PRODUCT SUPPORT PROGRAM FOR UPDATING THE FLASH FILE AND FLS/FTS VALUES ON ENGINES INSTALLED IN CERTAIN M316D WHEELED EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR UPDATING THE FLASH FILE AND FLS/FTS VALUES ON ENGINES INSTALLED IN CERTAIN M316D WHEELED EXCAVATORS [REBE3684]

ELECTRICAL AND STARTING SYSTEM

ELECTRONICS GP-ENGINE

PRODUCT SUPPORT PROGRAM FOR UPDATING THE FLASH FILE AND FLS/FTS VALUES ON ENGINES INSTALLED IN CERTAIN M316D WHEELED EXCAVATORS

REBE3684-01

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25Jun2008

(Revised 16Oct2008)

U-338

O-306

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR UPDATING THE FLASH FILE AND FLS/FTS VALUES ON ENGINES INSTALLED IN CERTAIN M316D WHEELED EXCAVATORS
7620 1901 1902		PS42735

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42735" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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NOTE:	This Revised Service Letter replaces the 25Jun2008 Service Letter. Changes have been made to Title, Parts Needed, and Action Required.

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TERMINATION DATE

30Jun2010

PROBLEM

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The M316D series machines have shown incorrect settings of the original engine software, the machines show unstable machine/engine performance when roading.

AFFECTED PRODUCT

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Model	Identification Number
M316D	W6A00296-00414, 426, 429, 499, 526

PARTS NEEDED

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Qty	Part Number	Description
1	3218961	SOFTWARE GP-ELEK

ACTION REQUIRED

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Update the engine flash file to 321-8961 and update the FLS/FTS values.

NOTE: Machines that currently have the 321-8961 engine software will need the FLS/FTS values verified and possibly updated to ensure proper performance.

NOTE: New factory passwords will be required for engines that the flash file is updated.

Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-2000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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Tools Required:

PC or lap top with AVS ET installed and licensed (Version 2007A minimum).
Communication Adaptor with diagnostic connector.

Obtain correct flash file required for these engines before starting any work.

Process:

1. Save the correct flash file to local hard drive.

2. Connect to the ECM using Service Tool (AVS ET).

3. Make sure the ECM is powered up (Check that Red light on Comm. adapter is illuminated).

4. Go to "Winflash" or "Flash Memory".

5. AVS ET will re-connect to the ECM.

6. Using the browse function in the top right hand corner, select the new flashfile, saved on hard drive.

7. Select "Begin Flash" (bottom right hand corner).

8. Once Flashing is complete select "AVS ET".

9. The Personality Module Mismatch Message should appear, select the OK button.

10. The factory password screen should now appear.

11. Use https://fps.cat.com to obtain factory passwords.

12. Enter Factory Passwords.

13. AVS ET High Level Configuration screen should be displayed.

14. Re-flash complete.

15. Verify the FLS/FTS values according to the attached tables in images 1.1.1 to 1.1.4. FLS and FTS values will need to be adjusted according to the table and the engine serial number.

16. Update of FLS/FTS complete

Images 1.1.1, 1.1.2, 1.1.3, and 1.1.4 contain details of machines affected and proper FLS/FTS values.