PRODUCT SUPPORT PROGRAM FOR REPLACING THE 231-8048 OIL COOLER HOSE ON CERTAIN 3056E, DV-924G, 924G, 928G, AND 930G SMALL WHEEL LOADERS; AP-600 PAVERS; CP-563E, CP-573E, CP-663E, CS-563E, CS-573E, CS-583E, CS-663E, AND CS-683E VIBRATORY COMPACTORS; DV Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 231-8048 OIL COOLER HOSE ON CERTAIN 3056E, DV-924G, 924G, 928G, AND 930G SMALL WHEEL LOADERS; AP-600 PAVERS; CP-563E, CP-573E, CP-663E, CS-563E, CS-573E, CS-583E, CS-663E, AND CS-683E VIBRATORY COMPACTORS; DV-IT28G INTEGRATED TOOLCARRIERS; M316C, M318C, AND M322C EXCAVATORS; AND M322C-MH MATERIAL HANDLERS [REBE4543]

COOLING SYSTEM

COOLER GP

REBE4543-00

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16Jan2009

U-20

A-18

D-17

O-16

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*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR REPLACING THE 231-8048 OIL COOLER HOSE ON CERTAIN 3056E, DV-924G, 924G, 928G, AND 930G SMALL WHEEL LOADERS; AP-600 PAVERS; CP-563E, CP-573E, CP-663E, CS-563E, CS-573E, CS-583E, CS-663E, AND CS-683E VIBRATORY COMPACTORS; DV-IT28G INTEGRATED TOOLCARRIERS; M316C, M318C, AND M322C EXCAVATORS; AND M322C-MH MATERIAL HANDLERS
1378 1306 7554		PS51617

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51617" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

31Jan2011

PROBLEM

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The existing oil cooler hose can leak between the crimp joints between the hose and connector on certain 3056E, DV-924G, 924G, 928G, and 930G Small Wheel Loaders; AP-600 Pavers; CP-563E, CP-573E, CP-663E, CS-563E, CS-573E, CS-583E, CS-663E, and CS-683E Vibratory Compactors; DV-IT28G Integrated Tool Carriers; M316C, M318C, AND M322C Excavators; AND M322C-MH Material Handlers. If the existing oil cooler hose leaks it can be fixed by replacement with a new oil cooler hose of the same part number.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
AP-600	B2S00105-00195, 197
CP-563E	BWE00301-00383 CNT00945-01619
CP-573E	ASY00116-00132 ASZ00206-00209
CP-663E	ASF00209-00218 DAF00229-00267
CS-563E	ASA00833, 849-850, 856, 859-1228, 1230-1773 CNG01265-02307
CS-573E	CEB00232-00313 CNN00237-00283
CS-583E	CNX00349-00404 DAJ00458, 462, 465, 468-469, 472-473, 475-573, 575-706
CS-663E	ASB00120-00137 DAG00471-00701
CS-683E	ASG00316-00340 DAD00386, 388, 390-391, 393-403, 405-507, 509-531

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*******Group 2*******

3056E

35602660, 2662-2665, 2667-2670, 2672-2674, 3121, 3230, 3250-3251, 3266-3270, 3286-3309, 3322-3467, 3469-3685, 3688-3719, 3721-3756, 3758-3998, 4001-4056, 4059, 4061-4062, 4064-4065, 4069-4088, 4090-4160, 4162-4494, 4496-4560, 4562-4613, 4616-4621, 4623-4625, 4627-4642, 4644-4655, 4658-4672, 4675-4728, 4730-4779, 4781-4798, 4800-4841, 4843-4863, 4865-4923, 4925-4927, 4929-5038, 5040-5118, 5120-5241, 5243, 5245-5366, 5372-5419, 5421-5467, 5469-5471, 5473-6233, 6235-6329, 6331-6345, 6347-6369, 6371-6396, 6398-6429, 6434-6480, 6487-6567, 6569-6636, 6639-6651, 6653-6736, 6738, 6740-6751, 6755-6766, 6772-6784, 6789-6805, 6808, 6811

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*****Group 3*****
924G	DDA02235-02366, 2371-3916 RBB01009-01859 RTA00357, 492-1165 WGX00886-01325, 1329-1526 WMB00951-01193, 1195-1524
928G	DJD01987-02977 WLG00819, 822-1274
930G	TFW00273-01068 TWR00901, 938, 940, 986, 988, 996-3522
M316C	BDX02236, 2240-2322 H2C00197-00673
M318C	BCZ02193-02246 BEB02049-02067 H2D00263-00794 H2F00128-00254
M322C	BDK00428, 2070-2096 H2E00247-00447
M322C MH	BDY02061-02082 H2G00247-00423

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*****Group 4*****
CS-563E	MCP00001-00058
DV-924G	EEB00001-00023
DV-IT28G	EWF00395-00688

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	1668725	CLIP
1	2169643	GASKET
1	2303776	SEAL
1	2318048	HOSE AS-OIL CLR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	1668725	CLIP
1	2169643	GASKET
1	2303776	SEAL
1	2318048	HOSE AS-OIL CLR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 3*****
1	1668725	CLIP
1	2169643	GASKET
1	2303776	SEAL
1	2318048	HOSE AS-OIL CLR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 4*****
1	1668725	CLIP
1	2169643	GASKET
1	2303776	SEAL
1	2318048	HOSE AS-OIL CLR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Replace the 231-8048 Oil Cooler Hose with a new 231-8048 Oil Cooler Hose.

Refer to disassembly and assembly instructions SMCS - 1378-011 for the correct procedure to remove the oil cooler hose.

Refer to disassembly and assembly instructions SMCS - 1378-012 for the correct procedure to install the new oil cooler hose.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-3000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.0-hour job for Group 1

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-3000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.0-hour job for Group 2

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 3*****
0-3000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.0-hour job for Group 3

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 4*****
0-3000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%