PRODUCT SUPPORT PROGRAM FOR REMOVING ALL 278-2639 FUEL PUMP TIMING TOOLS FROM DEALER STOCK Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REMOVING ALL 278-2639 FUEL PUMP TIMING TOOLS FROM DEALER STOCK [REBE4501]
SERVICE EQUIPMENT AND SUPPLIES
PARTS STOCK, ORDERING & RETURN
PRODUCT SUPPORT PROGRAM FOR REMOVING ALL 278-2639 FUEL PUMP TIMING TOOLS FROM DEALER STOCK
REBE4501-00

29Oct2008


U-547
A-452
D-464
O-501
TT-34
TA-14

 
Dealer Tool
  
  

PRODUCT SUPPORT PROGRAM FOR REMOVING ALL 278-2639 FUEL PUMP TIMING TOOLS FROM DEALER STOCK

0599 7750
PI70277
NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

31Jan2009

PROBLEM

The existing 278-2639 Fuel Pump Timing Tool has been cancelled and replaced by a new tool 338-1054 to correct several design related issues that prevented some tools from correctly timing the fuel pump on C6.6 and C4.4 engines.

ACTION REQUIRED

Remove all 278-2639 (all change levels) from dealer stock and replace them with a 338-1054 Fuel Pump Timing Tool.

NOTE: When submitting the claim for Part Stock Action, use the appropriate 99Z as the serial number, the appropriate Service Letter Program Number as the part number in the Part Causing Failure field, "7751" as the group number, "56" as the Description Code.

SERVICE CLAIM ALLOWANCES

Submit one claim for all parts removed from dealer parts stock.

PARTS DISPOSITION

Return all parts to the address that is listed below attention: Supplier Recovery/Charlie Bates.
 
For NACD   
AVSpare Inc.
Attn: Supplier Recovery
Service Claims Room
8201 N. University
Peoria, IL 61615
 
   

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