PRODUCT SUPPORT PROGRAM TO REWORK THE (CYLINDER) HOLES ON CERTAIN 385C FRONT SHOVEL BUCKET BULLDOZER ASSEMBLIES Caterpillar

PRODUCT SUPPORT PROGRAM TO REWORK THE (CYLINDER) HOLES ON CERTAIN 385C FRONT SHOVEL BUCKET BULLDOZER ASSEMBLIES [REBE3734]

HYDRAULIC SYSTEM

CYLINDER GP

PRODUCT SUPPORT PROGRAM TO REWORK THE (CYLINDER) HOLES ON CERTAIN 385C FRONT SHOVEL BUCKET BULLDOZER ASSEMBLIES

REBE3734-00

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29Sep2008

U-500

A-413

D-421

O-460

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*Before/After*	PRODUCT SUPPORT PROGRAM TO REWORK THE (CYLINDER) HOLES ON CERTAIN 385C FRONT SHOVEL BUCKET BULLDOZER ASSEMBLIES
6001 6514 5457		PS42798

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42798" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

30Sep2009

PROBLEM

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The holes in the 235-4910 Bulldozer Assemblies where the 121-1523 Cylinder Rod Assembly is positioned is too small. This causes interference between the Cylinder rod and the Bulldozer frame.

AFFECTED PRODUCT

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Model	Identification Number
385C FS	EAM00264-00274 MMA00245-00253 T2F00181-00188

PARTS NEEDED

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Qty	Part Number	Description
4	3B8489	FITTING (As Required)
4	7X4803	SEAL-PIN (As Required)
4	9X4597	SEAL-PIN (As Required)
2	1211518	CYL GP- BUCKET (As Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Increase the size of the clearance holes in the 235-4910 Bulldozer Assembly to avoid interference between the Bulldozer frame and 121-1523 Cylinder Rod Assembly. Refer to Special Instruction REHS4572 "Rework of the Cylinder holes on Front Shovel bucket Bulldozer Assemblies" for rework details.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-48 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%