PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON VARIOUS C15 POWERED 365C, 583T, 587T, 621G, 623G, 627G, 735, 740, 770, 824H, 825H, 826H, 980H, D8T, AND RM-500 MACHINES
[REBE3871]
SERVICE EQUIPMENT AND SUPPLIES
CHARTS & FILMS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON VARIOUS C15 POWERED 365C, 583T, 587T, 621G, 623G, 627G, 735, 740, 770, 824H, 825H, 826H, 980H, D8T, AND RM-500 MACHINES
REBE3871-00
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| 09Jun2008 |
U-305
A-249
D-246
O-271
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON VARIOUS C15 POWERED 365C, 583T, 587T, 621G, 623G, 627G, 735, 740, 770, 824H, 825H, 826H, 980H, D8T, AND RM-500 MACHINES |
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| 1000 7557 | PI31514 |
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI31514" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31514" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 31Dec2008 | 30Jun2009 |
PROBLEM
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| The emissions label needs to be replaced on certain C15 machine engines. The existing label contains incorrect information. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 365C L | MCS00466, 473 MCY00445-00448, 451-454 |
| 365C L OEM | GSZ00133 |
| 583T | CMX00311-00334, 336-339, 341-344, 346-354, 356 |
| 587T | FAT00395, 397-420, 422 |
| 621G | DBB00627-00629 |
| 621G (OEM) | DXB00101-00103 |
| 623G | DBC00489-00490, 492, 494-495 |
| 627G | DBD00856-00857, 862-868, 870-872, 875-876, 880-883 |
| 735 | B1N01122-01123, 1125-1127, 1131, 1133-1143, 1145-1148, 1150-1162 |
| 740 | B1P03559-03570, 3572-3573, 3576-3610, 3612-3739, 3741-3991, 3993-4022 |
| 740EJ | B1R00418-00443 |
| 770 | BZZ00290, 294-306, 308-348, 350, 352, 354, 356-357 |
| 824H | ASX00303-00307 |
| 825H | AZW00267, 269-279, 281-283, 285-289 |
| 826H | AWF00463-00467, 469-471, 473-476 |
| 980H | A8J00315, 317-323, 325-332 JMS03257, 3261, 3267, 3270, 3272-3285, 3292-3307, 3312, 3317-3375, 3377-3382, 3384-3390, 3392-3393, 3395, 3397-3399, 3402, 3404-3406, 3408-3412, 3415-3417, 3419-3422, 3424-3425, 3427-3429, 3431, 3433-3434, 3437-3438, 3443-3444, 3446, 3449, 3451-3459 MHG01122, 1139-1140, 1142-1153, 1155-1156, 1161, 1163-1179, 1181-1195, 1197-1251, 1253-1254 |
| AD30 | DXR00316 |
| D8T | J8B01445, 1448-1449, 1454, 1457, 1459, 1461-1464, 1466-1473, 1476-1479, 1481, 1483-1484, 1486-1488, 1490-1492, 1494-1497, 1499-1502, 1504-1537, 1539-1544, 1547-1551, 1553-1559, 1561-1562 KPZ02615-02621, 2623-2640, 2642-2700, 2702-2754, 2756-2765, 2767-2772, 2774-2829, 2831-2833, 2835-2836, 2838, 2840, 2842-2843 |
| RM-500 | ASW00221-00226, 228-230 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | LABEL | Emissions Certification Replacement (Order Online) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Order a replacement emissions label. Remove the current emissions label. Install the new emissions label. Refer to the attached Rework Procedure. |
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OWNER NOTIFIAVSION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 0.5-hour job | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL ON VARIOUS C15 POWERED 365C, 583T, 587T, 621G, 623G, 627G, 735, 740, 770, 824H, 825H, 826H, 980H, D8T, AND RM-500 MACHINES MODELS INVOLVED - 365C, 583T, 587T, 621G, 623G, 627G, 735, 740, 770, 824H, 825H, 826H, 980H, D8T, AND RM-500 Machines Dear AVSpare Product Owner: The emissions certification label needs to be replaced on the products listed below. The existing label contains incorrect information that will make the engine non-compliant in some areas. You will not be charged for the service performed. Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 09Jun2008 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. AVSpare Inc. Identification #(s) Attached to 09Jun2008 Service Letter |
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| 1. Access the SIS web homepage at https://sis.cat.com. 2. From the SIS web homepage, select the Engine Technical Marketing Information-TMI link. 3. In TMI input the serial number of the engine into the reference number box and select "serial number" in the drop down menu. 4. Press the Retrieve Data button. 5. Select the "Emissions Data" link. 6. Scroll to the bottom and click the link titled, "Need emissions replacement label-Click Here!". This will direct the user to the Large Power Systems Division Homepage. |
