PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE STARTER CABLE ROUTING ON CERTAIN 345C AND 345CL EXCAVATORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE STARTER CABLE ROUTING ON CERTAIN 345C AND 345CL EXCAVATORS [REBE4114]

ELECTRICAL AND STARTING SYSTEM

BATTERY GP

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE STARTER CABLE ROUTING ON CERTAIN 345C AND 345CL EXCAVATORS

REBE4114-00

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07Nov2008

U-564

A-469

D-481

O-519

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*Priority*	PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE STARTER CABLE ROUTING ON CERTAIN 345C AND 345CL EXCAVATORS
1402 1408		PI31573

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI31573" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31573" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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COMPLETION DATE	TERMINATION DATE
31May2009	30Nov2009

PROBLEM

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The starter cable needs inspecting on certain 345C and 345CL Excavators. The existing engine starter cable may interfere with the engine oil hose, resulting in abrasive wear between the two. This may pose a fire hazard in the engine compartment.

AFFECTED PRODUCT

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Model	Identification Number
345C	BWY00102-00338 DHP00248-00463 TBA00133-00452 WDE00142-00168

PARTS NEEDED

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Qty	Part Number	Description
7	7K1181	STRAP-CABLE
1	2061531	SADDLE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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To eliminate the interference, five 7K-1181 Straps are to be added to improve the routing and retention. Clearance between the oil hose and starter motor cable should be no less than 30mm of clearance. Otherwise, they should be fixed with an additional 206-2423 Saddle and 2 7K-1181 Straps. Refer to the attached Rework Procedure.

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OWNER NOTIFIAVSION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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AVSpare		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job
NOTE: The initial 1 hour is allowed for the routing inspection. NOTE: If the interference is found, an additional 0.5 hours is allowed to improve the routing according to the attached Rework procedure.

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFIAVSION FOR U.S. AND CANADIAN OWNERS

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE STARTER CABLE ROUTING

MODELS INVOLVED - 345C AND 345CL EXCAVATORS

Dear AVSpare Product Owner:

The starter cable needs to be inspected on the products listed below. The starter cable routing might result in contact between the starter cable and an engine oil hose. This could result in wear between cable and hose. If not corrected the wear might lead to an electric short circuit. You will not be charged for the service performed.

Contact your local AVSpare dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 07Nov2008 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.

AVSpare Inc.

Identification #(s)

Attached to 07Nov2008 Service Letter

Rework Procedure

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The images show the starter cable routing change.

Image1.1.1

To eliminate the interference, five 7K-1181 Straps are to be added to improve the hose routing and retention.

Image1.2.1

The clearance between the oil hose and starter cable should be checked and maintained to a minimal clearance of 30mm. Use additional 206-1531 Saddle and 7K-1811 Straps as needed. Refer to Image 1.3.1.