PRODUCT SUPPORT PROGRAM FOR REPAIRING THE BOOM ON CERTAIN 308C CR MINI HYDRAULIC EXCAVATORS
[REBE3668]
IMPLEMENTS
BOOM GP
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE BOOM ON CERTAIN 308C CR MINI HYDRAULIC EXCAVATORS
REBE3668-00
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| 25Apr2008 |
U-216
A-174
D-171
O-193
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPAIRING THE BOOM ON CERTAIN 308C CR MINI HYDRAULIC EXCAVATORS |
|
| 6536 6501 | PS51485 |
|
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51485" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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TERMINATION DATE |
| 30Apr2010 |
PROBLEM
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| The existing boom can crack at the mounting plate for the auxiliary relief valve and check valve on certain 308C CR Mini Hydraulic Excavators that are equipped with auxiliary hydraulic lines. If the existing boom fails at this location, it can usually be repaired by welding. A new mounting arrangement for the two valves must also be provided. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 308C CR | KCX00155-00156, 159-162, 164-220, 222-241, 245-250, 254-282, 285-291, 294-298, 302-304, 306-308, 313, 318-404, 406, 408-435, 438-459, 461-463, 465-517, 519-525, 527-539, 600-618, 621-667, 669-679, 681-692, 695-711, 714-721, 726-733, 736-738, 740-754, 757-767, 772-795, 797-810, 812-817, 819-860, 864-887, 889-892, 894-895, 897-932, 935-948, 950-975, 978-990, 994-1007, 1010-1018, 1021-1033, 1036, 1038-1068, 1071-1072, 1075-1084, 1087-1091, 1094, 1096-1106, 1108-1113, 1121-1124, 1126-1142, 1145-1157, 1161-1175, 1177-1215, 1218-1229, 1231-1248, 1251-1319, 1322, 1324-1331, 1334, 1337-1348, 1350-1354, 1358-1361, 1366-1390, 1394-1413, 1417-1418, 1421-1435, 1438-1439, 1442-1453, 1455-1461, 1464-1469, 1473, 1475-1487, 1489-1500, 1503-1512, 1514-1562, 1564-1598, 1600-1610, 1612-1616, 1619-1625, 1627-1628, 1631-1635, 1638-1645, 1647-1684, 1686-1689, 1693-1707, 1709-1712, 1714-1733, 1736-1745, 1747, 1749-1761, 1764-1877, 1881-1889, 1892-1932, 1934-1936, 1938-1940, 1942-1944, 1947-1949, 1952-1960, 1964-1975, 1979, 1981-2049, 2051-2065, 2067-2079, 2081-2085, 2088-2094, 2096-2097, 2099-2107, 2116-2117, 2120, 2128-2151, 2154-2166, 2170-2226 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 3 | 6V9189 | LOCKNUT |
| 3 | 8T4121 | WASHER-HARD |
| 3 | 8T4136 | BOLT |
| 1 | 3171773 | BRACKET AS |
| 1 | 3196766 | BRACKET AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Repair the boom and provide a new mounting arrangement for the valves by applying the procedure that is described in Special Instruction, REHS4577. |
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SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 3.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Information System:
PRODUCT SUPPORT PROGRAM FOR REWORKING THE 163-6785 SWITCH ASSEMBLY, IF FAILED, ON CERTAIN 311C, 312C, 315C, 318C, 319C, 320C, 322C, 325C, AND 330C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WIPER CONTROL ON VARIOUS 312C, 312D, 315C, 315D, 318C, 319C, 319D, 320C, 322C, 323D, 324D, 325C, 325D, 330C, 330D, 345C, 345D, 365C, AND 385C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE COUNTERWEIGHT BOLTS ON CERTAIN 345C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR AXLE SHAFT ASSEMBLY ON CERTAIN 434E, 442E, AND 444E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING CABS THAT LEAK WATER ON CERTAIN 422E, 428E, 432E, 434E, 442E AND 444E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR THE INSTALLATION OF AN ACCUMULATOR CIRCUIT FOR THE DRIVE MOTOR WHICH IMPROVES THE FUNCTIONALITY OF THE TWO-SPEED TRAVEL ON THE W345C WHEELED MATERIAL HANDLER
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SWING FRAME ON CERTAIN 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK SOFTWARE
PRODUCT IMPROVEMENT PROGRAM FOR THE INSPECTION AND POSSIBLE REPLACEMENT OF THE FUEL INJECTION PUMP ON CERTAIN TURBOCHARGED 414E, 416E, 420E, AND 430E BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING THE AM/FM RADIO ON CERTAIN 315D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING OR COVERING THE EMISSION LEGISLATION LABEL ON CERTAIN C3.3 AND C6.6 ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CONTROL GROUP (JOYSTICK BASE) ON CERTAIN 365CL, 365CL FS, 365CL MH, 365CL OEM, 385C, 385C L, 385C FS, 385CL MH AND 385C OEM EXCAVATORS AND MATERIAL HANDLERS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE 269-9639 RETURN LINES GROUP ON CERTAIN 328D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR UPDATING THE FLASH FILE AND FLS/FTS VALUES ON ENGINES INSTALLED IN CERTAIN M316D WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING, AND IF NECESSARY REPLACING, THE STATIONARY STEERING COLUMN ON CERTAIN 416E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STABILIZER CYLINDER TUBES AND RELATED HARDWARE ON CERTAIN 422E, 428E, 432E, 434E, 442E, AND 444E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HVAC UNIT BLEND DOOR AND INSTALLING THE CONTROL GROUP ON VARIOUS 320D FM, 324D FM, 325D FM, AND 330D FM EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE STICK CYLINDER ROD ASSEMBLY ON CERTAIN M313C, M315C, AND M316C WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM TO REWORK THE (CYLINDER) HOLES ON CERTAIN 385C FRONT SHOVEL BUCKET BULLDOZER ASSEMBLIES
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE COUPLING FOR THE ENGINE AND THE MAIN HYDRAULIC PUMP ON CERTAIN 322C AND 325C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING/INSPECTING THE TAPERED PIN AND RELATED HARDWARE AND ALSO ADDING A CAPTURE PLATE TO THE LOWER SWING FRAME JOINT ON CERTAIN 422E, 428E, 432E, 434E, 442E, AND 444E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE REVERSE FAN MOTOR ON CERTAIN TH220B AND TH330B TELEHANDLERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE STEERING METERING PUMP ON CERTAIN M318D WHEELED EXCAVATORS EQUIPPED WITH A HYDRAULIC CAB RISER
PRODUCT SUPPORT PROGRAM FOR REWORKING FRONT AXLE PENDULUM MOUNT ON CERTAIN 414E, 416E, 420E, 422E, 428E, 430E, 432E, 434E, AND 442E BACKHOE LOADERS