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING MACHINES FROM SERVICE AND INSPECTING/REPLACING CYLINDERS ON CERTAIN 320D, 321D, 324D, 325D, AND 328D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR CHECKING AND REWORKING THE MACHINE INTERFACE MOUNTING FRAMES ON CERTAIN PC203, PC204, PC205, PC206 AND PC210 COLD PLANERS AND SW60 WHEEL SAWS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK ASSEMBLY ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK ASSEMBLY ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE FINAL DRIVES ON CERTAIN 307C AND 308C CR MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC TANK ON CERTAIN 301.6C AND 301.8C MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE RADIO CONVERTER ON VARIOUS EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HVAC UNIT BLEND DOOR ON CERTAIN MEDIUM WHEEL LOADERS AND FORESTRY MACHINES
PRODUCT SUPPORT PROGRAM FOR REPLACING FAILED CONTROL GROUP HANDLE (177-7711 OR 177-7712) USED ON CERTAIN 312C, 315C, 318C, 319C, 320C, 321C CR, 322C, 325C, 330C, 330C MH, 330C OEM, 365B SERIES II, 365B SERIES II FS, 385B AND 5090B EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR FLASHING THE MACHINE CONTROL SOFTWARE ON CERTAIN 320D(L), 324D(L), 325D, AND 330D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND/OR REPLACING THE STICK CYLINDER ROD ON CERTAIN 385B AND 385C HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR THE REWORKING UPPER FRAME AND BASE FRAME ON CERTAIN 312C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CONTROL GROUP (JOYSTICK BASE) ON CERTAIN 365CL, 365CL FS, 365CL MH, 365CL OEM, 385C, 385C L, 385C FS, 385CL MH AND 385C OEM EXCAVATORS AND MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR REPLACING OR COVERING THE EMISSION LEGISLATION LABEL ON CERTAIN C3.3 AND C6.6 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE AM/FM RADIO ON CERTAIN 315D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR THE INSPECTION AND POSSIBLE REPLACEMENT OF THE FUEL INJECTION PUMP ON CERTAIN TURBOCHARGED 414E, 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SWING FRAME ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR THE INSTALLATION OF AN ACCUMULATOR CIRCUIT FOR THE DRIVE MOTOR WHICH IMPROVES THE FUNCTIONALITY OF THE TWO-SPEED TRAVEL ON THE W345C WHEELED MATERIAL HANDLER
PRODUCT SUPPORT PROGRAM FOR REWORKING CABS THAT LEAK WATER ON CERTAIN 422E, 428E, 432E, 434E, 442E AND 444E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR AXLE SHAFT ASSEMBLY ON CERTAIN 434E, 442E, AND 444E BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE COUNTERWEIGHT BOLTS ON CERTAIN 345C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WIPER CONTROL ON VARIOUS 312C, 312D, 315C, 315D, 318C, 319C, 319D, 320C, 322C, 323D, 324D, 325C, 325D, 330C, 330D, 345C, 345D, 365C, AND 385C EXCAVATORS