PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR IMPLEMENT LIFT SOLENOID ON CERTAIN 414E INDUSTRIAL LOADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR IMPLEMENT LIFT SOLENOID ON CERTAIN 414E INDUSTRIAL LOADERS [REBE4027]

HYDRAULIC SYSTEM

VALVE GP-BANK

PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR IMPLEMENT LIFT SOLENOID ON CERTAIN 414E INDUSTRIAL LOADERS

REBE4027-00

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22Jul2008

U-385

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*Before/After*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE REAR IMPLEMENT LIFT SOLENOID ON CERTAIN 414E INDUSTRIAL LOADERS
5051 5479		PS42754

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NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42754" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

31Jul2010

PROBLEM

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The existing lift solenoid does not provide acceptable control of the lift function due to hysteresis in the solenoid. The solenoid can be replaced with a solenoid that has improved hysteresis.

AFFECTED PRODUCT

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Model	Identification Number
414E	ELB00150-00157, 159-209, 211-244, 246-257, 259-285, 287-398, 400-432, 434-471, 473-616, 618-872

PARTS NEEDED

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Qty	Part Number	Description
1	1552271	PLUG KIT-CONN
3	1863736	SOCKET-CONNECTOR
1	3161085	SOLENOID
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-2500 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
2501-5000 hrs, 25-48 mo	33.3%	50.0%	0.0%	0.0%	50.0%	50.0%

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NOTE: This is a 2.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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Refer to the Service Manual as necessary.

1) Remove rear floor plate and locate lift valve solenoid.

Image1.1.1

2) Disconnect wiring harness at connector from solenoid.

Image1.2.1

3) Remove the "Hirshman" Connector from the harness.
Note: Do not cut the wires!
Disassemble the Hirschman Connector to remove it.
Failure to disassemble may leave the wires too short for adding the 186-3736 Deutsch Connector.