PRODUCT SUPPORT PROGRAM FOR INSTALLING THE INCREASED STICK SPEED KIT ON CERTAIN M313C AND M313D WHEELED EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING THE INCREASED STICK SPEED KIT ON CERTAIN M313C AND M313D WHEELED EXCAVATORS [REBE4522]

HYDRAULIC SYSTEM

VALVE GP-CHECK

PRODUCT SUPPORT PROGRAM FOR INSTALLING THE INCREASED STICK SPEED KIT ON CERTAIN M313C AND M313D WHEELED EXCAVATORS

REBE4522-00

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07Nov2008

M040
X190

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After Failure Only (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR INSTALLING THE INCREASED STICK SPEED KIT ON CERTAIN M313C AND M313D WHEELED EXCAVATORS
5458 5051 5067 5117 5811		PS51585

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51585" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

30Nov2010

PROBLEM

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The existing stick cylinder control spool can be too slow for some operators on certain M313C and M313D Wheeled Excavators.

AFFECTED PRODUCT

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Model	Identification Number
M313C	BDR00128, 134, 151, 187, 199, 203, 209, 219, 226, 229, 243, 261, 263, 306, 339, 343, 345, 349, 351, 374, 389, 395, 399, 402, 406-407, 569, 623, 691, 693, 711, 718, 724, 729, 733, 737, 749, 753, 765, 769, 775, 2010, 2036, 2077, 2091, 2097, 2113, 2150, 2174, 2177, 2180, 2200, 2203, 2221 H2A00256, 296, 363, 471, 547-548, 578, 601, 604, 628, 634, 642, 645, 650, 671, 677, 680-681, 688, 692, 704-706
M313D	W3H00169, 272, 314, 327, 344, 381-382, 387, 424, 429, 436, 457, 472, 476, 500, 535, 543, 605, 629, 636

PARTS NEEDED

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Qty	Part Number	Description
1	3236934	KIT-STICK SPEED
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 8% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Install the 323-6934 Stick Speed Kit to increase the stick in speed by about one second. Follow the installation instructions found in Special Instruction, REHS4533, "Installation Procedure for Stick Speed Kit for Improved STICK IN Speed".

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-1000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
1001-3000 hrs, 13-36 mo	100.0%	0.0%	0.0%	0.0%	0.0%	100.0%
3001-6000 hrs, 37-60 mo	33.0%	0.0%	0.0%	0.0%	50.0%	100.0%