| 7. Click on the emissions/certification replacement link. |
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| Image1.2.1 |
| 8. Complete dealer name and address information. |
|
| Image1.3.1 |
| 9. Complete the remaining fields highlighted with a red asterisk. 10. Select certification label as the label type. Enter the number of this Priority Program in the field titled "Reason for the replacement label request-". It is also very important to have the engine serial number field completed with the correct information. |
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| Image1.4.1 |
| NOTE: Be sure that the correct shipping information is provided. International requests must have a valid UPS or DHL account number. |
|
| Image1.5.1 |
| 11. After receiving the new emissions label, remove the old label and install the new label. Location of the label should be on the top of the front valve cover or on the engine oil cooler. |
Information System:
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REWORKING THE ENGINE WIRING HARNESS ON CERTAIN 450E BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 255-2955 FUEL LINE AND 244-7592 FUEL TUBE ON CERTAIN 365CL, 365CL MH, 365CL FS, AND 365CL OEM HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FINAL DRIVE MOTOR HOUSING ON CERTAIN 320C AND 320D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE ENGINE AIR INLET HEATER ON CERTAIN 320D(L), 321D(L), AND 323D(L) EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW FUEL INJECTORS ON CERTAIN C7 POWERED MACHINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW FUEL INJECTORS ON CERTAIN 330D HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING / REPLACING THE 2 X 30MM SLIDE FRAME RETAINING BOLTS ON CERTAIN 422E, 428E, 432E, 434E, 422E, AND 444E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE AIR CONDITIONER LINES ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING FRONT AXLE PENDULUM MOUNT ON CERTAIN 414E, 416E, 420E, 422E, 428E, 430E, 432E, 434E, AND 442E BACKHOE LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE STEERING METERING PUMP ON CERTAIN M318D WHEELED EXCAVATORS EQUIPPED WITH A HYDRAULIC CAB RISER
PRODUCT SUPPORT PROGRAM FOR REPLACING THE REVERSE FAN MOTOR ON CERTAIN TH220B AND TH330B TELEHANDLERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING/INSPECTING THE TAPERED PIN AND RELATED HARDWARE AND ALSO ADDING A CAPTURE PLATE TO THE LOWER SWING FRAME JOINT ON CERTAIN 422E, 428E, 432E, 434E, 442E, AND 444E BACKHOE LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 251-3482, 283-9744, OR 234-0728 WIPER MOTOR ON VARIOUS 312C, 312D, M313D, 315C, 315D, M315D, M316D, 318C, M318D, 319C, 319D, 320C, M322D, 323D, 324D, 325C, 325D, 330C, 330D, M330D, 345C, 345D, 365C, AND 385C
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK (1) AND REGENERATION SPOOLS ON CERTAIN 325C, 325D, 330C, AND 330D FOREST MACHINES (LOGLOADERS)
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEUI PUMP ON VARIOUS C7 AND C9 MACHINE ENGINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING REPLACING FLASH FILE AND INJECTORS ON CERTAIN 953D AND 963D TRACK LOADERS, M316D, M318D, AND M322D WHEELED EXCAVATORS, CP-563F, CP-573F, CS-573F, CS-583F, CS56, CS74, CS76 SOIL COMPACTORS, AP-655D PAVERS, AND C6
PRODUCT SUPPORT PROGRAM FOR REPLACING THE REFUELING PUMP ON CERTAIN 323D L, 324D L, 324D LN, 325D, 325D L, 330D, 330D L, 345C, 345C L, 365C L, 365C L FS, 385C, 385C L, 385C FS, 330C OEM, 325D OEM, 330D OEM, 330D LN OEM, 345C OEM, 365C L OEM, 385C OEM
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND TIGHTENING IF NECESSARY THE SWING GEAR BEARING BOLTS ON CERTAIN 320D AND 330D EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE BOOM LOWERING CONTROL VALVES ON CERTAIN 323D, 324D, 325D, 330D AND 345C EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING TRACK ROLLERS ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FRONT TRACK IDLER ON CERTAIN 305.5 MINI HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM TO CEASE OPERATION OF THE COUNTERWEIGHT REMOVAL SYSTEM ON CERTAIN 345B, 345B II AND 345C EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE PUMP CONTROL VALVE ON CERTAIN 303C CR, 303.5C CR, 304C CR, AND 305C CR MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR COOLING PIPE ASSEMBLY ON CERTAIN 330D, 330DL, 330D OEM AND 330D LN OEM EXCAVATORS