PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE AM/FM RADIO ON CERTAIN 315D EXCAVATORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE AM/FM RADIO ON CERTAIN 315D EXCAVATORS [REBE3573]

OPERATOR STATION

RADIO GP

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE AM/FM RADIO ON CERTAIN 315D EXCAVATORS

REBE3573-00

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28May2008

U-282

A-229

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE AM/FM RADIO ON CERTAIN 315D EXCAVATORS
7338		PI31507

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31507" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31507" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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COMPLETION DATE	TERMINATION DATE
30Nov2008	31May2009

PROBLEM

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The 251-0538 AM/FM Radio Group was not installed at the factory on certain 315D Excavators.

AFFECTED PRODUCT

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Model	Identification Number
315D LC	CJN00167, 169, 172, 178-180, 190, 192, 194-198, 200, 202-203, 205, 213, 215, 218, 221, 227, 229-230, 233, 236, 241, 250-252, 256-258, 262-263, 265, 268-271, 273-279, 281-282, 285, 288-289, 296-308, 310-312, 314-315, 319-322, 324-326, 329-334, 336-341, 354, 359-360, 362-363, 366-384

PARTS NEEDED

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Qty	Part Number	Description
2	3S2093	STRAP-CABLE
2	7K1181	STRAP-CABLE
2	8T0328	WASHER-HARD
2	0950736	SCREW-MACHINE
2	1195026	SCREW-PAN HEAD
1	2382260	CABLE
1	2510539	RADIO-AM/FM
1	2594914	BRACKET AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Install the radio group. Refer to the attached Rework Procedure.

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OWNER NOTIFIAVSION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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AVSpare		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 3.2-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE AM/FM RADIO

MODELS INVOLVED - 315D Excavators

Dear AVSpare Product Owner:

The radio needs to be installed on the products listed below. You will not be charged for the service performed.

Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 28May2008 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

AVSpare Inc.

Identification #(s)

Attached to 28May2008 Service Letter

Rework Procedure

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Turn the disconnect switch OFF.