PRODUCT SUPPORT PROGRAM FOR REPLACING THE FINAL DRIVE MOTOR HOUSING ON CERTAIN 320C AND 320D EXCAVATORS
[REBE3836]
POWER TRAIN
DRIVE GP-FINAL
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FINAL DRIVE MOTOR HOUSING ON CERTAIN 320C AND 320D EXCAVATORS
REBE3836-00
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| 16Jun2008 |
U-317
A-261
O-285
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE FINAL DRIVE MOTOR HOUSING ON CERTAIN 320C AND 320D EXCAVATORS |
|
| 4050 | PS51508 |
|
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51508" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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TERMINATION DATE |
| 30Jun2010 |
PROBLEM
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| The existing 191-3236 Housing used on the final drive can break on certain 320C and 320D Excavators. If the existing 191-3236 Housing breaks, the machine can not travel. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 320C | RAW00171-01417 |
| 320C FM LRR | GAD00186-00253 |
| 320C L | SBN00184-02591 |
| 320D | A6F00151-00563 |
| 320D L | A8F00152-00816 A9F00151-00154 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 8 | 0IL | 8 LITERS (See Note Below) |
| 1 | 1141497 | SEAL GP-DUO CONE |
| 1 | 1913236 | HOUSING-MOTOR |
| Note: Refer to your Operation and Maintenance Manual in order to determine which oil is needed for your machine. In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Replace the 191-3236 Housing with a new housing. Refer to Disassembly and Assembly Manual, RENR3826 (320C) or RENR8614 (320D) for the final drive disassembly and assembly procedure. Note: Refer to your Operation and Maintenance Manual in order to determine which oil is needed for your machine. |
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SERVICE CLAIM ALLOWANCES
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0-24 mo |
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| NOTE: This is a 15.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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